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                                                              Avery Pampana, PMP
                          5845 Southwest Parkway, Austin, TX 78785 Phone: (630) 224-7937 Email: avery_1@gmail.com    


PROFESSIONAL SYNOPSIS

·     (PMI cerified PMP) Project Management consultant and an accomplished facilitator between business systems and  information technology with six years of IT project planning and implementation experience in addition to business analysis and quality analysis.
·     Experienced in managing projects and requirements from project inception through release planning.
·     Strong experience with project planning, execution, monitoring and quality control with ability to support multiple simultaneous projects.
·     Experienced in coordinating and negotiating with management, project team and customers to meet project objectives and deliverables.
·     Experienced in different phases of Software Development Life Cycle including requirements capture, analysis, design and testing of large application development projects using Agile and Waterfall models.
·     Expert in obtaining a grasp of the business process and acting as a bridge between management and technical teams.

PROFESSIONAL EXPERTISE

As Project Manager:
·     Experience with managing projects of 2 to 12 months in duration, with a budget of $50k to $500k and a team of 2 to 20 direct resources (QA, Dev, BA) and 5 to 30 indirect resources (Stakeholders, SME’s, Sponsor).
·     Experience in creating and implementing Project plans including scope analysis, budgeting, scheduling, quality and resource management.

As Business Analyst:
·     Involved in documentation of user/business and functional requirement documents. Implemented processes, procedures, guidelines and policies.
·     Experience with elicitation techniques like interviewing, questionnaires, brainstorming and focus groups.
·     Conducted feasibility, adaptability study, gap analysis and risk analysis to identify the business critical and high-risk areas.
·     Experience in conducting Joint Application Development (JAD) sessions with the stakeholders and the different teams involved in the project to baseline the requirements and design documentation.
·     Extensive knowledge of UML for modeling views in Rational Rose and Microsoft Visio. Created use case models, activity diagrams and sequence diagrams.

As QA Lead:
·     Strong experience in creating and managing comprehensive test plans and test cases and establish performance benchmarks.
·     Proficient in all forms of testing including functional, workflow integration, performance, regression and user acceptance testing and training of end users.
·     Extensively worked with Rational tools (Requisite Pro, ClearQuest and ClearCase), and Mercury Tools (Quality Center, WinRunner and QTP)
·     Worked as defect manager to maintain and track defects, generate daily reports to provide metrics and test status and help in the resolution of defects quickly.

PROFESSIONAL EXPERIENCE


US Department of Veteran Affairs, Austin, TX                                                                 Sep 2010 – Mar 2011
Project Manager
·     Provided support with creating and managing project plans and assist with coordinating project activities.
·     Coordinated requirements gathering with customers, while maintaining focus on cost effective solutions, deadlines and quality.
·     Collaborated with the QA team and supported the creation and implementation of the Quality Plan.
·     Assisted with the creation and review of Project Initiation Requests (PIR).
·     Owned the Change control process and provided assistance with tracking issues, decisions and risks and facilitated weekly meetings.
·     Prepared weekly status reports for management and escalated issues when necessary.

Bottomline Technologies, Chicago, IL                                                                                 May 2007 – Mar 2010
BA/QA Analyst

Analyzer Ad-hoc Reporting tool project
·     Prepared the project plans, scheduled activities, performed cost estimation, assigned resources to deliver the project within defined time/budget.
·     Involved in technical brainstorming sessions with the client to frame requirements based on business goals.
·     Performed resource-leveling and schedule crashing to expedite project deliverables.
·     Performed risk assessment and developed risk mitigation plans.
·     Monitored project status, provided periodic status reports and resolved project problems and issues in a timely manner as defined by standards and procedures.

Legal Exchange (LeX) project
·     Used agile iterative development methodology with test driven development technique to implement
      enhancements through multiple sprints.
·     Coordinated the activities of project team, identified appropriate resources needed, and developed schedules to ensure the timely completion of project.
·     Proactively managed changes in project scope, identified potential risks and devised contingency plans.
·     Investigated software bugs and interfaced with developers to resolve issues.
·     Conducted daily standup meetings, iteration planning, and release planning and review meetings.

SmartReports Releases
·     Solely responsible for the analysis, user design and testing of the reporting module.
·     Vastly improved reporting module by reducing ETL time and reports rendering time by almost 50%.
·     Analyzed software requirements and PRD to create functional specifications for new reports as well as     
      enhancements to existing reports for multiple clients.
·     Performed gap Analysis and conducted subject matter expert review of requirement specifications for
      migration of client-specific reports from JReports to LeX Reporting architecture.
·     Coordinated with offshore development team for timely builds and bug fixes.
·     Led the testing effort on the project and managed the resources on the offshore testing team.


Bank of America, Chicago, IL                                                                                         May 2006 – Mar 2007
Business QA Consultant

Advantage – Trading Front Office application Project
·     Facilitated Joint Application Development (JAD) sessions to identify business rules and requirements and
      documented them in a format that can be reviewed and understood by both end-users and technical team.
·     Created use case, activity and state diagrams using MS Visio according to UML methodology defining the
      data process models.
·     Identified and documented issues, risk and gaps, their descriptions, their impact and provided
      recommendations and alternatives to develop the application to meet the user requirements.
·     Created and managed the change request process and analyzed the impact of the change request on the
      application in regards to project plan, project scope and project schedule.
·     Identified and managed project dependencies and critical path.
·     Assisted the project team during user acceptance testing phase. Involved in creating the
      demonstration/presentation material and trained the users.

IRP to Advantage Migration Project
·     Presented gap analysis and recommendations for legacy IRP migration to the strategic Advantage.
·     Performed in- depth analysis of the AS-IS and TO-BE business processes and converted high-level requirements into functional specifications documents.
·     Created IRP vs. Advantage cash processing flows, process flows for different products through different systems, use cases and screen designs.
·     Worked as an interface between the users and the different teams involved in the application development for the better understanding of the user and functional requirements.
·     Assisted in data conversion analysis for migrating existing data into the application.

Back Office Projects
·     Reviewed business requirements and system specifications to formulate testing strategy and test plan.
·     Performed software integration test preparation, execution of software integration tests, defect analysis and reporting.
·     Developed the QA test plan, which included objectives, testing strategies and test cases and tested application functionality
·     Created test metrics to determine the test coverage and quantitatively analyze the effectiveness of the testing.
·     Extensively used SQL queries to perform backend testing on Oracle database.
·     Managed, evaluated, and prioritized software defects and worked closely with developers for resolution.


Kaiser Permanente, Denver, CO                                                                                           Jan 2005 – Apr 2006
Business QA Consultant

Medicare Modernization Act (MMA) project
·     Analyzed the requirements and converted them into IT specifications.
·     Prepared business process models that modeled all the activities of the business from the conceptual to the procedural level.
·     Followed the UML based methods using Rational Rose to create use cases, activity diagrams, state chart diagrams, sequence and collaboration diagrams.
·     Performed quality management to ensure proper quality processes and procedures are built into the design, development and testing phases.

High Deductible Health Plan (HDHP) project
·     Generated a master test plan, containing test requirements and test strategies, to identify and describe testing that will be implemented and executed.
·     Worked directly with developers, Project Manager and Business contacts to produce test scripts and test conditions.
·     Maintained all test cases in test plan and executed test scripts for functional, integration, system and regression testing.
·     Involved in testing connectivity, data flow, data validation, error handling, transformation of the HL7 messages between EPIC and various ancillaries via integration broker.
·     Created detailed functional test scripts in WinRunner for testing the GUI components in the front-end of the HealthConnect and HealthTrans applications.
·     Participated in regular project weekly status review and defect meetings
·     Investigated software bugs and interfaced with developers to resolve technical issues
·     Prepared weekly status reports for management reflecting progress of testing and bug fixes.

 

TECHNICAL SKILLS


Requirement Tracking
Rational Requisite Pro, Mercury’s Quality Center
Automation Testing Tools
Quick Test Professional, WinRunner
Change Management Tools
Test Director, Rational ClearQuest
Business Modeling Tools
MS Visio, MS Project
Languages
C, C++, Java 2.0, Visual Basic 6.0, SQL
Operating Systems
UNIX, MS Windows NT/98/2000/XP, DOS
RDBMS
DB2, Oracle 9i, SQL Server, MS Access
Web Technologies

L, DHTML, VB Script, JAVA Script, PERL
Office Tools
MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Project

EDUCATION

Master of Science in Electrical and Computer Engineering                                Dec 2004

University of Kentucky, Lexington, KY                                                                            

Bachelor of Technology in Electrical and Electronics Engineering                                  July 2001
JNTU, Andhra Pradesh, India     

PROFESSIONAL CERTIFICATIONS & ACADEMIC HONORS

·     PMI certified PMP (August 2011)
·     Won one of the two “Most Efficient Employee” Award for the MMA project at Kaiser Permanente.
·     Received ‘On the spot’ award for the SmartReports project at Bottomline.
·     Won medals in athletics and other field events in high school, India
·     Won ''Best Outgoing student'' award and ''Topper in Mathematics'' award in high school.
·     Volunteered for organizing school and college annual day functions from 1995 to 2000, India.
·     Volunteered in organizing various 4k and 5k Run and Marathons, Chicago.


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