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JACKSON. Bowen 985 Honeysuckle Grapevine, Texas 76114

817-225-0148 jackson_bowen@hotmail.com

 

 

Professional Profile

·        HRMS and IT professional with extensive experience providing project management, integration services, and e-business solutions to Oracle HRMS customers. 

• Hands-on project manager with an extensive background in Oracle HRMS Applications focused on the R11i eBusiness Suite incorporating HRMS with Financials, Manufacturing and CRM modules.  Experience covers full life cycle implementations, hands on configuration, troubleshooting, production support, tuning. 80% functional and advisory and 20% technical in nature.
• Over sixteen years of Oracle HRMS Applications experience and an in-depth working knowledge of Oracle R11i eBusiness Suite, and have functioned as a very 'hands-on' project manager, liaison, business analyst and technical advisor. 
• Career experience focused on the design, development and deployment of HRMS application software and associated technology.
• Advised customer executive teams in driving to optimize efficiency, standards, and cost effectiveness with their Global application deployments and operations by establishing shared services capabilities. 
• Supported customers with operations in North America, South America, United Kingdom, Europe, Middle East, Asia and Far East.

Employment History

J. Bowen Consulting LLC                                                     September 2011 – Present 

Oracle HCM Business Analyst

For a nationally-recognized telecommunications service provider in Irving, TX.;

Function as an Oracle HRMS SME to gather requirements, perform analysis, liaison between business and IT and Project management for Oracle HR enhancements while following company’s project development methodology and coordinate with companys' IT staff, business owners, consultants and business groups.

Technology Scope: Human Resource Management System (HRMS) / Human Capital Management (HCM). Oracle Core HR, Self Service, Talent Management, Performance Management, Ceridian Payroll, Red Carpet OnBoarding, Sum Total LMS.

• Partner with business to understand and document business requirements.
• Provide high level project management.
• Translate user requirements into technical requirements and documentation
• Investigate options to solve business problem, document and recommend functional solutions or business process changes. Consult and advise business on application usability and functionality.
• Assist in preparation of test strategies, test plans and cases. Lead role in UAT, compile test results and maintain issue tracker.
• Assist in Change Management activities, training material creation, support transition and functional support.

J. Bowen Consulting LLC                                                                 April 2011 – June 2011 

Oracle HCM System Support Manager

For a social network game developer in San Francisco, Ca.;

Functioned as a thought leader on Human Resource systems for the organization, in order to collaborate on the development and implementation of a global HR system platform.  Responsible for the support, development and implementation of HR business related solutions.  Also had direct responsibility for initiating business process re-engineering to more effectively utilize current systems resources.

Technology Scope: Human Resource Management System (HRMS) / Human Capital Management (HCM)

• Liaison between functional users and technical staff
• Translate user requirements into technical requirements and documentation
• Manage the day-to-day activities to support the HR and other inter-related functions.
• Foster and maintain positive relationships with HRIS constituents, including senior management, and the HRIS customer base.
• Recommend and implement process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation.
• Develop user procedures, guidelines and documentation.
• Maintain awareness of current trends in HRIS with a focus on product and service development, delivery and support, and applying key technologies.
• Anticipate and remediate problems spanning the full range of Oracle HCM applications and their integration points; manage Oracle Support SRs as well as internal users’ support requests.
• Champion data integrity via business process enhancements, user education, control mechanisms, and software design.

Oracle USA, Dallas, TX                                                        November 2010 – April 2011 

Oracle Human Capital Management System – Consulting Technical Manager   

Technology Scope: Human Resource Management System (HRMS) / Human Capital Management (HCM)

·        Serve in a first line management role.

·        Plan, organize, direct and control the work activities and staff of a Service Line consulting practice, while also maintaining minimum individual utilization goals.

·        Support Market Management and License Sales efforts involving delivery from the Service Line.

·        Manage client relationships and is responsible for the quality of Consulting services delivered by the service line.

·        Manage and control activities in multi-functional areas

·        Ensure appropriate operational planning is effectively executed to meet Corporate requirements.

·        Provide a balance of advanced technical skills, functional knowledge, client consultative skills and operational management experience

·        Provide expert hands-on implementation and leadership experience with the  Oracle Human Resource Management System (HRMS) 

·        Provide expert knowledge of the Oracle Human Resource Management System (HRMS) / Human Capital Management (HCM)

·        Provide consistent high quality and innovative solution leadership to a project team

·        Lead the solution design and implementation aspects of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.

·        Analyze business needs to help ensure Oracle solutions meet the customer’s objectives by combining industry best practices, product knowledge, and business acumen

·        Exercise judgment and business acumen in selecting methods and techniques to deliver functional and technical solutions on non-routine and very complex aspects of applications and technology installations.

·        Provide direction and mentoring to project teams, and effectively influence customer leadership on key decisions.

·        Support the business development efforts by pursuing new opportunities and extensions.

·        Collaborate with the consulting sales team by providing domain expertise.

·        Develop relationships at the executive level.

Nascent Systems, Dallas, TX                                                           April 2010 – July 2010 

Oracle Human Capital Management System – Principal Consultant       

Technology Scope: Oracle R12 HR Upgrade, Advanced Benefits, Payroll, Employee Self Service, Manager Self Service, Workflow, Approvals Management.

• Liaison between functional users and technical staff regarding data conversion, system

customizations, reports and interfaces

• Prepare Functional Designs for customizations, reports, conversions and interfaces
• Review Technical Designs for customizations, reports, conversions and interfaces
• Validate results of customizations, conversions and interfaces
• Create People Management New Hire and Update templates
• Create Integrators for data conversions using WebADI
• Perform system configuration and setups
• Perform System Administrator activities
• Design and complete forms and Web Personalizations

Neiman Marcus, Dallas, TX                                                             April 2005 – April 2010  

Oracle Human Capital Management System – Lead Applications Architect       

Technology Scope: Oracle R11i HR, Fidelity Benefits System, ADP Payroll, Employee Self Service, Manager Self Service, HR Intelligence, iRecruitment, Learning Management, Advanced Benefits, Workflow, Approvals Management, Web Services Integration with third parties.

• Liaison between functional users and technical staff regarding data conversion, system

customizations, reports and interfaces

• Prepare Functional Designs for customizations, reports, conversions and interfaces
• Review Technical Designs for customizations, reports, conversions and interfaces
• Design conversion staging database using ERwin
• Validate results of customizations, conversions and interfaces
• Lead analysis and design activities
• Manage the activities of consultants
• Perform system configuration and setups
• Perform System Administrator activities
• Coordinate Conference Room Pilots (CRPs) and User Acceptance Testing (UAT)
• Plan and manage cutover activities
• Oversee the integration of Oracle HR with third-party systems
• Design and prepare System Extracts for third party systems
• Design and complete forms Personalizations
• Design and complete web Personalizations

IBM Business Consulting Services, Chicago, IL                            Mar 2004 – April 2005

Senior Project Manager           

Technology Scope: Oracle R11i HR, OAB, Payroll, and Financial Applications.

• Led bid response and proposal preparation for a specialty retail company
• Implement Oracle HR, Payroll, Advanced Benefits, General Ledger and Accounts Payable.
• Prepare project plan and timelines for implementation and conversion.
• Manage implementation team.
• Map business requirements to industry best practices.
• Project went live successfully in 6 months, on time and on budget
• Develop cutover plan to manage conversion activities from GEAC Smartstream to Oracle HRMS for a Public Transportation Agency

Independent Consultant, Southlake, Texas                         July 2003 –  Mar 2004  

Project Manager

Technology Scope: Oracle R11i HR, OAB, Self Service, Compensation Work Bench.

Team was a blend of 10 senior functional and technical HRMS SME's for a natural gas compression services company.

• Implement Oracle HR Self Service, Compensation Work Bench, and Oracle Advanced Benefits with Open Enrollment.
• Prepare project plan and timelines.
• Map business requirements to industry best practices.
• Set up HR and OAB to accommodate Self Service and Open Enrollment.
• Load international employees into production system.
• Design and set up compensation plans in Compensation Work Bench.
• Design and set up benefits plans for international employees
• Interface Oracle HR to ADP Payroll

Appshop, Fremont, CA                                                          Nov 2002 – Mar 2003  

Senior Practice Manager, Managed Oracle HRMS Consulting Practice

Technology Scope: Oracle R11i HR, OAB, Self Service, Financials.

Team was a blend of four senior functional and technical HRMS consultants for a high tech manufacturing company.

• Redesigned and re-implemented Oracle HR and OAB in a production environment.
• Prepared project plan and timelines.
• Managed team of implementation consultants.
• Mapped business requirements to industry best practices.
• Redesigned HR setup to accommodate new acquisitions.
• Redesigned OAB setup to accommodate new acquisitions and new benefit plans.
• Loaded new employees into production system.
• Loaded additional employee details from manual records using Dataload.
• Removed Purchasing approvals based on Position.
• Designed and set up security access by Division and Location.

Answerthink, Atlanta, GA                                                                 Mar 2002 – Nov 2002  

Practice Director, Managed Oracle HRMS Consulting Practice

Technology Scope: Oracle R11i HR, OAB, Payroll, Self Service, Financials.

Team was a blend of four senior functional and technical HRMS consultants for a manufacturing company.

• Performed Oracle R11i HR and Payroll requirements definition and implementation scoping.
• Prepared project plan and time lines for implementation and conversion.
• Developed a high-level target end-state Global architecture.

Oracle R11i eBusiness Suite (Financials, Manufacturing, CRM, HRMS). Team was a blend of six senior functional and technical strategists working with the Corporate IT Executive Board for a manufacturing company.

• Advised customer executive team in driving to optimize efficiency, standards, and cost effectiveness with their Global Oracle application deployment and operations by establishing shared services capabilities. Customer had operations in North America, South America, Europe, Asia and Far East.
• Established a global application architecture that provides Corporate and divisions with a conceptual roadmap for implementing Oracle applications throughout their worldwide operations.
• Provided a global technical architectural framework for the applications: network, data center, computing platforms and tools required.
• Defined a governance strategy and support framework that delivers the quality of service that the divisions are prepared to fund.
• Identified major business requirements for Oracle applications.
• Mapped business requirements to industry best practices.
• Identified possible gaps in functionality.
• Developed a high-level target end-state Global architecture.
• Identified key integration issues.
• Identified near-term and target end-state shared services.
• Identified probable scenario(s) for Oracle global application deployment.
• Specified strategic assumptions.
• Identified key risks - technology, deployment, and governance.
• Identified governance framework.

Applied HR Solutions, Southlake, Texas                                         Jul 2001 – Mar 2002  

President, Managed Oracle HRMS Consulting Practice

Oracle, Irving, TX                                                                  Jan 1996 – Jun 2001  

Practice Director, Managed Oracle HRMS Consulting Practice

Technology Scope: Oracle R11i HR, OAB, Payroll, Self Service, Financials.

Oracle R11i eBusiness Suite (Financials Suite, Strategic Procurement, HRMS Suite). Team was a blend of 18 functional and technical SME analysts and programmers for a financial services company.

• Managed the HRMS sub-project of the program office.
• Responsible for the HRMS strategy definition, process re-engineering, and rollout plan.
• Project was managed via MS Project and Oracle's AIM Methodology and Deliverables.
• Identified and documented business integration points between Human Resources and other business process.
• Identified and documented Oracle software integration points between Human Resources and other business processes.
• Participated with other business process teams as they set requirements that impacted Human Resource processes and procedures.
• Defined and participated in the Application Integration Conference Room Pilot.
• Reviewed Oracle Business Model to understand Oracle HRMS processes delivered 'out of the box'.
• Identified and documented Human Resource business requirements enterprise wide.
• Conducted an HRMS Conference Room Pilot to validate the functionality and set up of the application.
• Verified the HRMS Conference Room Pilot functionality and set up met business requirements.
• Identified and documented possible gaps between Human Resource business requirements and the Oracle HRMS software.
• Helped client to better understand the capabilities and limitations of their current environment.
• Assisted client in examining and developing HR technology and web environment solutions.
• Led "visioning" sessions to identify future states, and helped to identify and resolve potential obstacles.
• Participated in the design and implementation of internet/intranet solutions, integrating ERP, legacy and other transaction applications/databases.
• Applied knowledge of all aspects of HRIT: hardware, software, web, application knowledge and best practices to specific client circumstances or issues.
• Collaborated with client to coordinate scope and requirements definition.
• Assisted client in defining and developing methods and processes that were consistent, unified, timely, relevant, and focused.
• Assisted client in redefining HR function as an enterprise strategic business partner acting in a consultative capacity to support long term strategic business objectives.
• Developed a detailed implementation plan with task estimates, budget estimates and staffing plan.

                                                                                                                                                           

R10.7 Oracle HRMS implementation (HR, Payroll, Training Adminstration). Team was a blend of 15 functional and technical SME analysts and programmers for a retail company.

• Developed and maintained project work plan, estimates and schedule.
• Managed project tasks and personnel assignments for customer personnel, consultants and contractors.
• Managed project timelines and budget.
• Coordinated with internal IT for hardware and tools acquisition.
• QA'ed project deliverables.
• Led project status meetings and steering committee meetings.
• Produced weekly progress status reports.
• Produced monthly progress reports.
• Produced monthly financial status reports.

                                                                                                                                                           

R10.7 Oracle HRMS implementation (HR and Payroll). Team was a blend of 20 functional and technical SME analysts and programmers for an energy company.

• Responsible for managing the relationship with Oracle HRMS beta customer during implementation helping bring them into production.
• Liaison between Oracle Development Executives (SVP) and customer executives (SVP).
• Managed issues and TARs with Oracle HRMS Development at the executive level.
• Coordinated and facilitated timely deployment of critical functional and technical resources.
• Assisted IT with hardware sizing, hardware and tools acquisition.
• Assisted customer with production payroll performance tuning.
• Assisted customer with production quarter and year-ends close.
• Led project assessments to estimate implementation costs and staffing requirements.
• Developed project work plans inclusive of WBS, effort estimates and skills required.
• Sat on customer executive steering committee guiding implementation.

SAP America, Irving, TX                                                                   Jan 1995 – Jan 1996

Principal Consultant, HR Consulting Practice

• Implementation of SAP Human Resources and Payroll for a major airline.
• Technical lead during the development of an SAP US payroll product compliant with US statutes and requisite functionality.

Integral Systems, Inc. Walnut Creek, CA                                        Sep 1983 – Jan 1995 

Director of Product Development; Managing Principal

Development and Implementation of HRMS application software

• Development Director for software vendor specializing in HRMS software suite of products in multiple technologies (IMS, IDMS/ADSO, Adabas/Natural, Ideal/Datacom, VSAM/CICS, and DB2.
• Led multi-national projects for customers in Saudi Arabia, Australia, and Canada.
• Implemented mainframe based HRMS systems in multiple technologies

 

 

 

Technical Summary

Industries:	Retail, Travel and Transportation, Banking, Securities / Financial Markets, Insurance, Government, Media and Entertainment, Telecommunications, Utilities & Energy, Health Care, Manufacturing, Software and Technology
Project Domain:	Systems Integration, Performance Improvement, Financial & Cost Management, Corporate & Operations Strategy, Business Process Re-engineering, Application Development, Business Executive Support, Customer Relationship Management, Team Leadership, Group Facilitation, Strategic Consulting, Change Management, Package Selection, Business Process Transformation, Project Planning and Control, Program Management, Project Management. International experience (Middle East, Asia, Australia, Canada)
Hardware:	HP, SUN, IBM, IBM Mainframes, PCs, Compatibles
Operating Systems:	UNIX, HP/UX, AIX, Linux, SUN Solaris, Windows NT, Windows 95, Windows 2000, Windows XP, Windows Vista, MS-DOS
Computer Languages:	PL/SQL, COBOL, FORTRAN, MicroFocus COBOL, COBOL II, SQL, CSP, FOCUS, Flashpoint, Natural, IDEAL, ADS/O, CICS, CSP
DBMS:	Oracle, DB2, ADABAS, DATACOM, IMS, IDMS, SQL/DS, SQLBase
Development Tools:	SQL WorkBench, Visio, PMW, Lotus Notes, PVCS, Harvard Graphics, KnowledgeWare ADW, Bachman Re-engineering Tool Set, NetWare, LAN Manager, MicroFocus COBOL, COBOL II, SQL, CSP, FOCUS, Flashpoint, Natural, IDEAL, ADS/O, FILEAID, DATAEXPERT, CICS, EASYTRIEVE, QMF, SPUFI, TSO, ISPF, VIASOFT, PANVALET, Application Implementation Methodology (AIM), ABAP, Aris, TOAD, SQL*Plus, Work Flow Builder, DataLoad, MKS Integrity, AME, ERwin
Applications:	Oracle eBusiness Product Suite (HRMS, Financials, CRM, Manufacturing), SAP HRMS, Integral HRMS, Inpower HRMS, Microsoft Office

 

Education

BS – Accounting; Northwestern State University

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