Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
PROFESSIONAL EXPERIENCE
Gibson
Guitar,Nashville, TN, 2010
Microsoft
IT, multiple locations, 2005to 2010
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MAYA JENSEN
309 16th Street S Moorhead, MN 56001
IT Executive
International
Business Experience | Global Project Management Experience
Insightful professional with exceptional technical acumen, a strong
customer focus, and extensive experience in the high-tech sector. Proven
ability to motivate and mentor direct reports and cross-functional teams;
establish rewarding relationships with clients, partners, and suppliers; and
implement plans, strategies, and tactics that reduce risks while improving
productivity, performance, and profitability. A leader who excels in driving
organizational change and managing stakeholder expectations.
BUSINESS
COMPETENCIES
P&L Strategic Planning People, Product
& Project Management Pricing Financial Oversight Joint Ventures Startup &
Turnaround Environments Client & Vendor Relations Account &
Territory Management Business Development Distribution Logistics Inventory Purchasing Operations Risk Management
Negotiations Product &
Internet Marketing Branding E-Commerce Social Media Public Speaking Workforce
Planning Sales Cycle
Management
TECHNICAL
EXPERTISE
SDLC IT Strategy & Infrastructure Business
Intelligence Quality
Assurance Deployments
& Migrations Agile Development Life Cycle Server Power
Management MS Dynamics GP Microsoft
Office Wordpress
PROFESSIONAL EXPERIENCE
Gibson
Guitar,Nashville, TN, 2010
Musical instrument manufacturer and distributor with
1500 employees worldwide and annual revenues of $300+ million
Chief Information Officer
Managed 11-person staff in Europe and North America
responsible for supporting IT and telecommunications systems and their roughly
700 users throughout Europe, Japan, India, Australia, New Zealand, Latin
America, and North America. Identified and corrected a number of critical
organizational and technical issues that hampered effective operations;
administered $3 million annual budget.
§ Transformed
an under-performing IT department by improving employee morale, facilitating
communications among business units and technical staff, and implementing a
prioritization process to ensure transparency as well as on-time, within-budget
project deliveries.
§ Devised
crisis management strategies to address critical IT reliability issues
involving telecommunications, server room power supply, and an enterprise financial
management application. Assigned crisis-specific roles to all team members;
established a communications framework; received executive buy-in for all.
§ Managed
the technical response to Nashville’s major flood in May 2010; restored
manufacturing plant operations within 90 days, despite damages appraised at $17
million. Partnered with plant management, insurance company representatives,
and executive insurance lead to replace, repair, and install equipment that
included 60+ computers, 40+ telephones, five network switches, two security
posts, and plant-wide network cabling. All project-related tasks were completed
within 130 days post-flood.
§ Restructured
IT organization to improve team’s skillset and compatibility with corporate
culture. Replaced four employees and hired additional team members in TN and
the Netherlands. Devised and executed staffing plans; developed and documented
job descriptions; implemented Microsoft-based interviewing process to encourage
team participation.
Microsoft
IT, multiple locations, 2005to 2010
3,000-member division of Microsoft Corporation that
serves as the critical interface with customers worldwide
Director, Solutions Delivery, Fargo, ND, 2006 to 2010
Led a 10-person
employee/vendor team based in Fargo, ND and Dublin, Ireland who managed
Microsoft Business Solutions’ Agreement Management and Order-to-Cash systems
(used by three global operations centers). Enhanced products and corrected
issues for all MBS IT applications; prioritized projects and spending for an
annual operating budget of up to $5 million.
§ Managed
a four-year, $42 million project to consolidate three regional systems into a
centralized order-to-cash application that:
Ø Lowered
annual expenses by $9 million.
Ø Reduced
staff in Operations Customer Service, Program Management, and
Credit/Collections.
Ø Improved
customer satisfaction by 3% to 5% per region.
§ Introduced
an enhanced enhancement/issue resolution prioritization process that remains in
use.
Group Manager, SolutionsDelivery, Redmond, WA, 2005 to 2006
Managed
four-person, Redmond-based team charged with helping the Partner Program
division develop a Web-based business intelligence application. Administered
annual budget of up to $2 million.
§ Drove
the development and release of:
Ø The
initial version of an online business intelligence and reporting platform for the
Microsoft Partner Program; initiated v2.0 development process.
Ø A
major Partner Learning Center Web application that included multiple functional
updates, a new interface, and support for 42 languages.
Microsoft, Business Solutions
Division,multiple locations, 2001 to 2005
Group Manager, U.S. Subsidiary Dynamics Marketing, Redmond, WA, 2003 to 2005
Managed five team
members in Redmond, WA and Atlanta, GA, who supported customer and channel
marketing for Microsoft’s $1.5+ billion Dynamics ERP and CRM applications,
which delivered approximately 40% of division revenues. Directed the
development of marketing collateral, channel programs, market and customer
studies; participated in product and enhancement launches. Prioritized
projects; administered $1 million annual product portfolio budget.
§ Led
U.S. delivery of major product releases for Dynamics Great Plains 8.0, Dynamics
Axapta 4.0, Dynamics Navision 5.0 and Solomon 5.0, with release cycles that
averaged 10 months in length and often overlapped.
§ Effectively
promoted Dynamics ERP and CRM solutions to partners via:
Ø A
13-city, day-long roadshow with breakout sessions.
Ø Industry-specific
marketing materials aimed at partners, prospects, and existing customers.
EARLY CAREER
Microsoft / Great Plains, Fargo, ND: Group Manager,
Product Marketing and Strategy (1998 to 2003)
Intellisol International, Fargo, ND: Director Product
Management and Marketing (1995 to 1998)
Great Plains Software, Fargo, ND: Customer
Support/Training Specialist (1991 to 1995)
EDUCATION& TRAINING
BSBA w/Concentration in Marketing, Minor in Music, North
Dakota State University, Fargo, ND
Sales Performance International: Solution Selling
Microsoft: Management Essentials and Development, Crucial
Conversations, Six Sigma Green Belt, Strategic Planning, Interpersonal Effectiveness
and Presentation Power
Wagner Edstrom Press Relations Academy: Press and
Media Relations
Pragmatic Marketing: Practical Product Management
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