Sample Technical Support Engineer Resume Format in Word Free Download

Sample Template Example of  Excellent Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & 7 years Work Experience IT Support Professional in Word / Doc / Pdf Free Download

ANKITA S

No 56/1,19th main road,13th cross,

Sri venkateswara layout,BTM layout 1st stage,

Madiwala,Bangalore-560068

E-MAIL: ankita@gmail.com

MOBILE: 91-9876543210

Career Objective

Seeking a position to utilize my skills and ability in an esteemed organization and prove myself worthy in the uplift of the organization.

Professional Experience

Company Name          : VEERAS INFOTEK Pvt. Ltd

Designation                    : Executive – VDCL

Joined Date                     : 15^th September 2014 to Present

Main Duties and Responsibilities

•      Providing Hardware and software support for Mac Mini, Mac book pro , desktops and laptops in HAVAS Media India Pvt. Ltd

•      Installation, configuration and trouble shooting of Lotus Notes

•      Provides Installation and Support for all Applications

•      Pro-actively meeting customers for further work, escalations / technical issues / attaining resources.

•      Maintaining Local Printer and Network Printers

•      Asset management- for all IT assets present in Bangalore location

•      Perform security check on Desktops/Laptops/Network Equipment’s and take the necessary action to fix the vulnerabilities.

•      Installation & configuration of windows 7, Mac OS, troubleshooting

•      Troubleshooting network issues

Company Name     : INFO SERVICE

Designation                    : Technical support engineer

Joined Date                    : 5^st Dec2012 to 14^th April 2014

Main Duties and Responsibilities

•      Providing Hardware and software support for desktops and laptops in Airtel Circle office, Cochin.

•      Perform security check on Desktops/Laptops/Network Equipment’s and take the necessary action to fix the vulnerabilities.

•      Maintenance of Active directory, including software installation policies, user access restriction, machine policy settings etc.

•      VPN installation & configuration for users

•      Installation, configuration and trouble shooting of Lotus Notes & outlook

•      Provides Installation and Support for all Applications

•      Pro actively meeting customers for further work, escalations / technical issues / attaining resources. Maintaining Local Printer and Network Printers

•      Asset management- for all IT assets present Cochin location

Company Name   : KAIZEN IT Services

Designation                    : Desktop Support Engineer

Joined Date                    : 21^st Feb 2012 to 1^st Dec 2012

Main Duties and Responsibilities

·   Maintaining and managing all Operating System Level Issue

·   Troubleshooting minor Network Related Issues

·   Configuring and Repairing Microsoft Outlook

·   Maintaining Local Printer and Network Printers

·   Provides Installation and Support for all Applications

·   Installation of various hardware devices like printer, scanners, web cams, ip cams & weighing machines

Company Name     KOCHAR Info-Tech

Designation                    : Technical Support Executive

Duration                          : July 2010 to May 2011

Main Duties and Responsibilities

·   Ensured customer satisfaction by providing on-line technical support

Academic Background

One year diploma in hardware and networking (JCHNP) from JETKING, Bangalore (CCNA, MCSA, Course completed) – 70 % marks

Higher Secondary from Kerala Board (2009) - 62 % marks

Secondary School from Kerala Board (2007) – 81 % marks

Professional Qualification

                                                                Registration: z8esyd1234

                                                                Candidate ID: cd121234

Hardware & Networking –JCHNP from Bangalore

A+, N+

Microsoft Certified System Administrator

Cisco Certified Network Associate                                   (Training)

Red Hat Certified Engineer                                                  (Training)

Area of interest

Desktop Support, Network Engineer, Technical Support Engineer

System Administrator & Server Support

Personal Profile:

FATHERS NAME                            : SANJAY  S

DATE OF BIRTH                             : 10/06/1995

NATIONALITY                                : Indian

LANGUAGES KNOWN             : MALAYALAM, HINDI, ENGLISH (speak, read & write)

PERMANENT ADDRESS          : MAMPARA CHARIVUPURAYIDATHIL

                                                     NARANGANAM WEST P .O, KOZHENCHERRY

                                                   PATHANAMTHITTA, KERALA, PIN-689642

Personal Strength

Able to grasp ideas quickly and efficiently

Excellent Problem Solving & Technical skills

Ability to work under pressure  

Strong computer system expertise

Achievements

Achieved prizes at story writing & painting competitions held at School level. Best Engineer of the Year 2013 award from INFO SERVICES & IBM

Declaration

I declare that the above-furnished details are true to the best of my knowledge and belief.

Place :                                                                                                                                                      Date                                                                                                   ANKITA.S

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