Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
University of Maryland George Washington University
Ace Info Solutions, Inc. 12/06 – 9/08 Project ManagerWashington , D.C.
Ogden Government Services 6/89-1/95:
Program Manager
(1/91-1/95) Oak Ridge
Deputy Program Manager (6/89-1/91)
Download Resume Format
JUSTIN L. AIKEN, PMP
4556 Cap Stine Road
Frederick, MD 21185
702-442-5865
Current
Title: Program
Manager
Clearance: Held DOE “Q”
(Inactive),
Education:
Virginia
Polytechnic Institute Bachelors Degree: Mathematics
ITIL
v3 Introduction Computer Sciences Corporation 2010
NIST
Risk Management Framework NIST 2010
PMI
PMP Certification PMI July 2005- renewed July 2009
PMI
PMP Re-certification Training PM Educate 2009
Apollo
ITIL Process Simulation ITSM 2006
ITIL
Foundations Certification DOE Provided 2005
Earned
Value Management Training DOT provided 2004
ISO
9000 Training Catapult Technology 2003
Cyber
Security Training MIS Training Institute 1999-2002
ITIPS
(now called CIPC) Training DOE Provided 2001
CMM
Training DOE Provided 1999
Professional Highlights:
Twenty-five years
experience in Information Technology (IT) service planning and management; quality
assurance; process improvement; software development; cyber security
management; implementing innovative solutions, ITIL processes and best
practices that align IT with government, business and administrative requirements. Provided Program and Project Management to
business and Government and consistently and effectively provided strategic
planning services to federal and corporate officials. Earned certification as
Project Management Professional (PMP). Supported the U.S. Department of Energy (DOE) Oak Ridge ,
TN Operations Office; U.S. National Nuclear Security Administration (NNSA)
Las Vegas , NV Operations Office and the NNSA Office
of Civilian Radioactive Waste Management (OCRWM) in Las
Vegas and Washington ,
DC
Managed the U.S. Department of Transportation (DOT) Federal
Aviation Administration (FAA) Office of Airports (ARP) IT services contract
supporting 28 task orders involving FAA Headquarters and 10 Regional Offices.
The contract included Enterprise IT services (network and server management,
desktop management, Help Desk support, web-based software development, Geographic
Information Systems and cyber security). The work involved interfacing with a
significant number of remote staff, contractors and FAA employees in FAA
regions around the country. Provided direct support to the ARP Chief
Information Office (CIO) and the ARP Information System Security Manager
(ISSM). Supported the Office of
Commercial Space Transportation (AST) in managing the remediation of formal
findings resulting from security assessments.
Managed
a $10M performance-based Software Integration Services (SIS) task order for the
U.S.
Managed
a $46 million IT services performance-based contract with 52 people for the DOE
OCRWM program. The work
involved multiple projects spanning multiple locations. The contract included
Software Engineering Institute (SEI) Capability Maturity Model Integration
(CMMI) Level 2 software engineering, and support and planning for Level 3; wide
area network (WAN)/local area network (LAN) design, operation and maintenance;
telecommunications management and support; server farm consolidation, operation
and maintenance; enterprise cyber security support; user support, including
Service Desk operations and Desktop management; Materials Management, including
procurement and asset management; and user training. Assisted OCRWM Program Manager in generating ITIL-based service strategy,
managing service design and service transition to operations. Approximately
20 projects were active at any one time. Responsibilities included management,
planning and operations of three government facilities, one in Las
Vegas , NV , and two in Washington , DC
Managed
a $35 million IT contract with 60 people for the DOT Headquarters Office of
the Chief Information Officer (OCIO). Provided day-to-day IT operations
supporting users nation-wide. Two major projects were providing support to the
DOT CIO in the planning and implementation of a consolidated enterprise
architecture for all operational administrations within DOT and implementing a
continuous improvement program based on ISO 9001 standards and ITIL best
practices. The contract included WAN/LAN design, operations and maintenance,
server farm consolidation, telecommunications management and support;
application development and maintenance (including web and database
development), user support (including Help Desk operations and user training)
and DOT asset management. Managed the 24/7 operation of the Enterprise Network Operations Center (ENOC) and Transportation
Cyber Incident Reporting Center (TCIRC) providing cyber security and emergency
support for the entire DOT enterprise; the contract included a task order for
business operations support to the OCIO. Participated in the Capital Planning
and Investment and Control (CPIC) process, assisting in the preparation of the Office
of Management and Budget (OMB) Exhibit 300 document. Developed project plan for
implementing Microsoft Operations Framework (MOF), a version of ITIL.
Managed
a $30 million Federal Information Systems contract and a staff of 52 people for
the NNSA Nevada Operations Office, providing direct support to the
NNSA/NV CIO in IT project planning, analysis, review, and implementation; IT
Strategic and Tactical Planning; developing and maintaining the IT and
Enterprise Architecture; managing the IT Initiative Portfolio; implementing
enterprise cyber security; and IT Capital and Financial Planning. Assisted CIO in
generating ITIL-based service strategy, managing design of services and transitioning
design into operations. As contract Cyber Security Manager, supported NNSA
enterprise and local security managers, participating in review and
implementation of new NNSA cyber security policies and procedures. Led staff in
a process improvement program to achieve CMMI Level 3 and provided leadership
and oversight for the Nevada Enterprise Architecture Planning (EAP) project. Managed
the planning, analysis, and implementation of a successful Records
Management/Document Control system pilot and was responsible for NNSA property
management and software licenses. Was a major participant in the proposal for
the re-compete of the contract and made the required 90-minute oral
presentation to the NNSA source selection board. Wrote the Project Management Plan
for implementing CPIC within the NNSA headquarters IT enterprise.
Worked as scientific software engineer
at the Naval Research Laboratory, and
was elevated to GS-14 Branch Chief
in the Research Computation Division. Received numerous awards and outstanding
performance evaluations. As advisor to the Special Assistant, Office of Naval
Research, recommended approval/disapproval of information system acquisitions
at the lab. Acquired funding, designed and implemented the first NRL computer
network using Ethernet technology.
As Mid-Atlantic Regional Management
Information Systems Director at Digital
Equipment Corporation, was
responsible for enterprise architecture and office automation for a six-state
region. At Ogden Government
Services and was elevated to Program Manager at the Oak Ridge, TN,
facility, supporting DOE and Lockheed Martin. At Ogden
Professional
Experience:
Independent
Consultant 3/11 - Present
PSI International, Fairfax , VA
Nationwide IT Services (NIS),
Alexandria, VA 7/11 – Present: Serve as program management subject matter expert, solutions architect
and proposal writer for FAA and other civilian agency contract bids.
PRO-Sphere Tek, Reston , VA
ReliaTrust
Technologies, Sterling , VA
B3 Solutions, Alexandria , VA
B3
Solutions 9/10 – 3/11 Program Manager Alexandria
Supported
the 90-day U.S. Department of Homeland Security (DHS) Transportation Security
Administration (TSA) Information Technology Infrastructure Program transition
from the incumbent vendor to Computer Sciences Corporation. As the Business
Process Manager, was responsible for the business process baseline and used the
MS SharePoint Virtual Project Management Office web site to track and maintain
process documentation during transition.
Received ITIL v3 and IT security training as part of the transition
process and assisted field personnel in the implementation of ITIL processes. Served
as a Solutions Architect, IT Technical, and Project Management Subject Matter
Expert for Federal government proposals and supported the company’s efforts to
achieve SEI CMMI Level 3 appraisal. Conducted Quality Assurance and Federal
Information Security Management Act / National Institute of Standards and
Technology (NIST) compliance reviews for Certification and
Accreditation contract deliverables. Provide continuing support as a
consultant.
Digicon Corporation 2/09 – 9/10 Program Manager Herndon ,
VA
Managed a
comprehensive IT support program for FAA ARP and various cyber security tasks
for FAA AST. As ARP Program Manager, prepared Project Management Plans, project
schedules, corrective action plans and status reports for ARP and corporate
management. Tracked all work, using the corporate Project Management System, and
reviewed invoices for completeness and correctness to ensure timely ARP approval
and payment. Managed the allocation of resources to assigned task orders and
tracked and reported progress. Wrote the overarching ARP Security Program Plan,
working closely with the ARP ISSM. Wrote the AST LAN Policy and Procedures
Manual based on NIST and other government standards, regulations and guidelines.
Directly supported the AST CIO in remediating and closing security assessment
findings in a timely manner. Supported the on-site project manager with
managing contract tasks and regularly interfaced with the CIO and the on-site
project team. Provided direct support for remediation of security findings for
ARP and AST systems, improving their cyber security programs. Participated in
the 2010 Certification and Accreditation of new web-based systems. Provided
quality assurance and project management consulting services on industry best
practices, and was the corporate resource for ITIL, Project Management
Institute (PMI), and CMMI standards and processes. Served as a Subject Matter
Expert and Solutions Architect on several major proposals. Was responsible for customer satisfaction,
staff performance and deliverable quality, overseeing all task orders under
contract, managing all subcontracts and consultants and meeting corporate and
client financial goals while ensuring that deliverables were on schedule,
within budget, and met or exceeded customer expectations.
Ace Info Solutions, Inc. 12/06 – 9/08 Project Manager
At ATF, managed a
complex integration task order that expanded into new work. Acquired new task
orders in Data Quality using the IBM WebSphere suite of tools modified to work
in a UNIX/Oracle environment, and in Crime Gun Modernization (CGM) integration
and testing. As an innovator, established a robust quality management and continuous
process improvement program and was a key member of the ATF Integrated Process
Management Team (IPMT), assisting ATF in improving overall life cycle process
management. As a key member of the CGM Integrated Process Team (IPT), reviewed
requirements and oversaw the integration and testing of multiple systems under
development. Responsible for the day-to-day operation of the integration and
test organization as well as a number of special projects, and introduced test
automation using existing tools into ATF,
avoiding major costs. Created the position of Quality Manager and developed
quality control processes that included routine audits to ensure that the staff
was following workflow processes. Responsible
for multiple task orders, quality management, customer satisfaction; staff performance,
including multiple teaming subcontractors; and overseeing multiple projects. Ensured
that responses to incident and service management using BMC Remedy were timely
and effective. Maintained the master schedule of all assigned work. The
environment included Serena Dimensions for change management, HP Test Director
for test management and defect tracking, HP LoadRunner for application
performance analysis, and QuickTestPro (QTP) for test automation. Web
Applications were developed using Java (J2EE) and Oracle; the client server
applications used PowerBuilder and Oracle There were separate contractors for
Analysis, Development, Seat Management and Independent Validation and
Verification (IV&V). The task order required significant interaction,
cooperation and coordination with multiple contractors as well as ATF’s Product
Assurance organization. Wrote the Integrated Team Communications Plan, the
Quality Management Plan, and the Project Management Plan and oversaw
preparation of the Master Test Plan. Established the quality assurance (QA)
program that included policies, procedures and routine process audits. Achieved
the maximum incentive award for every quarter measured against strict
performance metrics.
Catapult
Technology 5/03 – 11/06 Project Manager Las
Vegas , NV & Washington , D.C.
6/06 –
11/06 USDA, Washington , DC
Managed a major project at the U.S Department of Agriculture Foreign
Agriculture Service (FAS) with 15 people from other contractors to implement
new enterprise infrastructure (network, servers, desktops and operating system)
while converting email from Lotus Notes/Domino to Microsoft Outlook/Exchange at
approximately 90 overseas sites. Implemented project management best practices
and managed the planning phase to a successful conclusion to salvage the
floundering project. Reporting directly to the FAS Deputy Chief Information
Officer, prepared the Project Management and Communications Plans and managed
the development the training materials, implemented a test bed and staging area
for testing and oversaw the testing of critical applications, hardware
configurations and the deployed desktop image. Conducted regular quality
reviews of all work and reported results to the Deputy CIO and the project
team. Used Microsoft Project Professional to manage the complex schedule for
overseas and headquarters deployment, and MS SharePoint to manage project
deliverables (project plans, test plans and results, network and system
configurations, work breakdown structure, issues lists, overseas contacts and
locations, corrective action plans, and status reports) and to allow effective
collaboration among project stakeholders. Followed PMI best practices based on
the PMBOK.
2/05
– 5/06 DOE/OCRWM, Las Vegas ,
NV & Washington ,
D.C.
At OCRWM, introduced formal project management into
an organization that operated by initiating work by email, verbally and other
informal methods. Directed and mentored a team of project managers conducting
projects in software development and enhancements, server consolidation,
telecommunications, implementing ITIL best practices, and facility upgrades. Became
certified in ITIL fundamentals and took other process-oriented training. Developed
and implemented quality monitoring and control processes and wrote the formal
Transition Plan, prepared the annual budget, developed the contract performance
metrics, established the performance improvement program, tracked contract
performance and reported results in the monthly PMR and in the Quarterly Performance
Requirements Summary. Brought together the contract elements to plan, execute
and control projects, so that the DOE customer accepted project results and
budgets were not exceeded. Led the project to achieve CMMI Level 3 using
Catapult Technology CMMI Level 3/ISO 9000-approved templates. Implemented
ITIL-based processes. The environment was EMC Documentum, eRoom, Oracle and
Lotus Notes with Cisco routers and switches and HP and Sun servers. Was a
senior member of the Change Advisory Board, an active participant in the OCRWM
Corrective Action Program (CAP), and became skilled at using the CAP automated
system. As project manager, was responsible for service quality, customer
satisfaction; staff performance, including multiple subcontractors; overseeing
all projects under contract; managing all subcontracts (SAIC and SCI
Consulting); and meeting corporate and client financial goals. Ensured that
deliverables were on schedule, within budget, and met or exceeded customer
requirements. Earned PMP certification while managing this contract.
5/03 – 2/05 DOT/OCIO, Washington
Managed a team
providing IT support for a DOT user community of 3,000. Assisted government
officials in developing scope statements, defining project objectives, and
proposing innovative methods for project planning and execution while DOT was
undergoing major organizational and infrastructure change. Implemented a performance improvement program,
participated in the CPIC process for the Enterprise Information Architecture
project, and helped prepare the OMB Exhibit 300 for the DOT IT budget. Directed
project management, application development and maintenance, operations and
management for the DOT Asynchronous Transmission Mode (ATM) network backbone, a
Gigabit LAN, over 60 servers, the enterprise Help Desk, the DOT ENOC and TCIRC,
and provided enterprise-wide telephone operators, conference call support,
desk-side telephone service, and wireless equipment service and management. Participated
in the BMC Remedy implementation for change management by proposing and
reviewing problem/change type categories, managed staff in using Remedy to
complete change-related projects, and worked closely with the Remedy consultant
to make the implementation successful. Served as a senior member of the Change
Management Board, reviewing and recommending approval/disapproval for requested
changes. Managed personnel assignments and schedules for the DOT Emergency
Response Teams providing 24/7/365 coverage in the ENOC/TCIRC. Projects included
infrastructure consolidation, implementation of Storage Area Network technology
for electronic mail and file storage and the planning and implementation of a
classified Continuity of Operations site at a remote location. Developed and
wrote the ITIL Project Management Plan based on Microsoft’s version called
Microsoft Operations Framework (MOF).
SCI Consulting, Inc. 11/95 – 2/03 Program Director Las Vegas ,
NV &
Oak Ridge , TN
11/96 – 2/03 DOE/NNSA,
Las Vegas , NV
Managed
a cost-plus Information Systems Support contract, which included transitioning
20 incumbent staff from SCI’s major subcontractor teaming partner on their
premature subcontract termination. Directed information technology planning and
implementation; IT project planning and implementation; advanced technology
evaluations and technical studies; classified and unclassified computer
security support; and software engineering services, including database
development and maintenance. Supported users in a campus environment that
included remote users at the Nevada Test Site, DOE and NNSA headquarters, the
Nellis Air Force Base Remote Sensing Laboratory in Nevada ,
and Andrews Air Force Base in Maryland
1/95-11/96
DOE/Lockheed,
Oak Ridge , TN
Managed a task order contract with
Lockheed Martin Energy Systems (LMES) in the Data Systems Research and
Development Division (DSRD) under the DOE Work for Others Program. Concurrently,
was a Senior Information Engineer and the Quality Assurance Manager on a major
software development project, the Management Control Information System (MCIS).
While working on these projects, was Oak Ridge Operations Program Manager, responsible
for customer satisfaction; business development; supervising all personnel,
including conducting performance/salary reviews; overseeing all projects under
contract.
Deputy Program Manager (6/89-1/91)
Promoted to Program Manager in 1991, managed
a task order contract with DSRD, oversaw all projects, managed multiple
contracts, met client performance requirements, and met corporate financial
goals. For Ogden
Download Resume Format
.JPG)
0 comments:
Post a Comment