Sample Technical Support Engineer Resume Format in Word Free Download -->

Sample Technical Support Engineer Resume Format in Word Free Download

Sample Template Example of  Excellent Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & 7 years Work Experience IT Support Professional in Word / Doc / Pdf Free Download

ANKITA S

No 56/1,19th main road,13th cross,
Sri venkateswara layout,BTM layout 1st stage,
Madiwala,Bangalore-560068
E-MAIL: ankita@gmail.com
MOBILE: 91-9876543210

Career Objective


Seeking a position to utilize my skills and ability in an esteemed organization and prove myself worthy in the uplift of the organization.


Professional Experience


Company Name          : VEERAS INFOTEK Pvt. Ltd

Designation                    : Executive – VDCL

Joined Date                     : 15th September 2014 to Present



Main Duties and Responsibilities


      Providing Hardware and software support for Mac Mini, Mac book pro , desktops and laptops in HAVAS Media India Pvt. Ltd

      Installation, configuration and trouble shooting of Lotus Notes

      Provides Installation and Support for all Applications

      Pro-actively meeting customers for further work, escalations / technical issues / attaining resources.

      Maintaining Local Printer and Network Printers

      Asset management- for all IT assets present in Bangalore location

      Perform security check on Desktops/Laptops/Network Equipment’s and take the necessary action to fix the vulnerabilities.

      Installation & configuration of windows 7, Mac OS, troubleshooting

      Troubleshooting network issues

Company Name     : INFO SERVICE

Designation                    : Technical support engineer

Joined Date                    : 5st Dec2012 to 14th April 2014


Main Duties and Responsibilities


      Providing Hardware and software support for desktops and laptops in Airtel Circle office, Cochin.

      Perform security check on Desktops/Laptops/Network Equipment’s and take the necessary action to fix the vulnerabilities.

      Maintenance of Active directory, including software installation policies, user access restriction, machine policy settings etc.

      VPN installation & configuration for users

      Installation, configuration and trouble shooting of Lotus Notes & outlook

      Provides Installation and Support for all Applications

      Pro actively meeting customers for further work, escalations / technical issues / attaining resources. Maintaining Local Printer and Network Printers

      Asset management- for all IT assets present Cochin location

Company Name   : KAIZEN IT Services

Designation                    : Desktop Support Engineer

Joined Date                    : 21st Feb 2012 to 1st Dec 2012


Main Duties and Responsibilities

·   Maintaining and managing all Operating System Level Issue
·   Troubleshooting minor Network Related Issues
·   Configuring and Repairing Microsoft Outlook
·   Maintaining Local Printer and Network Printers
·   Provides Installation and Support for all Applications
·   Installation of various hardware devices like printer, scanners, web cams, ip cams & weighing machines

Company Name     KOCHAR Info-Tech
Designation                    : Technical Support Executive
Duration                          : July 2010 to May 2011

Main Duties and Responsibilities


·   Ensured customer satisfaction by providing on-line technical support

Academic Background

One year diploma in hardware and networking (JCHNP) from JETKING, Bangalore (CCNA, MCSA, Course completed) – 70 % marks

Higher Secondary from Kerala Board (2009) - 62 % marks

Secondary School from Kerala Board (2007) – 81 % marks


Professional Qualification

                                                                Registration: z8esyd1234

                                                                Candidate ID: cd121234

Hardware & Networking –JCHNP from Bangalore

A+, N+

Microsoft Certified System Administrator

Cisco Certified Network Associate                                   (Training)
Red Hat Certified Engineer                                                  (Training)

Area of interest


Desktop Support, Network Engineer, Technical Support Engineer

System Administrator & Server Support

Personal Profile:


FATHERS NAME                            : SANJAY  S

DATE OF BIRTH                             : 10/06/1995

NATIONALITY                                : Indian

LANGUAGES KNOWN             : MALAYALAM, HINDI, ENGLISH (speak, read & write)

PERMANENT ADDRESS          : MAMPARA CHARIVUPURAYIDATHIL
                                                     NARANGANAM WEST P .O, KOZHENCHERRY
                                                   PATHANAMTHITTA, KERALA, PIN-689642



Personal Strength
Able to grasp ideas quickly and efficiently
Excellent Problem Solving & Technical skills
Ability to work under pressure  
Strong computer system expertise
Achievements

Achieved prizes at story writing & painting competitions held at School level. Best Engineer of the Year 2013 award from INFO SERVICES & IBM

Declaration

I declare that the above-furnished details are true to the best of my knowledge and belief.

Place :                                                                                                                                                      Date                                                                                                   ANKITA.S



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