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Khoe. Feemster
309 21st Street NE # 001 Washington, DC 20008 202-476-9876 Email: khoe@gmail.com
Summary of Qualifications
ACTIVE SECRET CLEARANCE
Twelve years combined of experience as an Administrative and Information Technology professional. Exceptional communication skills both written and verbal and strong organizational skills. Communicates moderately complex information, concepts or ideas in a confident and well-organized manner both in written format and verbally. Proficiency in Microsoft software applications in addition to automated office systems and advanced clerical duties with the ability to facilitate office operations and business process planning as well as a variety of media and presentation modes to convey different types of information. Ability to work independently as well as in a team environment.
Professional Skills
Hardware
Experienced in the operation of the following equipment, but not limited to:
COMPAQ, Apple, HP, Dell, computer systems; Smart Board; Visioneer Strobe XP 200 Scanner; HP ScanJet 4670; AMX touch screen systems, Panja Touch Screen Module; InFocus LitePro 620 Projector; Panasonic DLP projector; Tandberg and PictureTel Video Teleconferencing design systems; Polycom Sound Station
Operating Systems
Microsoft XP, Windows Vista, Windows 7, MAC OS X Snow Leopard
Software
FileMaker 7.0; MS Office 95 - 2007, Quattro Pro, QuickBooks, Eflow, Adobe 9.0 Professional; Adobe CS 3, CS 4, Ghost Enterprise, Dame Ware MRC 6.9, Active Directory, SMS, Juniper Networks, Policy Server MMC, File Armor, DISA Gold Disk, Data Armor, GuardianEdge, Jack the Ripper, Rootkit Hunter, Desktop Authority, Remedy Action Request System(7.6), Tumbleweed, ActivClient CAC 6.1 x86, and Net sign.
Training/ Education
Cisco Certified Network Associate C LAN / WAN Professionals - Pending
CompTia Security+ Certification April 2010
CompTia A+ Certification - July 2009
Major General Studies, Concentration: Social and Behavioral Sciences Trinity, June 2006 C Current
Learning Tree C A+ Certification Training, Arlington, VA, August 2008
Audio Visual Innovations University - Audio Visual Innovations Professional Series, Washington DC, April 2008
AMX Corporation C Richardson, TX, AV Control Systems for Commercial Properties, April 2008
Insyte Computer Education Center, MCSE 2003 w/R2 Alexandria, VA, June 2007 C August 2007
Windows XP Professional Administration
Windows Server 2003 Environmental Management
Defense Travel System (DTS) Demo and Preparer Training, April 2005 C Testing team, Department of Defense, Office of Naval Research
Common Access Cards (CAC) Public Key Infrastructure (PKI) training, April 2005, Department of Defense, Office of Naval Research
Awards and Recognition
Office of the Secretary of Defense (OSD) Security Awareness - Rating, Outstanding, October 2007, January 2007
Office of Naval Research (ONR) C Security Awareness C Rating outstanding March 2003, July 2003, January 2004 Office of Naval Research (ONR) Performance Award C Rating, Outstanding, October 2002-July 2005,
Presented July 2005
Relevant Work Experience
May 2010 to June 2011 Advanced Systems Development, Inc.
Information Technology Specialist, Tier II Arlington, VA
Pentagon-Washington Headquarters Services
Manages and resolves trouble calls utilizing Remedy ticketing system in person, over phone, through the use of remote tools and through email. Handles problem recognition, research, isolation, resolution, and trouble ticket follow-up. In depth knowledge of various operating systems, software, and systems: Windows XP, Microsoft Office Suite 2003 and later, Adobe Professional, Public Key Infrastructure (PKI) CAC issuance and CAC PIN reset, printers, scanners, laptops, desktop computers, and desktop/laptop encryption software. Resets passwords and handles account setup. Configures hardware and software. Provides Blackberry support / Issuance. Set up of Video Teleconferencing (VTC) sessions, training classrooms, and other conference room requests. Load computer with government furnished system images and perform computer re-images as needed; and assist users with data backup and restore. Assist customers with data encryption and recovery procedures. Perform the installation of software and security updates to client systems. Troubleshoots printers, scanners, desktop, and laptop computers. Performs tasks associated with the installation and administration of new networks and/or the expansion of existing networks. Serves as access entry control personnel by verifying clearances, providing escort services when needed, and processing information for ongoing CLASSIFIED and UNCLASSIFIED meetings with in the organization. Performs the research, evaluation, testing, selection, procurement, implementation and maintenance of new software/hardware/systems. Document customer and software configurations and develop and/or update standard operating procedures and training materials. Writes documents SOPs, reports, and metrics testing, incident reports. Works on special networking, information security, and inventory IT projects and initiatives.
August 2005 to May 2010 Advanced Systems Development, Inc.
Information Systems Technician, Senior Arlington, VA
Pentagon-Director of Operational Test and Evaluation
Provided overall administrative and IT management regarding Audio Visual (AV) and Telecommunications equipment (i.e. DLP projectors, Plasma screens, Polycom VTC systems, Polycom Sound Station Premier phones, etc.) supporting the Office of the Secretary of Defenses (OSD) Director of Operational Test and Evaluation (DOT&E) department in the U.S. Pentagon. Performs a variety of functions relative to AV operations including: sound system design, AV equipment exhibit installation and support, consultation, repair, contractor selection and monitoring, equipment transportation and operation. Provided technical expertise in the analysis and correction technical problems. Manage the scheduling for the DOT&E Executive Conference rooms. Coordinate all technical aspects and facilitate Senior Executive Series (SES) and Flag Officer level conferences. Downloads, previews, and synchronizes electronic files for presentations with the requesting official. Assure system readiness for presentation by performing preventive and operational, testing, set-up, installation, dry-runs. Troubleshoot VTC devices in a time critical fashion providing Tier 2 support for Video Teleconferences and IT desktop support. Provided the full range of AV support systems and makes on the spot changes in equipment support as needed. Responsible for safeguarding and security for all equipment under the control of the Multimedia/AV services division. Utilized Quest Active Roles Server Web Interface (Active Directory) to manage computer resources (i.e. printers, shares, services, devices, registry, local users, and groups). Consulted with customers on computer graphic requirements and provides guidance on VTC system capabilities. Ensures continuity of VTC equipment. Writes documents (SOPs, reports, and metrics testing, incident reports) in regards to VTC and multimedia. Prepared/and or updated standard operating procedures. Provided recommendations on VTC enhancements. Implements Information Assurance controls such as; Performed security vulnerability auditing requirements utilizing DISA Gold Disk software, manages and resolves data spills. Responded to information security incidents with hands-on triage, remediation, and inspection of devices, accounts, logs, and other resources; assists the OSDs CIO's Computer Crimes & Forensics team and OSD's CIRT team as appropriate; identify and develop mitigation strategies and recommendations based on incident results. Responsibility for assuring all classified materials used in preparation for the presentation are handled according to DoD, OSD, and DOT&E regulations, policies, and procedures. Works independently and as part of a team; there is daily interaction with users and employees at all levels. Perform preventive maintenance and vulnerability testing on client workstations. Moves, installs, modifies, and makes repairs to personal computer hardware, network hardware, and software systems. Perform CAC card registrations and CAC PIN reset. Provide desktop support as needed by the customer. Performs tasks associated with the installation and administration of new networks and/or the expansion of existing networks. Also performed data backup and recovery. Handled problem recognition, research, isolation, resolution, and trouble ticket follow-up. Serves as access entry control personnel by verifying clearances, providing escort services when needed, and processing information for ongoing CLASSIFIED and UNCLASSIFIED meetings with in the organization.
October 2003 to July 2005 MANDEX (MTS3 Inc.)
Administrative Officer/ Security Manager Arlington, VA
Office of Naval Research-Director of SwampWorks
Provide overall administrative management for the Office of Naval Research Director of SwampWorks. Interpret administrative policies, defining administrative requirements, and providing advice to top management on departmental related issues. Responsible for coordination, accuracy, and timeliness of all administrative matters including; reports, case studies, and personnel issues. Initiated and provided guidance on the systematic flow of correspondences and tracking system. Focused mainly on fiscal and human resources also supervised the major support services (i.e. security administration, travel budget & fiscal operations, contract development, technical library/knowledge management, IT hardware and software installations, schedule and facilitate VTC and multimedia conferences, perform CAC PIN resets, personal property, personnel, administrative support, property management, records management, and also supply and logistics management). Interpreted and established various internal policies and methods, acted as the point of contact for complex issues for management. Functioned as the security monitor for the department ensuring security procedures were in accordance with Navy and DOD instructions by implementing security requirements and investigated issues relating to security. Advised the staff on procedures related to handling classified material and maintained records of required personnel security briefings. Managed all security concerns with respect to the operations SCIF areas of the Department. Secured all resources for daily operation of the department. Focused mainly on fiscal and human resources also executed many other projects such as security administration, property management, records management, and also supply and logistics management. Interpreted and established various internal policies and methods, acted as the point of contact for complex issues for management. Performed as direct supervisor to summer intern students. Assisted in the analysis of financial resources and budget expenditures. Generated all travel arrangements for Continental United States (CONUS) and Outside of Continental United States (OCONUS) for the Director, Deputy Director, Chief of Staff, Chief Scientist, twelve supporting Action Officers using the Defense Travel System (DTS). Prepared, reviewed, distributed and resolved all travel claims/issues for Directorate management and their supporting team of Action Officers. Ensured timely, accurate, and complete payroll data entry in Defense Civilian Personnel Data System (DCPDS) and the resolution of all payroll issues. Supported the Director, Deputy Director, and Department Heads in recruitment, marketing, and selection of employees; also prepared orientation packages for new employees. Monitored progress of personnel actions and acted as liaison with the ONR Human Resources Office (HRO) and Human Resource Services Center (HRSC). Initiated and coordinated personnel actions with the HRO. Advised the Director and subordinate levels of management on merit promotion procedures, within-grade increases, and other personnel operating programs, regulations, and policies established by OPM, Department of the Navy, and ONR. Initiated personnel actions in the area of promotions and other grade increases, (e.g., desired area of consideration, length of announcement, names of panel members, selective placement factors, etc.).
October 2002 to July 2005 MANDEX (MTS3 Inc.)
Executive Assistant to Director Arlington, VA
Office of Naval Research-Director of SwampWorks
Maintained and monitored the Directors calendar, scheduled all appointments, conferences and meetings, coordinated all meetings including AV for VTCs and IT functions. Ensures the Directors commitments are covered by the Deputy Director in the Director absences. Coordinated large events and multifaceted office tasks including meetings, conferences, briefings, office visits, formal International invitations, security briefings, and logistics meetings. Provided protocol for visitors to the Office of Naval Research including civilian, military, and Foreign, NATO, parking, dining and facility access. Coordinated travel for the Director including but not limited to: preparing travel orders, travel arrangement, travel itineraries, travel vouchers, and temporary duty assignment justifications. Monitored the status of tasks and projects to measures progress and report to the Director. Created a database to secure all technological projects also maintained, organized, and updated all office files to include classified files. Developed public release packages on Swamp Works mission critical projects. Prepared all correspondences for signature; reviewed all outgoing correspondences for correct format, grammar, and conformance to established guidelines and policies. Developed and implemented improved organizational structure and administrative systems, labor relations, and personnel administrative services for the Department. Performed a wide range of complex and sensitive administrative and analytical assignments in providing direction for subordinates. Provided physical security by ensuring that all visitors are properly escorted, classified documents have been properly disposed of via burn bag or shredder, and all clearances for site visits and travel are prepared accordingly. Assisted in the development of strategic plans and budgets; also audited the fiscal year travel budget as directed. Performs other duties as assigned.
March 2001 to September 2002 Noesis, Inc
Executive Assistant Arlington, VA
Office of Naval Research-Chief of Naval Research
Provide direct advice and guidance to the Chief Scientist and Assistant Technical Director on a broad range of activities related to ensuring the efficiency of administrative management and functions of the Office of Naval Research. Handled highly complex matters of an urgent nature affecting the Office of Naval Resources and its overall mission. Maintain cognizance and prepared and coordinated monthly calendars of the Chief of Naval Research (CNR), Executive Director: Technical Director (EDTD), the Assistant Technical Director (ATD), and the Chief Scientist in addition to over 200 employees. In accordance with the Office of Naval Research (ONR), Department of Defense, Department of Navy, and Office of Naval Intelligence (ONI) travel policies and regulations and developed office procedures in accordance with these policies. Coordinated travel arrangements for in person attendance for meetings, site visits, conferences, symposiums and other events. Prepared all travel vouchers for travel expenditures including person vehicle mileage, per Diem dining rates and multi-destination CONUS/OCONUS travel. Perform a wide variety of special, policy, or confidential assignments in support of the goals, objectives, and priorities of the office. Review, revise, and/or prepare significant correspondence, position papers and reports referred to the department for signature or approval. Assisted with the preparation and distribution of read-ahead materials for meetings and briefings. Provided administrative support for civilian personnel prior to, during, and after deployment; Carry out complex and sensitive assignments which require extensive fact-finding, coordination, analysis of data, and presentation and defense of conclusions, often at the highest levels. Consolidated official documents to a centralized location, requiring a tracking method when removing and returning files. Created a word search query database for displaced documents so that they may be restored to the proper program folder. Receives and reviews all incoming correspondence directed to the Executive Director and manages the clerical workload, filing and records management for the office. Serves as backup to the other Administrative support staff. Arranged all Executive transportation through the Navy Motor pool.
October 2000 to February 2001 AMDEX Corporation
Receptionist Silver Spring, MD
Maintained a calendar for the supervisor, scheduling appointments, meetings, and conferences. Interacted with members of the staff, organization, and individuals ranging from other government agencies to the general public. Processed incoming and outgoing materials such as mail, correspondence, reports, memoranda, and other forms of written communication. Performed the following types of duties: composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Performed all general office duties; including but not limited to, managing 10 line telephone, postal mail (incoming /distribution and outgoing), photocopies, and facsimiles. Collected data and prepared proposal packages for shipping. Performed office automation work requiring the use of software applications and computer equipment. Prepared correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Handled all office situations with a great deal of sensitivity such as telephone connections, server problems, software installation, and equipment installation.
September 1999 to August 2000 C&P Financial Consulting, Inc Administrative Assistant Silver Spring, MD
Maintained database of Borrowers/Prospective Borrowers within the MS Point System (loan application).
Obtained credit reports from the three major reporting agencies using the Mortgage Credit Reports (MCR) software.
Requested and analyzed the Full Credit Reports and submitted documents for corrections and/or rescoring. Administered cases for processing and submission to the Lenders and/or HUD. Validated employment and rental/mortgage history along with all applicable disclosures. Assisted with customers in gathering all necessary documents, information, and/or money. Maintained a calendar for the supervisor, scheduling appointments, meetings, and conferences. Interacted with members of the staff, organization, and individuals ranging from other government agencies to the general public. Processed incoming and outgoing materials such as mail, correspondence, reports, memoranda, and other forms of written communication. Performed the following types of duties: composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Performed all general office duties; including but not limited to, managing 10 line telephone, postal mail (incoming /distribution and outgoing), photocopies, and facsimiles. Collected data and prepared proposal packages for shipping. Performed office automation work requiring the use of software applications and computer equipment. Prepared correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Handled all office situations with a great deal of sensitivity such as telephone connections, server problems, software installation, and equipment installation.
309 21st Street NE # 001 Washington, DC 20008 202-476-9876 Email: khoe@gmail.com
Summary of Qualifications
ACTIVE SECRET CLEARANCE
Twelve years combined of experience as an Administrative and Information Technology professional. Exceptional communication skills both written and verbal and strong organizational skills. Communicates moderately complex information, concepts or ideas in a confident and well-organized manner both in written format and verbally. Proficiency in Microsoft software applications in addition to automated office systems and advanced clerical duties with the ability to facilitate office operations and business process planning as well as a variety of media and presentation modes to convey different types of information. Ability to work independently as well as in a team environment.
Professional Skills
Hardware
Experienced in the operation of the following equipment, but not limited to:
COMPAQ, Apple, HP, Dell, computer systems; Smart Board; Visioneer Strobe XP 200 Scanner; HP ScanJet 4670; AMX touch screen systems, Panja Touch Screen Module; InFocus LitePro 620 Projector; Panasonic DLP projector; Tandberg and PictureTel Video Teleconferencing design systems; Polycom Sound Station
Operating Systems
Microsoft XP, Windows Vista, Windows 7, MAC OS X Snow Leopard
Software
FileMaker 7.0; MS Office 95 - 2007, Quattro Pro, QuickBooks, Eflow, Adobe 9.0 Professional; Adobe CS 3, CS 4, Ghost Enterprise, Dame Ware MRC 6.9, Active Directory, SMS, Juniper Networks, Policy Server MMC, File Armor, DISA Gold Disk, Data Armor, GuardianEdge, Jack the Ripper, Rootkit Hunter, Desktop Authority, Remedy Action Request System(7.6), Tumbleweed, ActivClient CAC 6.1 x86, and Net sign.
Training/ Education
Cisco Certified Network Associate C LAN / WAN Professionals - Pending
CompTia Security+ Certification April 2010
CompTia A+ Certification - July 2009
Major General Studies, Concentration: Social and Behavioral Sciences Trinity, June 2006 C Current
Learning Tree C A+ Certification Training, Arlington, VA, August 2008
Audio Visual Innovations University - Audio Visual Innovations Professional Series, Washington DC, April 2008
AMX Corporation C Richardson, TX, AV Control Systems for Commercial Properties, April 2008
Insyte Computer Education Center, MCSE 2003 w/R2 Alexandria, VA, June 2007 C August 2007
Windows XP Professional Administration
Windows Server 2003 Environmental Management
Defense Travel System (DTS) Demo and Preparer Training, April 2005 C Testing team, Department of Defense, Office of Naval Research
Common Access Cards (CAC) Public Key Infrastructure (PKI) training, April 2005, Department of Defense, Office of Naval Research
Awards and Recognition
Office of the Secretary of Defense (OSD) Security Awareness - Rating, Outstanding, October 2007, January 2007
Office of Naval Research (ONR) C Security Awareness C Rating outstanding March 2003, July 2003, January 2004 Office of Naval Research (ONR) Performance Award C Rating, Outstanding, October 2002-July 2005,
Presented July 2005
Relevant Work Experience
May 2010 to June 2011 Advanced Systems Development, Inc.
Information Technology Specialist, Tier II Arlington, VA
Pentagon-Washington Headquarters Services
Manages and resolves trouble calls utilizing Remedy ticketing system in person, over phone, through the use of remote tools and through email. Handles problem recognition, research, isolation, resolution, and trouble ticket follow-up. In depth knowledge of various operating systems, software, and systems: Windows XP, Microsoft Office Suite 2003 and later, Adobe Professional, Public Key Infrastructure (PKI) CAC issuance and CAC PIN reset, printers, scanners, laptops, desktop computers, and desktop/laptop encryption software. Resets passwords and handles account setup. Configures hardware and software. Provides Blackberry support / Issuance. Set up of Video Teleconferencing (VTC) sessions, training classrooms, and other conference room requests. Load computer with government furnished system images and perform computer re-images as needed; and assist users with data backup and restore. Assist customers with data encryption and recovery procedures. Perform the installation of software and security updates to client systems. Troubleshoots printers, scanners, desktop, and laptop computers. Performs tasks associated with the installation and administration of new networks and/or the expansion of existing networks. Serves as access entry control personnel by verifying clearances, providing escort services when needed, and processing information for ongoing CLASSIFIED and UNCLASSIFIED meetings with in the organization. Performs the research, evaluation, testing, selection, procurement, implementation and maintenance of new software/hardware/systems. Document customer and software configurations and develop and/or update standard operating procedures and training materials. Writes documents SOPs, reports, and metrics testing, incident reports. Works on special networking, information security, and inventory IT projects and initiatives.
August 2005 to May 2010 Advanced Systems Development, Inc.
Information Systems Technician, Senior Arlington, VA
Pentagon-Director of Operational Test and Evaluation
Provided overall administrative and IT management regarding Audio Visual (AV) and Telecommunications equipment (i.e. DLP projectors, Plasma screens, Polycom VTC systems, Polycom Sound Station Premier phones, etc.) supporting the Office of the Secretary of Defenses (OSD) Director of Operational Test and Evaluation (DOT&E) department in the U.S. Pentagon. Performs a variety of functions relative to AV operations including: sound system design, AV equipment exhibit installation and support, consultation, repair, contractor selection and monitoring, equipment transportation and operation. Provided technical expertise in the analysis and correction technical problems. Manage the scheduling for the DOT&E Executive Conference rooms. Coordinate all technical aspects and facilitate Senior Executive Series (SES) and Flag Officer level conferences. Downloads, previews, and synchronizes electronic files for presentations with the requesting official. Assure system readiness for presentation by performing preventive and operational, testing, set-up, installation, dry-runs. Troubleshoot VTC devices in a time critical fashion providing Tier 2 support for Video Teleconferences and IT desktop support. Provided the full range of AV support systems and makes on the spot changes in equipment support as needed. Responsible for safeguarding and security for all equipment under the control of the Multimedia/AV services division. Utilized Quest Active Roles Server Web Interface (Active Directory) to manage computer resources (i.e. printers, shares, services, devices, registry, local users, and groups). Consulted with customers on computer graphic requirements and provides guidance on VTC system capabilities. Ensures continuity of VTC equipment. Writes documents (SOPs, reports, and metrics testing, incident reports) in regards to VTC and multimedia. Prepared/and or updated standard operating procedures. Provided recommendations on VTC enhancements. Implements Information Assurance controls such as; Performed security vulnerability auditing requirements utilizing DISA Gold Disk software, manages and resolves data spills. Responded to information security incidents with hands-on triage, remediation, and inspection of devices, accounts, logs, and other resources; assists the OSDs CIO's Computer Crimes & Forensics team and OSD's CIRT team as appropriate; identify and develop mitigation strategies and recommendations based on incident results. Responsibility for assuring all classified materials used in preparation for the presentation are handled according to DoD, OSD, and DOT&E regulations, policies, and procedures. Works independently and as part of a team; there is daily interaction with users and employees at all levels. Perform preventive maintenance and vulnerability testing on client workstations. Moves, installs, modifies, and makes repairs to personal computer hardware, network hardware, and software systems. Perform CAC card registrations and CAC PIN reset. Provide desktop support as needed by the customer. Performs tasks associated with the installation and administration of new networks and/or the expansion of existing networks. Also performed data backup and recovery. Handled problem recognition, research, isolation, resolution, and trouble ticket follow-up. Serves as access entry control personnel by verifying clearances, providing escort services when needed, and processing information for ongoing CLASSIFIED and UNCLASSIFIED meetings with in the organization.
October 2003 to July 2005 MANDEX (MTS3 Inc.)
Administrative Officer/ Security Manager Arlington, VA
Office of Naval Research-Director of SwampWorks
Provide overall administrative management for the Office of Naval Research Director of SwampWorks. Interpret administrative policies, defining administrative requirements, and providing advice to top management on departmental related issues. Responsible for coordination, accuracy, and timeliness of all administrative matters including; reports, case studies, and personnel issues. Initiated and provided guidance on the systematic flow of correspondences and tracking system. Focused mainly on fiscal and human resources also supervised the major support services (i.e. security administration, travel budget & fiscal operations, contract development, technical library/knowledge management, IT hardware and software installations, schedule and facilitate VTC and multimedia conferences, perform CAC PIN resets, personal property, personnel, administrative support, property management, records management, and also supply and logistics management). Interpreted and established various internal policies and methods, acted as the point of contact for complex issues for management. Functioned as the security monitor for the department ensuring security procedures were in accordance with Navy and DOD instructions by implementing security requirements and investigated issues relating to security. Advised the staff on procedures related to handling classified material and maintained records of required personnel security briefings. Managed all security concerns with respect to the operations SCIF areas of the Department. Secured all resources for daily operation of the department. Focused mainly on fiscal and human resources also executed many other projects such as security administration, property management, records management, and also supply and logistics management. Interpreted and established various internal policies and methods, acted as the point of contact for complex issues for management. Performed as direct supervisor to summer intern students. Assisted in the analysis of financial resources and budget expenditures. Generated all travel arrangements for Continental United States (CONUS) and Outside of Continental United States (OCONUS) for the Director, Deputy Director, Chief of Staff, Chief Scientist, twelve supporting Action Officers using the Defense Travel System (DTS). Prepared, reviewed, distributed and resolved all travel claims/issues for Directorate management and their supporting team of Action Officers. Ensured timely, accurate, and complete payroll data entry in Defense Civilian Personnel Data System (DCPDS) and the resolution of all payroll issues. Supported the Director, Deputy Director, and Department Heads in recruitment, marketing, and selection of employees; also prepared orientation packages for new employees. Monitored progress of personnel actions and acted as liaison with the ONR Human Resources Office (HRO) and Human Resource Services Center (HRSC). Initiated and coordinated personnel actions with the HRO. Advised the Director and subordinate levels of management on merit promotion procedures, within-grade increases, and other personnel operating programs, regulations, and policies established by OPM, Department of the Navy, and ONR. Initiated personnel actions in the area of promotions and other grade increases, (e.g., desired area of consideration, length of announcement, names of panel members, selective placement factors, etc.).
October 2002 to July 2005 MANDEX (MTS3 Inc.)
Executive Assistant to Director Arlington, VA
Office of Naval Research-Director of SwampWorks
Maintained and monitored the Directors calendar, scheduled all appointments, conferences and meetings, coordinated all meetings including AV for VTCs and IT functions. Ensures the Directors commitments are covered by the Deputy Director in the Director absences. Coordinated large events and multifaceted office tasks including meetings, conferences, briefings, office visits, formal International invitations, security briefings, and logistics meetings. Provided protocol for visitors to the Office of Naval Research including civilian, military, and Foreign, NATO, parking, dining and facility access. Coordinated travel for the Director including but not limited to: preparing travel orders, travel arrangement, travel itineraries, travel vouchers, and temporary duty assignment justifications. Monitored the status of tasks and projects to measures progress and report to the Director. Created a database to secure all technological projects also maintained, organized, and updated all office files to include classified files. Developed public release packages on Swamp Works mission critical projects. Prepared all correspondences for signature; reviewed all outgoing correspondences for correct format, grammar, and conformance to established guidelines and policies. Developed and implemented improved organizational structure and administrative systems, labor relations, and personnel administrative services for the Department. Performed a wide range of complex and sensitive administrative and analytical assignments in providing direction for subordinates. Provided physical security by ensuring that all visitors are properly escorted, classified documents have been properly disposed of via burn bag or shredder, and all clearances for site visits and travel are prepared accordingly. Assisted in the development of strategic plans and budgets; also audited the fiscal year travel budget as directed. Performs other duties as assigned.
March 2001 to September 2002 Noesis, Inc
Executive Assistant Arlington, VA
Office of Naval Research-Chief of Naval Research
Provide direct advice and guidance to the Chief Scientist and Assistant Technical Director on a broad range of activities related to ensuring the efficiency of administrative management and functions of the Office of Naval Research. Handled highly complex matters of an urgent nature affecting the Office of Naval Resources and its overall mission. Maintain cognizance and prepared and coordinated monthly calendars of the Chief of Naval Research (CNR), Executive Director: Technical Director (EDTD), the Assistant Technical Director (ATD), and the Chief Scientist in addition to over 200 employees. In accordance with the Office of Naval Research (ONR), Department of Defense, Department of Navy, and Office of Naval Intelligence (ONI) travel policies and regulations and developed office procedures in accordance with these policies. Coordinated travel arrangements for in person attendance for meetings, site visits, conferences, symposiums and other events. Prepared all travel vouchers for travel expenditures including person vehicle mileage, per Diem dining rates and multi-destination CONUS/OCONUS travel. Perform a wide variety of special, policy, or confidential assignments in support of the goals, objectives, and priorities of the office. Review, revise, and/or prepare significant correspondence, position papers and reports referred to the department for signature or approval. Assisted with the preparation and distribution of read-ahead materials for meetings and briefings. Provided administrative support for civilian personnel prior to, during, and after deployment; Carry out complex and sensitive assignments which require extensive fact-finding, coordination, analysis of data, and presentation and defense of conclusions, often at the highest levels. Consolidated official documents to a centralized location, requiring a tracking method when removing and returning files. Created a word search query database for displaced documents so that they may be restored to the proper program folder. Receives and reviews all incoming correspondence directed to the Executive Director and manages the clerical workload, filing and records management for the office. Serves as backup to the other Administrative support staff. Arranged all Executive transportation through the Navy Motor pool.
October 2000 to February 2001 AMDEX Corporation
Receptionist Silver Spring, MD
Maintained a calendar for the supervisor, scheduling appointments, meetings, and conferences. Interacted with members of the staff, organization, and individuals ranging from other government agencies to the general public. Processed incoming and outgoing materials such as mail, correspondence, reports, memoranda, and other forms of written communication. Performed the following types of duties: composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Performed all general office duties; including but not limited to, managing 10 line telephone, postal mail (incoming /distribution and outgoing), photocopies, and facsimiles. Collected data and prepared proposal packages for shipping. Performed office automation work requiring the use of software applications and computer equipment. Prepared correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Handled all office situations with a great deal of sensitivity such as telephone connections, server problems, software installation, and equipment installation.
September 1999 to August 2000 C&P Financial Consulting, Inc Administrative Assistant Silver Spring, MD
Maintained database of Borrowers/Prospective Borrowers within the MS Point System (loan application).
Obtained credit reports from the three major reporting agencies using the Mortgage Credit Reports (MCR) software.
Requested and analyzed the Full Credit Reports and submitted documents for corrections and/or rescoring. Administered cases for processing and submission to the Lenders and/or HUD. Validated employment and rental/mortgage history along with all applicable disclosures. Assisted with customers in gathering all necessary documents, information, and/or money. Maintained a calendar for the supervisor, scheduling appointments, meetings, and conferences. Interacted with members of the staff, organization, and individuals ranging from other government agencies to the general public. Processed incoming and outgoing materials such as mail, correspondence, reports, memoranda, and other forms of written communication. Performed the following types of duties: composes letters and reports, reviews correspondence for accuracy and completeness, prepares public presentation outlines, and develops standard or form letters and replies to inquiries. Performed all general office duties; including but not limited to, managing 10 line telephone, postal mail (incoming /distribution and outgoing), photocopies, and facsimiles. Collected data and prepared proposal packages for shipping. Performed office automation work requiring the use of software applications and computer equipment. Prepared correspondence, reports, technical documents, graphs/charts, forms, and other office support materials. Handled all office situations with a great deal of sensitivity such as telephone connections, server problems, software installation, and equipment installation.
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