Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & 12 Years Work Experience for Store Sales Manager in Word / Doc / Pdf Free Download
Summary of Qualifications
-
Maintained balance scorecard by providing good customer service by
following the metrics set by the company.
-
Delivered all assigned responsibilities pertaining to clients’ orders
regarding bundles of Telephone Line, Cable & ADSL Service.
·
Counter Checker / SM City Department Store, Philippines
May 2007 to September 2007
·
Service Crew / Jollibee Food Corporation, Philippines
March 2005 to August 2005
Education
·
Bachelor of Secondary
Education
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ROHAN SALAMO
11B Street, Sunshine Building 3, Bur Dubai
Summary of Qualifications
· HR (Human Resources) Specialist
·
Experienced
HR Executive with expertise on handling Employees’ needs and concerns.
·
Expert
practitioner of ISO 9001:2000 Quality Management Systems
·
Expert
practitioner of ISO 14001:2004 Environmental Management Systems
·
Sales
Management experience for the retail outlet of a Fashion Company
Work Chronology
· Store Sales Manager / SM City Folded and Hung, Philippines
September 2011 to March 2013
-
Maintained
branch performance by the successful implementation of Sales Management skills.
-
Maintained
proper visual merchandising of all items in the outlet following the standards
set by the company.
-
Conducted
regular staff training on maintaining the Customer Service we are known for.
-
Effectively
addressed customer complaints and attended customer feedbacks to maintain
acceptable retention percentage.
-
Achieved
the target Return-on-Inventory by successfully managing stock transfers and the
year-end inventory.
-
Prepared
a detailed monthly sales report with all the necessary supporting documents as
per the requirements of the Head Office.
-
Supervised
all staff to ensure that job assignments are carried out properly.
·
Customer Service
Representative / Teletech Robinsons , Philippines
-
Maintained balance scorecard by providing good customer service by
following the metrics set by the company.
-
Delivered all assigned responsibilities pertaining to clients’ orders
regarding bundles of Telephone Line, Cable & ADSL Service.
-
Responsibly handled clients’ records by updates per
transaction with high discretion to confidentiality.
-
Attained monthly targets of completed orders by
adhering to the standard operating procedures.
·
HRand Training Staff / K&K Molding, Inc.,
Philippines
March 2008 – April 2010
Employment and Manpower Planning
-
Placing of Job advertisements, conducting
examinations and interviews.
-
Responsible for the deployment or work
assignments of newly hired team members.
-
Responsible for the 100% achievement of
training plan for skills upgrading
Industrial Relations and Benefits
Administration
-
Entertains, assists and attend to employees’
complaints, needs and grievances.
-
Updates monthly reports such as Master list of
team members, List of regular, probationary, and contractual team members, and
updates resigned and newly hired employees to the system.
Wage and Salary Administration
-
Creates Job Descriptions
-
Responsible for Timekeeping and Payroll
-
Prepares and submits to Accounting the
attendance and overtime summary reports and other reports concerning payroll
before the payroll cut-off.
-
Process adjustment of rates and other personnel
movements of team members.
Training & Development
-
Conducts the General Orientation for newly
hired employees.
-
Monitors On-the-job training’s trainees and documents.
-
Responsible in identifying trainings that need
to be conducted for the team members.
-
Prepares Annual Training Plan and Training
Needs Analysis
-
Responsible of keeping all training documents
initially for audit purposes.
-
Responsible in the revisions of On-the-job
Training Manuals and Visual Aids.
-
Responsible in the completion and availability
of all training documents and compliance to documented training procedures for
ISO and customer’s assessment.
·
Counter Checker / SM City Department Store, Philippines
May 2007 to September 2007
-
Provide good customer’s service.
-
Prepares transmittal documents of all bankcards
used by the customers.
-
Double checks price tag of every item purchased
by the customer.
-
Checks expiration date of every credit card
used to purchase.
·
Service Crew / Jollibee Food Corporation, Philippines
March 2005 to August 2005
-
Greeting customer
while giving service attention, taking, assembling and presenting food orders,
requesting and receiving payments.
-
Checking Stock productions
and ensuring proper stock level and rotation
-
Cleaning in
accordance with the company’s sanitary standards.
-
Assisting new crew
and backing up other crew member in their jobs, assist in any area to ensure
that food is being prepared, packaged, and delivered to the customer in a
timely manner.
Seminars and Training
·
Document Control Training
-
ISO Department – K&K Molding, Inc.,
Philippines
-
February 2010
·
Substance Management System
-
ISO Department – K&K Molding, Inc.,
Philippines
-
October 2008
·
ISO14001:2004
-
ISO Department – K&K Molding, Inc.,
Philippines
-
August 2008
·
Learning Session on Recruitment Latest Trend,
Techniques & Best Practices
-
Toyota Suppliers Club, Inc. , Philippines
-
September 2008
·
Understanding ISO9001:2000 Requirements
-
ISO Department – K&K Molding, Inc.,
Philippines
-
May 2008
Professional Skills
·
Knowledge
in MS Office Suite
·
Excellent
interpersonal communication skills – oral and written
·
Adaptable
to different work environment
·
Able to
relate well with people of different culture, nationality, and background.
Education
·
Bachelor of Secondary
Education
-
Lipa City Public College / 2007
o
Guidance and Counseling Major
Personal Information
Date of Birth :
July 31, 1987
Citizenship : Filipino
Visa Status : Visit /Tourist
Civil Status :
Single
ROHAN.
SALAMO
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