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184A Forest Place
Towaco, NJ 07415
(973) 446-1631 (home)
(973) 441-5657 (cell)
E-mail: devin@techie.com
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Overview
With over 15
years of experience in the information technology industry, I have been
involved in all aspects of Client-Server and Web-based technology solutions, including
full project SDLC, solution delivery, project management, resource management,
and interactive marketing with a particular focus in the pharmaceutical and
real estate verticals.
Core
Competencies:
Business Relationship Management, Project
Management, Business and Systems Analysis, Website Production, Resource
Management and Interactive Marketing
Accomplishments :
·
The PROVIGIL website won the 2004 Silver IN-AWE award from the Medical
Marketing Association (MMA) for a pharmaceutical web-property. (http://mmanet.org/program_events/awe_winners_05.html
·
Managed several concurrent marketing projects totaling $7 Million in revenue
in 2005
·
Managed a $3 Million project with a cross-regional 12-person team for
Datek.com's Customer Self Service (CRM) system
·
Managed multiple cross-functional global teams for Luxlook.com's eCommerce
website
Professional experience
February 2010 – Present, Parsippany, NJ
Title: Sr. Director, Interactive
Development, Better Homes and Gardens Real Estate, LLC.
As part
of the Better Homes and Gardens Real Estate marketing organization, the
Interactive Development group is responsible for overseeing all technical
efforts used to support brand initiatives. My group supports both the Servicing
and Marketing organizations
My
responsibilities include
·
Managing external and internal IT resources and development partners
·
Assisting in the selection of technologies and vendors/partners to
fulfill brand initiatives
·
Working with Project Managers to ensure that the brand’s requirements
are understood
·
Assisting in several aspects of project lifecycles, from initial scoping
through UAT & deployment
·
Working with SEM and advertising vendors to ensure optimal exposure for
the brand’s websites and initiatives
August 2008 – February 2010, Parsippany,
NJ
Title: Director, Information Technology,
Realogy Franchise Group
RFG’s
Business Relationship Management group supports all of the real estate brands
(i.e., ERA, Sotheby’s International Realty, Better Homes & Gardens Real
Estate, etc.), as well as the shared services (e.g., Preferred Alliance,
Finance, etc) and proprietary websites
As an IT
Director, I am responsible for technology and interactive marketing for
Sotheby’s International Realty, Openhouse.com, Global Sales & Servicing,
and the Global Referral Network.
My
responsibilities include
·
Managing external IT vendors such as hosting providers and development
partners
·
Assisting in the selection of external vendors/partners
·
Representing my groups to internal development & support staff and
managing the prioritization of their needs
·
Managing Project budgets and timelines
I also managed several projects
at Realogy, including:
·
CGRN.NET Redesign. The goal of this project was to convert the global
referral network system from a Java/Sybase on Unix to ASP.NET/SQL2005. The
project involved a migration from one hosting provider to another, as well as
the expansion of the environment to include integration with authentication and
reporting services in disparate locations
·
Openhouse.com Redesign. Realogy owns Openhouse.com, which is the premier
online resource for open house information. The site was developed in 2005 and
underwent a redesign in late 2007. The redesign project was aimed at
introducing a new look and feel, along with extensive additional functionality
for both consumers and real estate professionals
February 2006 – August 2008: Cendant/Realogy,
Parsippany , NJ
Title: Application Delivery Manager, Realogy
Franchise Group
Realogy’s
suite of franchisee & internal applications is divided into ecosystems,
each managed by an Application Delivery Manager (ADM). The ecosystem is
responsible for all activities related to those applications, including
analysis, design, new development, & production support. Realogy’s
application delivery model includes both local resources and offshore vendors,
who provide the bulk of the development and quality assurance staff.
As an ADM, my responsibilities included:
·
Recruiting (employees and consultants)
·
Project estimation & budget acquisition
·
Managing Project budgets and timelines
·
Coordinating resource needs between capital projects and our offshore
production support partners
·
Interacting with a variety of users,
project disciplines (i.e., BA, QA, Developers, Infrastructure), and
external Vendors
I also managed several projects
at Realogy, including:
·
CREST Reporting Environment Redesign. The goal of this project was to
convert over 120 Crystal
·
RFG Application Security Integration. Realogy uses Oracle’s Oblix
product to handle user authentication for both internal (e.g., employees,
consultants, and field staff) and external (i.e., brokers) users. This project
integrated Oblix’s authentication with MS SQL Reporting Services 2005, as well
as the Oracle financials installation
March 2003 – January 2006: Employee of
Temel, Inc., Boonton , NJ
Title: Project Manager
Projects:
Multiple
concurrent clients including: Cephalon, ADP, All-State Legal, Lee Hecht
Harrison, etc
As a Temel Project Manager in a
matrix environment, I was involved with several concurrent projects for
multiple clients, drawing resources from disciplines such as Information
Architecture, Design, HTML production, Technical Development, and Quality
Assurance.
Responsibilities:
·
Coordinated development efforts designed to increase PROVIGIL’s brand
awareness, including Search Engine Optimization (SEO) & Search Engine
Management (SEM), integration with Direct to Consumer and Direct to Physician
initiatives, and global reporting
·
Writing proposals, project estimation and assisting the Business Development
team on Sales calls by articulating the technical direction and abilities of
the company to prospective clients.
·
Managing multiple concurrent projects and proactively grew existing
accounts by increasing client’s trust through repeated project successes
·
Managing internal and external resources (such as subcontractors, third
party content providers, etc). Team sizes range from 5 to 15, and include
members of every discipline
·
Providing technical oversight to the development team to ensure that the
system design matches the marketing objectives
·
Managing client in Discovery, UAT and Deployment phases and assisting in
creation of Marketing plans.
In 2005, I managed several projects ($5M+ budget) for Cephalon, a
Biopharmaceutical company. The projects have primarily been website properties
that support marketing initiatives, such as:
·
Product websites (both primary informational sites, as well as
e-detailing and convention websites) for both the PROVIGIL and GABITRIL brands.
The PROVIGIL website won the 2004 Silver IN-AWE award from the Medical
Marketing Association (MMA) for a pharmaceutical web-property. (http://mmanet.org/program_events/awe_winners_05.
l)
·
Extranets that allowed marketing and other strategic partners to access
product materials
·
Unbranded initiatives that increased awareness of specific conditions
In this role, I dealt with the various marketing partners, who focused
on Consumers, Healthcare Professionals, or PR. I have also participated in
several Medical/Legal/Regulatory reviews prior to deploying a web property. I
acted as the liaison between the technical department and the marketing teams,
ensuring that the infrastructure was ready for the load that will result from
achieving the marketing goals.
Other accomplishments at Temel
include:
·
Managing a 10 person team in the creation of a global content management
tool for Lee Hecht Harrison (LHH). This system allows LHH administrators to
select a site template as the basis for a new foreign-language site, select the
pages that will exist within that site, and then enter content for each page.
The system provides page- and site-level previews, an approval workflow, and
accommodates post-deployment changes. LHH is currently using this system to
create websites in over a dozen countries, in more than a dozen languages.
·
Managing the site redesign for All-State Legal, the leading service
provider for the legal industry. Implemented a complete redesign which
addressed a variety of usability and aesthetic concerns, while continuing its
tradition of providing clients with a robust interface within which they
managed their office supplies procurement process. The Temel team was comprised
of 8 resources covering every discipline from IA, to design and development,
through QA.
·
Managing a variety of initiatives for the Small Business Services (SBS)
division of ADP. The SBS marketing team was chartered with revamping the
website in order to better serve the needs of small business, while simultaneously
creating a new web property for Accountants, and upgrading a Product pricing
utility that fed leads to ADP’s sales force. In addition, I managed website
projects for Financial & Compliance, for whom we created an Event site as
well as a site that demonstrates their service offering, and the TaxCredit
division, for whom we created a site that demonstrates their integrated HR
management system, Odyssey.
·
Assisting in the site redesign process for Pitman, North
America ’s leading graphic arts supplier, who asked Temel to
evaluate its online offering. The project included a thorough usability
evaluation of Pitman.com, culminating in the creation of a new design and over
20 HTML templates which Pitman will use to create the new site. We also created
an online survey site which was used to solicit feedback from Pitman’s
customers.
·
Acting as the primary contact for recruitment efforts to fill technical,
programming, and IT admin roles. I wrote job descriptions, assisted in the
interview process, and managed consultant contracts.
April
2002 – October 2002: Employee of Palisades
Technology Partners, Englewood
Title: Project Manager
Projects:
April
2002 –October 2002: Pfizer
As Project Manager for the
Clinical Trial Review and Approval System, my responsibilities included:
§ Requirements Gathering:
§ Investigating the existing
(obsolete) Clinical Trial system to determine both ’core’ requirements as well
as areas in which this system deviated from the FDA standards
§ Facilitated exhaustive requirements
gathering meetings with client Business Technology & Medical
representatives
§ Created and updated requirements
specification ‘subdocuments’, which were
then incorporated into a master Requirements document
§ Project Planning:
§ Created and updated both high-level
project plans (for initial project
estimation) and detailed project plans which specified all stages of the
project, including implementation, quality assurance, and phased deployments
§ Maintained schedule for
requirements gathering meetings
§ User Interface:
§ Facilitated User Interface
meetings with client staff and Technical Architect
§ Designed initial screens to
capture the core data elements as expressed in the existing system
§ Assisted the Technical architect
in prototyping various functional elements of the proposed system
Technologies involved: WebLogic
Server, WebLogic Integrator, and Oracle 8. The 10 person team included 2
business analysts and several developers.
December 2000 – March 2002: Employee of
Granitar, Morristown , NJ
Title: Project Manager
Projects:
April
2001 – March 2002: Datek.com
§ Project Manager of a
cross-regional 12-person team for Datek.com's Customer Self Service (CRM)
system implemented in Kana Service.
§ Managed several subprojects
including ongoing maintenance/support for the existing system, enhancements and
new initiatives
Responsibilities included:
§ Creation of Proposals and Change
Requests as per the client’s needs. The proposal/change request detailed the
scope, timeline, resources required, and estimated cost
§ Daily project management, of
local and remote teams, to ensure deadlines were met and initiatives were
deployed on time/budget.
Also:
§ Assisted in the creation of
several proposals for other clients/prospects.
§ Initiated architectural design
for the migration of Luxlook.com’s B2C site from Interworld’s Commerce Server
to Microsoft’s CS2K (client cancelled project)
§
Completed training for Microsoft Commerce Server2000, OpenMarket Content
Server, and Kana eService
August 1998 – November
2000: Employee of marchFIRST, Florham Park, NJ
Title(s): Manager, Team Lead
Projects:
November
1999 – November 2000: Luxlook.com (Retail Website)
§ Site Producer for Luxlook.com’s
B2C U.S. & International websites. This role reported directly to the
Executive Producer at Luxlook.com and successfully created and implemented an
enriched online Customer experience. This role was essentially Project
Management, with a focus on User Interface and site design requirements.
§ Acted as liaison between several
teams, including: creative, editorial, production & development.
§ Facilitated design meetings
attended by Editorial & Creative teams, and ensured that the resultant
designs could be implemented.
§ Coordinated activities between
teams in Milan , Italy New York , NY Jacksonville
§ Managed a 12-person JavaScript/HTML
team and was responsible for production deliverables to the development team
using InterWorld’s Commerce Exchange Server.
June 1999 –
November 1999: Nabisco USA
§ Facilitated JAD sessions for
Business Requirements and created Use cases with representatives from 2
different consulting companies, as well as Nabisco’s IT & Sales personnel.
§ Was involved in the technical
design, as well as proof-of-concept activities, using Visual Basic, SQL Server
& MSDE.
April 1999 –
June 1999: Tetley USA
§ Technical Team Leader for the
development of an invoice viewer system. Tetley wanted to deploy a
browser-based system to allow employees and vendors/partners to access
invoices.
§ Was responsible for technical
design, using a combination of Microsoft Site Server3, and custom ASPs with
Oracle8 and Oracle Reports.
August 1998 -
April 1999: JonesNY
§ Was responsible for the design
and development of a web-based application that allows agents in several
countries to acknowledge the receipt of design packages, and specify when the
pre-production garments will be shipped back to JonesNY.
§ Developed the system using ASP,
accessing data in both Oracle 7.3 and an IBM AS/400
Feb
1994 – August 1998: Employee of Noblestar Systems, Parsippany , NJ
Title(s): Team Lead, Developer
Projects:
·
Apr 1998 – August 1998:
Constitution Reinsurance Corporation
·
Feb 1998 – Apr 1998: National
Exchange Carrier Organization
·
Nov 1997 – Feb 1998: Weiss,
Peck & Greer
·
May 1996 – Nov 1997: Union Camp
·
Feb 1994 – May 1996:
M&M/Mars, Inc
Nov
1992 – Feb 1994: Employee of Intec Overseas Software Ltd., NY , NY
Title:
Developer
·
Nov 1992 – Feb 1994: Pepsi-Cola
International.
Development
Tools/Technologies:
·
ASP, JSP/Servlets,
HTML/DHTML/CSS, JavasScript/VBScript, Visual Basic, MTS/DCOM, PowerBuilder, ERWin,
Rational Rose, Kana Service, XML/XSS
·
SQL 2005 Reporting Services, MS
Sharepoint Services
Databases:
·
Oracle, SQL Server, Sybase 4.2,
Watcom/SQL Anywhere
Operating
Systems:
·
Windows 9x, Windows NT 3.x/4,
Windows 2000/XP/2003
Education
·
1988 – 1991: Bombay University Bombay , India
·
Diploma in Computer Management
Certifications
·
Sun Certified Java Programmer
(Java 1.1)
·
Microsoft Certified
Professional (VB6)
·
Certified PowerBuilder
Developer – Professional (PB5)
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