Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Sofia Gill
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309 Penfield Street, Beecher, Illinois 6001 |
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716-523-9876 |
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SofiaGill@Yahoo.com |
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Profile Summary
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· Experienced professional with a successful career in banking,
business development, and administration.
· Excel at interfacing with others at all levels to ensure
organizational goals are attained.
· Proactive approach has resulted in capturing numerous accounts and
expanding client base.
· Possess excellent interpersonal, analytical, and organizational
skills.
· Excel within highly competitive environments where leadership
skills are the keys to success.
· An effective manager with the skills necessary to direct, train,
and motivate staff to its fullest potential.
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Banking Employment
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CITIZENS BANK, West Seneca, NY
and Olympia Fields, IL
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2009 - Present
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Assistant Branch Manager
· Provide sales leadership to ensure
franchise growth through personal example and regular monitoring of team
sales results.
· Schedules Bankers/Customer Service
Representatives to ensure adequate coverage.
· Responsible for keeping branch in
compliance with all bank policies and procedures and prepares branch for
internal audits.
· Monitors branch service quality levels
and coaches staff to achieve appropriate levels.
· Cross-sell banking services and products to clientele.
· Responds to complex customer complaints
and questions.
Highlights:
· Attained or exceeded individual sales goal three of past four
quarters.
· Consistently adhered to and enforced excellent operational
standards resulting in 12 consecutive green branch Risk Assessments.
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CITIZENS BANK, Hamburg, NY
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2007-2009
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Banker II
· Actively marketed bank products to
customers and potential customers in the aisles, at the check-out counter,
and at the front door of the host retail partner.
· Accurately conducted teller credit and
debit transactions in compliance with established bank policies and
procedures.
· Cross-sold bank products to enhance
existing customer relationships and closed sale by engaging prospect in a
banking relationship.
· Assumed supervisor role in absence of branch management.
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Retail Employment
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FREDERICKS OF HOLLYWOOD, Cheektowaga, NY
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2004-2007
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Assistant Manager
· Performed daily managerial functions including opening and closing
the store, handing customer objections, balancing cash drawers, and sales
goals and figures.
· Recommend, select, and help locate and obtain merchandise based no
customer needs and desires.
· Actively cross sell products using fact finding questions and
suggestive selling techniques.
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FINISHLINE,
Cheektowaga, NY
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2001-2004
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Sales Associate
· Responsible for interviewing, hiring, and training new sales
associates. Designed and ran new
colleague orientation and acted as job coach for colleagues’ first 90 days of
employment.
· Recommend, select, and help locate and obtain merchandise based no
customer needs and desires. Drive
sales by following the Six Steps of Selling, including handling customer
objections, add-ons, and suggestive selling.
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Education
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Bachelor of Science, Psychology
Canisius College, Buffalo, New York
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Certifications
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Certified Business Banker
Licensed Notary Public, State of New York
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