Account Coordinator Resume Format in Word Free Download -->

Account Coordinator Resume Format in Word Free Download

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RUBY. PADILLA
                          309 N. 22nd St. Unit #110
                                                                                                                                Phoenix, AZ 85001
Phone (602) 327-9876                                                                                                                          
ruby@yahoo.com

QUALIFICATION SUMMARY

Enthusiastic, efficient and dedicated professional with a strong background in managing relationships with clients and teams to problem solve and implement highly effective online email and marketing programs.

EDUCATION
Northern Arizona University                                                                                                                                                                                                                                    Flagstaff, Arizona                                                                                                                                     
Bachelor of Science in Business Administration                                                                                                                                                                                                    August 2006                                                                                                                                     
Major in Marketing
Minor in Public Relations
                                                                                                               
PROFESSIONAL EXPERIENCE
Account Coordinator- ClickSquared                                                                                                                                                                                                                          Scottsdale, Arizona
July 2010-Present
Responsibilities: 
  • Manage projects for on-time execution of email campaigns and marketing programs
  • Organize, track and perform all tasks related to multi-channel, direct marketing programs including email, direct mail, web
·         Facilitate communication between clients, account management, R&D and engineering teams to coordinate delivery of materials

Academic Counselor Team Lead- Grand Canyon University
October 2008-July 2010                                                                                                                                                                                                                                              Phoenix, Arizona                                                                                                                                                                                          
Responsibilities: 
  • Acts as immediate liaison between enrollment, financial aid, business office, academic records
  • Coordinate student enrollment and graduation requirements 
·         Assists with team escalated issues, registration and retention goals, meeting daily, quarterly and yearly metrics

Retention Specialist- Grand Canyon University                                                                                                                                                                                                       Phoenix, Arizona            March 2007- October 2008                                                                                                                                                                                                                                                                                               
Responsibilities: 
  • Regularly interacted and represented student interests with other departments  
  • Researched and critically analyzed student records and policy for resolution  
  • Consistently developed strategies to retain students

Buyer Tech Dog Apparel, Soft Sided Carriers & Human Goods- PetSmart, Inc.                                                                                                                                        Phoenix, Arizona  October 2006-February 2007                                                                                                                                                                                                                                                      
Responsibilities:                                                                                          
  • Supported vendor relations and performed a variety of administrative duties
  • Generated and analyzed reports related to sales, margins, presentations and inventory control
  • Researched and reconciled invoice discrepancies
  • Assisted with the management of product assortment and product specifications

Marketing Manager Intern- Swire Coca-Cola                                                                                                                                                                                                         Flagstaff, Arizona                           August 2002-2003                                                                                                                                                                                                                                                                         
Responsibilities: 
  • Acted as liaison between vendors, local businesses and Northern Arizona University
  • Developed new marketing strategies to generate business on campus
  • Aided in merchandising, product positioning, event and media campaigns
 
Biz Block Northern Arizona University                                                                                                                                                                                                                     Flagstaff, Arizona       
Spring 2005                                                      
                                                           

Upper division business course that integrated marketing, management and business communication topics:    
  • Conducted extensive market research
  • Completed a 50 page business plan to present to Venture Capitalists
  • Learned and used concepts of effective team and cross-functional group work

SKILLS
Communication
·         Ability to work collaboratively in a fast-paced, changing environment
·         Customer service experience dealing with a diversity of professional clients and staff
·         Highly organized and analytical with the ability to manage multiple changing priorities
·         Excellent ability to communicate effectively (written, oral and visual) with all audiences
Management
·         Able to work in a fast paced environment paying heavy attention to detail
·         Self motivated able to set objective priorities to achieve immediate and long term goals
·         Organizational leadership
·         Self-directed in exploring and suggesting options when facing challenges
Technology
·         Experience with Public Relations programs: Adobe: Photoshop, Illustrator, and InDesign
·         Proficiency in Microsoft Office
·         SAP, Blue Martini, and AS400 systems
·         DataTel
·         CampusVue
·         CRM
·         MAC and PC
·         HTML web and email development
·         Fax and copy machines
·         Typing and data entry
·         Multiple phone lines







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