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Citrus
Heights ,
CA 95001
University of Wisconsin
- Oshkosh , Oshkosh ,
WI
University of San
Francisco , San
Francisco , CA
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Sofia Johnston
309 Rosswood Drive
Home Phone: (916) 722-9876
Email address: sofia@gmail.com
SUMMARY
Software analyst with over fifteen
years experience in healthcare, telecommunications and government projects. Recognized
for being detail oriented and meeting deadlines. Major strengths include
developing test cases, requirement analysis, test plan creation, trouble-shooting and willingness to learn new
software. Proven ability to work as a team player and being adaptable to changing
business environments. Experienced in
testing client-server and three-tier software applications on Unix, Linux, and
Windows platforms. Familiar with Access,
Excel, Word, PVCS Tracker, Clarify, Rational Requisitepro, ClearCase,
ClearQuest, Teamtest, SQL, Sharepoint, GForge, RALLY bug tracking software,
TOAD, Crystal reports, Hyperion,
Selenium and basic Unix vi commands. Experienced
in functional testing, regression testing and system testing. Interested in quality
assurance/ software tester position.
PROFESSIONAL EXPERIENCE
SGS Testcom, Rancho
Cordova , CA
2007 – Present
SGS holds contracts to manage vehicle
inspection programs.
Worked on the following programs:
1)
State of California
2)
State of Massachusetts Massachusetts
3)
Virginia dept. of environmental quality -
VIRIMS project (Virginia
4)
State of New York - NYVIP (New York
Title Quality Assurance Engineer
Responsibilities – Develop and execute
test cases. Analyze data produced from the emission transactions in TOAD.
Review documentation. Assist with code deployments.
Execute scripts for performance testing,
assist with user acceptance testing, analyze reports generated in Hyperion. Validate
report results generated in an ETL environment.
Accenture, Rancho
Cordova , CA
2003- 2007
Accenture serves as a business partner
to the California Child Support Automation System (CCSAS)
Title Business Analyst
Responsibilities – Maintain
requirements in requisitepro, produced weekly metrics and status reports. Manage internal tool CSEAR. CSEAR is an
artifact repository built with a db2 backend and gui interface. Duties include
modifying forms using Visual Basic and Access, compiling code for new releases
and creating user documentation. Clearquest responsibilities include user
maintenance, back-end modifications using hooks in Perl and creating reports
using Crystal
·
Created reports in crystal which resulted in significant
time savings for monthly reports.
·
Major contributor to new record type in clearquest. New process was defined which resulted in
improved communication and faster problem resolution.
·
Provided upper management with requirement metrics for the
purpose of measuring actual progress against milestones.
Agilent Technologies (Objective System Integrators), Folsom,
CA 2000- 2002
Title Quality
Assurance Engineer
Responsibilities - Created and executed
test procedures; designed test plans; reported, managed and verified software
defects. Installed software products. Reviewed product requirements, technical
documentation and release notes for accuracy and consistency. Served as a
technical resource for internal and external users and participated in
cross-functional team meetings.
·
Designed and executed test procedures
which resulted in zero significant
software defects reported by
customers.
· Reported
software defects to development in sufficient detail resulting in defects being
fixed in a timely manner and decreasing turn-around time.
· consistently
executed test procedures for functional, integration and regression testing on UNIX
and windows platforms within time parameters determined by upper
management.
· Increased
efficiency and provided valuable feedback by reviewing software requirements
and product documentation.
· Provided
upper management and project team members with timely and detailed testing
summaries which resulted in entire team being informed of testing progress.
McKesson (subsidiary of Access
Health) Rancho Cordova , CA
1995 - 2000
Title Software
Quality Assurance Analyst
Responsibilities - created and executed
test procedures; developed use cases and test scenarios; designed test plans;
reported, managed and verified software defects. Reviewed product
requirements. Installed software
products. Served as internal technical
resource and customer liaison for assigned software products. Participated in weekly status meetings.
· Produced
outstanding post release results during a period of major corporate
reorganization, merger and downsizing which resulted in being commended for
outstanding performance by superiors.
· Developed
new quality assurance policies and procedures for the company which were used
as training guides for new team members.
· Resolved
customer problems during beta testing which led to quality software being
released.
· Implemented
process improvements through-out the testing lifecycle which decreased time
from development to market.
· Managed
software defects using PVCS Tracker software and provided statistics to upper
management which resulted in the project staying on schedule.
·
Successfully used Microsoft Project and Rational RequisitePro as tools
to perform project management functions
on healthSelect software project.
EDUCATION
1984
Bachelor of Science - Business
Administration
Bachelor of Science - Information
Systems Management
CONTINUED EDUCATION
Rational TeamTest Seminar by Rational
Software Testing in the Real and
Software Testing Tools by Software Quality Engineering
End User SQL Training Class
Access 97 Fundamentals Class
HBOC Technical Conference 2000
sponsored by McKesson/HBOC
Introduction to Projects for Team
Members
Introduction to Unix & Shell
Scripting
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