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TERESA CLARKE

309 Penfield Lane § Bowie, MD 20001 § Phone: 301-821.9876 § teresaclarke@gmail.com

EXPERTISE HIGHLIGHTS

·         Contract Monitoring

·         Report & Documentation Preparation

·         Grant Management

·         Training & Development

·         Event & Meeting Planning

·         Office Administration

·         Strategic Planning

·         Relationship Management

·         Program Oversight & Development

·         Performance Management

·         Recruitment & Retention

PROFESSIONAL EXPERIENCE

Coordinated Simplicity – Bowie, MD                                                  2009 - Present

Administrative Consultant

·         Consults with client to define need or problem, conducts research, performs studies and surveys to obtain data, and analyzes data to advise on or recommend solutions, utilizing knowledge of theory, principles, or technology of specific discipline or field of specialization.

·         Consults with client to ascertain and define need or problem area, and determines scope of investigation required to obtain solution.

·         Analyze data to determine solution, such as installation of alternate methods and procedures, changes in processing methods and practices, modification of machines or equipment, or redesign of products or services.

·         Assist clients with document preparation, developing new policies and procedures and expansion of services.

Cooper Photonics – Largo, MD                                                          2008 – 2009

Office/Contract Manager

Ensured the smooth operation of the day-to-day operations of various process of the company

Key Accomplishments

·         Developed and implement policies within the office. Operating procedures, forms and systems. Planed, developed and facilitated changes in procedures, business practices, work flows, and personnel assignments.

·         Oversaw Human Resources functions including employee benefits, new employee orientation, new hire registration, and preparing and posting job descriptions for new positions.

·         Timely preparation and administration of subcontract files to maintain compliance with the prime contract provisions for file integrity

·         Prepared federal and commercial bid proposals including GSA schedule, representing the company in the absence of the CEO

·         Prepare various reports as needed on Subcontractor performance or other data as required by the Prime Contract

·         Recruited staff for cleared positions, writing and placing advertisements, posting positions on the Internet, reviewing resumes, screening applicants, coordinating and conducting candidate interviews. 

·         Ensured the business operations were efficient utilizing as little resources as required.

NACHC – Bethesda, MD                                                                  2003 – 2007

Program Officer

Overall management ten (10) grant-funded AmeriCorps programs ensuring operational accountability; including plan and design of programs, submission of annual grant applications and ensuring programs meet targets and deliverables on time and within budget.

Key Accomplishments

·         Successfully wrote State of Florida AmeriCorps grant application ($900k), establishing a statewide Community HealthCorps programs with locations in Miami, Tampa and Ft. Meyers servicing local community health centers.  Assisted in writing successful recomplete National Direct grant (5M).

·         Team Lead/Program Director for three (3) State of Florida and seven (7) National Direct programs (200 Members combined).  Provided overall management and support to site coordinators ensuring compliance through site visits (audits), submission and approval of progress reports and technical assistance support.

·         Conducted program start-ups, training site coordinators on best practices on establishing a successful HealthCorps program, volunteer recruitment, retention, meeting and exceeding performance measures AmeriCorps provisions.

·         Established and maintained close relationships with local officials, state commissions and partner agencies, representing the program at national events and conducted several presentations to expand the program furthering its mission and goals.

·         Facilitated achievements of program targets and objectives and lead efforts to design effective monitoring, evaluation and reporting systems.  Ensured field staffs focus on data collection to generate practical information to use for ongoing program decision-making, capturing results at the impact level.

Program Associate

Assisted with all aspects of data and office management providing program support to both the Community HealthCorps and Community HealthCorps *Vista program in New York. 

Key Accomplishments

·         Coordinated lifecycle of two (2) annual HealthCorps conferences, the Community Health Service Forum (700 attendees) and the Program Development Institute (60 attendees)

·         Negotiated site contracts, selection of program presenters, program design, onsite registration, travel arrangements, A/V and catering.  Lead for all onsite logistical issues, liaise with venue/facility staff, management of registration process, reconciliation of budget, and post conference reconciliations of budget, survey feedback analysis.

·         Designed program wide file management system to assist in program audits/site visits, creating a uniform system to ensure file accuracy, completeness and program compliance.

·         Wrote, designed and developed material for department website.

The Independent Sector – Washington, DC                                        2001 – 2003     

Executive Assistant, VP of Research

Key Accomplishments

·         Prepared research, bois, presentations, and quarterly reports for meetings

·         Managed VP expenses and travel arrangements

·         Organized all logistics for special events and monthly seminars (registration, informational packets, catering, A/V, speakers)

·         Coordinated workflow between executive office, the research department and the VP’s direct reports

·         Triaged all incoming inquiries, acting as information resource for both internal and external personnel

sba network services –  Landover, MD
Office Manager, Mid-Atlantic Region                                             1998 to 2001

Supervised a wide variety of human resource and administrative functions, supporting all C-level projects and information-management processes

Key Accomplishments

·         Developed and implemented changes and improvements to office management, facilitating the flow of work within the office to ensure effective and efficient operations.

·         Supervised the receptionist and administrative staff, trained new hires on company policy and procedures; processed all HR requirements.

·         Coordinated travel reservations and arrangements; submitted receipts and any other necessary travel reports when appropriate; prepared staff for travel—organized travel documents, compiling needed informational materials.

·         Reviewed and approved employee expense reports, time sheets and check requests, tracked monthly financial transactions, reviewed/approved invoices, processed all A/P and A/R, forecasted cost adjustments, and purchase orders, ensuring proper use of funds.

·         Served as the key point of contact for technical support in reference to staff computers, the data network, server, and phone systems. Monitored and upgraded equipment as needed and identify new equipment needs.

Administrative Assistant

·         Acted as initial point of contact, including telephone support and responded to requests for information via email.

·         Drafted correspondence and send letters and other general correspondence as requested.

·         Scheduled appointments and meetings: worked with staff to identify needed meetings. Provided support, including preparation of necessary documents, as needed for meetings.

·         Maintained central organizational contacts and office calendar using Microsoft Outlook.

EDUCATION

University of Maryland, University College – Adelphi, MD

Bachelors of Science in Psychology, 2004

Minor, Management Studies

PRESENTATIONS

“Getting Started: A Guide to Effectively Administering a AmeriCorps Program”, National Association of Community Health Centers, Program Development Institute, Milwaukee WI, June 2005

“Utilizing Volunteers to Deliver Services to Farm Worker Populations”, Presented to the National Association of Community Health Centers, Farm Workers Conference, San Juan PR, May 2005

“Diversifying Your Portfolio Though National Direct and State Commissions”, Presented to the Corporation for National and Community Service, AmeriCorps Best Practice Conference, Nashville TN, April 20 2006

TECHNICAL ABILITIES

Software:  Windows, MAC, Microsoft Office (Word, Excel, Outlook, Publisher, Access), Crystal Reports, Web Based Reporting System (WBRS), MMIS, RightFax, Constant Contacts, ACT, Lotus Notes, Case Tracker

Social Media:  Facebook, Twitter, Ning, LinkedIn, Hootsuite

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