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Kylee
Clymans
Summary of Qualifications
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Kylee
Clymans
116 Lowell Lane 717-774-9876
New Cumberland,
PA 17001 kylee@clymans.net
An
accomplished IT Manager/Network Engineer with expertise in the management of
support staff, along with installation, administration, configuration, and
troubleshooting of Windows-based network environments and associated
infrastructure and client hardware and software seeks a management level
position with new challenges to further knowledge, experience and skills in the
Information Technology arena.
Summary of Qualifications
- Possess over 16 years full-time (public and private sector) and 3 years part time (academic environment) experience in various areas of network administration, design, troubleshooting and user support. More than 9 years of this experience has been in a supervisory role of teams up to seven members at various organizations.
- Proven ability to lead and motivate employees in order to maximize levels of productivity.
- Excellent communicator with experience working at numerous companies and client sites to facilitate project implementations, support and training.
- Exposed to widely diverse technical environments.
- Recognized for ability to manage multiple tasks simultaneously.
- Learns emerging technologies quickly in order to utilize the most advanced features
- Creative, analytical thinker with demonstrated ability to troubleshoot problems, determine strategies to resolve issues, and consistently implement effective solutions.
Education
BS in Psychology, Juniata College – 1995
MS in Information Systems, Shippensburg University (4.0 GPA) - 2007
Certifications
Certified Information Systems Security Specialist (CISSP)
Work
History
Pennsylvania Housing Finance Agency
Manager of Infrastructure and Support 1999-Present
Manage and support network infrastructure
and support staff for government agency providing housing for low and very low
income Pennsylvanians. Perform network infrastructure implementations, server
installation, hardware setup and testing of all systems. Fulfill role as
Enterprise Administrator for Windows Server, SQL Server and Exchange. Support
over 30 servers running various applications and more than 250 workstations in
3 sites located across the state of Pennsylvania. Manage two Level 1 Support Agents, two Level
2 Support Agents, a Senior Support Agent, a Network Administrator and an
Imaging System Developer.
·
Developed plan to migrate
servers from individual physical servers to hosted virtual servers with high
availability capabilities to reduce downtime, management costs and power usage.
- Acting as head of Data Security
Committee to define and implement Agency Security Policy to comply with
federal and state mandates such as the Gramm-Leach-Bliley Act.
- Built a vendor network that
provides multiple avenues of acquisition to ensure all purchases are completed
through the channel providing the best possible value.
- Implemented Help Desk system to
track all work requests, assets, purchases and software licenses.
- Deployed
email encryption solution to allow secure transmission of personal data both
in and out of the Agency
Computer Aid,
Inc.
Network
Engineer/Consultant 1996-1999
Provided network design, installation
and maintenance services to a variety of clients and the in-house network for a
multi-national consulting company.
Evaluated, recommended and purchased equipment for both use internally
and external clients in the manufacturing, government, and retail sectors. Managed numerous projects including NT Server
4.0 Y2K project for an international logistics company. Work on this projected
encompassed all project management, documentation, and on-site implementation
tasks in locations across the US. Fulfilled the role of Network Team Leader
with a team of consisting of 3-5 support professionals while providing service
to a portfolio of personally assigned clients.
This position included managing projects for the business unit,
assigning personnel to client projects and providing training to team members
on new technologies.
Pennsylvania Chamber of Business and Industry
Network Analyst 1996-1996
Supported and administrated a 50 user
Windows NT 3.51 network. Provided
desktop support for various software packages including MS Office, WordPerfect
and Windows 95.
Dauphin
Deposit Bank & Trust Company
Help Desk
Analyst 1995-1996
Provided OS/2 and proprietary software
support via telephone and remote access software for over 100 branch
offices. Maintained call database,
improved existing database structure and reporting functionality and created
new reports with various levels of call detail when requested.
Juniata College
Unix Systems Manager/Computer Lab
Assistant 1992-1995
Provided user support on numerous
applications in student Computer Labs.
Served as student manager for campus Unix system performing all user and
system support, maintenance and administration. Also assisted with management
and scheduling of 30 other Student Lab Assistants.
Technical Expertise
Operating Systems Microsoft Windows (3.x-7), Microsoft Windows
NT Server (3.51 -2008 R2), Mac OSX
Hardware Cisco Routers, Switches, and
VPN Concentrators, Printers, Compaq Proliant, Dell PowerEdge and IBM X-Series
Servers, Compaq and Dell Desktops, HP, Dell and Cybernetics Tape Libraries, Cat
5 Cabling Installation, IronKey Enterprise.
Software Microsoft Products
including Exchange, SQL Server, Windows Server and Client Operating Systems,
Citrix Metaframe Presentation Server, GFI Security Software, Cymphonix Network
Composer, IronPort Anti-Spam and Email Encryption, Commvault Simpana, GFI Vipre
AntiMalware, Websense Employee Internet Management, Bradford Networks Network
Sentry, ScriptLogic Desktop Authority, ScriptLogic Active Administrator,
ScriptLogic Enterprise Security Reporter
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