Assistant Branch Manager Resume Samples in Word Format Free Download -->

Assistant Branch Manager Resume Samples in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Joy Cotcher
309 Sleeth Road Commerce Township, MI 48001
Phone: 248-672-9876 Email: JoyCotcher@gmail.com

Education

Oakland University Rochester Michigan
Major: Bachelor of Science in General Management
Minors: Production Operations Management, Management Information Systems, Marketing
Concentration: Finance

Specialties: Computer Programs and Online Skills

Industry Specific Software

  • Insurance rating system – ACS
  • Insurance Documentation – TAM
  • Travel/Booking – ASAP/ASAP Web
  • Travel/Logistics - VAW
  • Travel/Documentation – Document Direct
  • Travel/Documentation – Lotus Notes
General or Web Related

  • GIMP – Open Source Graphic Suite
  • SWISH – Flash Based Design
  • OpenOffice – Equivalent to MS Office
  • Adobe Dreamweaver CS5
  • Google Analytics (SEO Practices)
  • BlueHost (Virtual Hosting Services)
My computer knowledge extends to many other software packages and I keep myself current on all of the latest technological trends. For the past thirteen years I've assembled computers as a hobby and continue to involve myself in the technical community. I'm self taught in web design and Search Engine Optimization Techniques (including link building and header optimization). I designed and launched several websites for small businesses in my community.

Work Experience
Insurance by Ivey & Brown (2001-Present) IT Consultant & Property/Casualty Producer

  • Quoting home and auto policies through multiple insurance providers.
  • Offering endorsements based on a customer's individual needs.
  • Determination of adequate coverage based on the exposures the insured has.
  • Web Site Administration.
  • Technical Support for all computer systems.
  • Creating new office practices to better optimize the day to day operations within the office.
  • Currently expanding my focus to learn the commercial lines insurance options.
  • Helping the office in their advertising objectives to increase our market share.

After successfully obtaining my Property and Casualty License for Michigan, I joined the team at Insurance by Ivey and Brown, having previously worked for them as the Web Master and IT Specialist. I have familiarized myself with all of the duties at the office and can quote, endorse, cancel and apply all the necessary changes to any of my customers policies.

Hertz Rental Car (2007-2011)

  • 3 ½ years experience in Administration, Logistics, Sales, and Marketing.
  • Promoted to Assistant Branch Manager.
  • Promoted to Manager Associate.
  • Achieved a 330% increase in overall fleet from 2009 – 2010.
  • Strong negotiation skills.
  • Knowledgeable in pricing and demand models.
  • Individual recognition for exceptional customer service from the central region's sales manager.
  • Acquired several new accounts directly linked to the increase in business.
  • Top percentile for individual sales in March, April, and May 2010 in the top performing area of the U.S central region.
  • 2 years supervisory experience.
  • 2 year sales coaching experience.
  • Generation of referral tracking reports for incentive pay out accounts.

I worked at several different Hertz Local Editions in Waterford, Pontiac and Farmington Hills. My responsibilities included account acquisition and retention. The position required a constant focus on fleet utilization and knowledge of competitive pricing. Through my marketing efforts I attained several key accounts for Hertz. My background in computers also allowed me to step out of my normal duties to spearhead the implementation of a portable rental unit system.

Training at Hertz consisted of a service based sales course, focusing on tailoring sales to fit the customers' needs. I was also trained in Six-Sigma and Kaizen theory. While at a skip level meeting I made recommendations for improvements to the computer systems. Some of those suggestions are now in use throughout the entire company.

Mystic Creek Golf Club:

  • Promoted to interim golf professional for the summer of 2006
  • Assumed responsibility for outings and leagues for groups as large as 350 golfers
  • Created staff schedules and delegated individual responsibilities for events

With only a year of experience, I was promoted to assume all of the golf professional responsibilities. The fifteen leagues participating at our course were given overlapping time slots for a non-refundable package. I was able to remedy this situation through clever course manipulation and developing quality relationships with the league members.

Achievements

I was a member of the Deans List at Oakland University. With the combined efforts of my professor and a doctor with ties to the CDC, I wrote a paper on how Operation Management can be used to decrease the amount of Nosocomial Infections in hospitals. During the summer of 2009, I completed a Triathlon and also ran in the Milford Memories 5k.



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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