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Parker Derby
309 Watson Gate Road, Loganville, GA 30001 (770) 466-9876
parker@hotmail.com
OVERVIEW OF SKILLS
·
16 years advanced technical
support and analytical experience
·
Progressive computer software and
hardware installation experience
·
Expert Programming language
background experience
·
Solid Relational Database with
LAN/WAN Administration experience
TECHNOLOGICAL SKILL SUMMARY
Operating Systems & Back Office - Windows
2003 Server Active Directory, Windows XP, 2000, Me, NT 4.0 Workstation, 98, 95,
NT 4.0 Server, Windows 2000 Server, Unix Server, Novell, Dos, Seagate Backup
Exec, Diskeeper, IPAssign, SmarTerm Essential, Hummingbird BI suit, Http,
Https, POP3, SMTP, DNS, DHCP,
TCP/IP, IPX/SPX, Ping, Ipconfig, Netstat, Tracert, Pexec, Avg, Spybot, Ad-Aware,
IIS5, IIS6 web Servers, Telnet and Remote Desktop, Terminal Services
Databases(Relational)-Oracle9i,Oracle Discover, Microsoft 2000 SQL server, Unidata (PickBasic),
Graphic and
Office Applications- CorelDraw 7, Visio, Cadkey, AutoCAD, Word, Access,
Excel,
PowerPoint, Microsoft Outlook, Outlook Express, Lotus Notes, CCmail, Pegasus, PCAnywhere, VNC, Megamation, Neotrace Professional, MATHCAD, CSMP, McAfee, Norton Antivirus, AVG, Symantec Antivirus,
ArticSoft File
Assurity encryption to comply with Health Insurance Portability and
Accountability Act (HIPAA), Casa, Afix, FoxPro, Hedis, EDI, Citrix, SAP, VPN,
VMWare,
Clean MyPC Registry,
ActivePDF Server, FTP Server for MS, WS_FTP Pro, Perfect disk,
DataJunction,
NDM Connect Direct, FrontSupport, Spectrum, PL/SQL and Toad.
Programming Languages-C,C++,RPG, Cobol, PL1, Pascal, Assembler, JCL,DCL,
Fortran, and Basic.
Web Development -
L,XHTML, XML, CSS, JavaScript, Perl on an Apache
http Web Server
Presently – Actively Involved: Online training and Continuing Education including the following:
Installing Windows server 2008, SQL Server 2008 database creation and queries,
installing and configuring IIS 7 on windows 2008 server, Active Directory, Wamp/Xampp
PHP and MYSQL
Actively Involved -
Voluntary Consulting with colleagues and associates
PROFESSIONAL EXPERIENCE
HARBOR PAYMENTS INC/ AMERICAN EXPRESSTRAVEL Atlanta GA
Oct 2007 – Apr 2008
Position: Operations Technical
Support Level 2- Computer Systems Analyst
Responsibilities
·
Monitor
operational activities on the Payment Harbor System
·
Resolve processing errors on the
Payment Harbor System
·
1st tier application support to
Payment Harbor clients and users
·
Provide expert information
security for clients
·
Introduce Active Batch jobs for
Payment Harbor clients
· Manage file transfer environments on UNIX Servers and SFTP Servers
·
Created PL/SQL scripts to query
Oracle Database
·
Server support for Unix and SFTP
Servers
·
Maintained file transfer user
accounts/ environments and Primary System/network
·
Expert customer phone skills, On-Call (24 X 7) rotation with Blackberry via Remote Computing
· Programming and scripting in Shell, Java and Perl
·
UNIX - commands, file movement,
AWK, GREP, FIND
·
Network administration/troubleshooting,
Windows 2000 Server administration
· File transfer protocols, TCP/IP, Encryption/Decryption, esp, PGP, GDP, NDM Connect Direct
· Supervise and train new employees
Parker Derby
309 Watson Gate Road, Loganville, GA 30001 (770) 466-9876
parker@hotmail.com
PERFECT WEDDING GUIDE Marietta GA
Oct 2006 - Jan 2007
Position: Database /Server Administrator - Computer Systems Analyst
Responsibilities
·
Administration and day-to-day
operation of Windows 2003 and 2000 servers
· Performed Windows 2000
SQL Database administration
· Created transact SQL
queries from Enterprise Manager and Query Analyzer
· DTS tools used to import
and export data to and from CSV format for duplicate records
· Monitored Oracle
database performance with performance monitor
· Utilized Microsoft web
server technology IIS
Achievements
· Configured active PDF
server and file cleaner utility to eliminate unused dynamic printers. Saving
valuable disk space
· SQL queries written to
find and delete duplicate records on a 2000 SQL server. This resulted in time
saved in search criteria
· Researched performance
tools and documented recommendations for windows 2003 and 2000 servers
COMPU-QUOTE INC Windsor ON Oct
2004 - Apr 2005
Position: Technical Support Analyst
Responsibilities
· Setup and
trouble-shooting of LAN, WAN, VPN and application configuration
· Installed Novell Client
on Windows 98, 2000 and XP operating systems
· Involved with and
performedmigration process duties from Novell to Active Directory Windows 2003
Server
· Configured and Installed
Windows NT 4.0 Server for application development team
Achievements
· Team player in migration
process from a Novell operating system to Windows 2003 Server Active Directory
· Worked successfully to
install and configure Windows 98 on PII, PIII and PIV on desktops
· Setup and configured XP
Software packaging on Dell desktops and laptops
· Installed and configured
VMWare creating a dynamic testing environment for Web Design team
· Technical support
provided for Citrix Financial applications
· Efficiently worked
independently and with IT Staff to complete projects and tasks ahead of
schedule
MICHIGAN PUBLIC HEALTH INSTITUTE Okemos MIAug 2001 - Sept 2003
Position: Technical Specialist - Computer Systems Analyst
Responsibilities
·
Analyzed and gathered requirements of diverse computer
network infrastructure for health providers in Michigan to determine
recommended solutions to technical issues
· Consulted and analyzed
computer data extraction routines of health Systems
· Client/server
application Installed on site for Michigan Childhood Immunization Registry
(MCIR)
· Accessed and utilized OTIS (help desk ticket system)to solve and document technical issues
·Extensive contribution to beta testing and roll out
procedures of the MCIR Internet web app
·Leadership in web application release and training of the
MCIR Registry
·Involved in the requirement phase for PDA interface to the
(MCIR)
·Developed complex SQL queries with Oracle Discover tool for
the registry database
·Network connectivity analysis tools used: PING, IPCONFIG and
Tracert
·Supervised
and trained new employees
Parker Derby
309 Watson Gate Road, Loganville, GA 30001 (770) 466-9876
parker@hotmail.com
Achievements
· Supervised, coordinated,
developed, and conducted on site software application training
· Engaged in on site
technical support for desktops, laptops, software and hardware issues
· Created pivot tables for
staff and end users
· Initiated weekly staff
progress meetings
· Communicated effectively
and efficiently with all levels of management and staff
· Leadership, direction
and training provided to senior and junior personnel
· Surveys performed for
system software/hardware of Private/Public Health Providers.
·
Avid participated in connectivity conference calls on a
national level for state-to-state national registry connection using Health
Level Seven (HL7) protocol
MAGNA
INT, INTEGRAM WINDSOR SEATING Tecumseh ON
Feb 1997 - Nov 2000
Position: Computer Programmer Analyst
Responsibilities
· System support for a LAN
to approximately 200 users on Windows NT and Unix in a manufacturing plant
environment
· Troubleshooting of
ad-hoc technical issues in a manufacturing plant
· Administered and setup
new user accounts for Windows NT
· Provided EDI support and
troubleshooting
· Programmed in Unidata (Pick Basic)tocreate reports from arelational database
· Wrote and debugged
embedded code using pick basic
· Performed daily/weekly
tape backups for Windows NT server, Lotus Notes server, Cmi server and
manufacturing plant SQL server
· Lotus Notes used to
track/trouble-shoot technical issues with software /hardware and inventory
documentation
· Server support for
Windows NT server, Lotus Notes server, Cmi server and SQL Server
· SAP R/3 support provided
· Supervised and trained
new personnel on the day to day plant floor & IT operations
Achievements
· Successful team player
as demonstrated in completion of plant floor automation project
· Increased knowledge base
and skills in application software and computer hardware
· Installed, configured PC
hardware and software for 486 and Pentium III computers
· Formatted hard drives
with Fdiskand used Ghost for Windows NT, 98 and 95 operating sys
·
Setup and Configured Allen Bradley build monitors
·
Troubleshoot 3Com Super Stack II dual speed hubs
· Telxon guns configured
for manufacturing plant floor use
· Installed and configured
network printers hp LaserJet printers, Okidata 640, Intermec 4400 label
printers
· Demonstrated versatility
with System Application configuration and support, Database Administration, and
Technical Analysis
EDUCATION AND TRAINING
Lawrence Technological University,
Southfield, MI
· M.S., Information Systems
·
B.S., Mathematics and Computer Science
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