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I help maximize IT value in the insurance industry.

As an insurance IT executive, Program/Project Manager, and business leader who has re-directed and re-provisioned IT organizations, positioned global organizations for growth, and defined the roadmaps and strategic plans for IT services addressing more than two dozen IT functions, I offer a combination of business acumen and technical expertise that will prove an immediate value. With more than 20 years of leadership experience to call upon, I can:

• Facilitate business growth (17% for one specialty P&C insurer), reduce costs (49% at the life insurance subsidiary of a major P&C insurance company), and re-engineer processes for improved efficiency.
• Align IT organization and enterprise goals while ensuring that your IT group is continually working hard to generate value.
• Direct IT systems and services, technology implementations, client and vendor relationships, IT governance, and technology budgets.
• Manage large projects, bringing innovative and motivational leadership that drives positive change across the entire enterprise.

I offer expertise in the insurance arena - P&C, workers compensation, reinsurance, life, annuities, health, managed care, project management, IT management consulting, and software vendor and services management.  If this is the level of experience, leadership, and confidence you demand, then we should talk.

I look forward to the opportunity to discuss in more detail the value I have to offer.

Project manager with IT executive experience building technology infrastructure, spearheading applications development, and defining IT strategies that are directly in line with enterprise business goals.  Offer expertise directing projects, business relationships, personnel, systems, infrastructure, budgets, sourcing, financials, and IT services within high-volume, service-oriented enterprises.  More than seven years of C-level experience overseeing large-scale systems and technology development initiatives, positioning companies for immediate- and long-term growth, and building responsive, customer-focused IT organizations.  Comprehensive understanding of business and IT and how to leverage the two into tangible business value.  More than two decades of insurance industry experience.

Areas of Expertise

Project Management, IT Management, Strategic Vision and Planning, IT Governance, IT Infrastructure, Systems Development Lifecycle, IT Roadmap / Playbook, Process Re-engineering, Client Management, Business Modeling, Vendor Selection and Management, In-sourcing / Out-sourcing

Caregiver, El Dorado, AR  -  Additional information available upon request.

Professional Highlights

Agile Technologies, Atlanta, GA (2006–2008)

Consultant and Project Manager

• Defined IT strategies and tactical plans (with measurable results) aligned with a top-15 P&C insurance company’s business goals.
• Spearheaded implementation of a new, scalable mainframe computing environment fully integrated with other platforms, reducing processing times by 68% and increasing capacity by 317% for a large and growing international multi-line insurer.
• Led IT provisioning for off-shoring business processes for a major insurer, reducing divisional G&A expenses by 39%.

Harry B. Morgan & Associates, Columbia, SC (2004–2006)

Principal

• Reduced IT costs 49% at the life insurance subsidiary of a major P&C insurance company after evaluating its IT outsourcing model and recommending changes.
• Facilitated investment decisions for a consortium of potential investors by conducting a technology due diligence review of an insurance software vendor and service provider.

BlueCross BlueShield of South Carolina (BCBSSC), Columbia, SC (2002–2004)

Client Manager—Commercial Subsidiaries

• Managed IT systems and services, client relationship, and budgets for the commercial subsidiaries of a $1.2 billion health insurer. Directed IT support for HMO, TPA, P&C, Life, Medicaid administration, and medical service providers. Operated within a 1,500 person central IT organization.
• Reduced claims processing time 18% and G&A costs 4% for the P&C insurer by developing and managing the implementation of a new imaging and automated image workflow management system; claims accuracy increased to greater than 99%.

U.S. Specialty Insurance Company, Addison, TX (1998–2001)

Vice President, Information Systems

• Positioned this specialty P&C insurer for 17% annual business growth while cutting operating costs 11%; initiated, won approval for, and directed implementation of new software, infrastructure, and business process re-engineering and innovation.
• Developed and implemented an IT environment (applications, infrastructure, and organization) capable of delivering information services to a diverse and growing enterprise.
• Served as senior vice president and CIO for predecessor corporate entities (Aviation  and Marine Insurance Group and HCC Aviation Insurance Group) prior to integration into U.S. Specialty Insurance Company.

National Health Insurance Company, Grand Prairie, TX (1995–1998)

Vice President, Information Services

• Established the framework (IT infrastructure, application software, and staffing) for providing effective and cost efficient technology services; reduced annual G&A expenses 9% ($1.5+ million).

Previous Experience

Senior Manager, National Insurance Consulting Practice, Ernst & Young

Data Processing Manager, Business Information Group, Inc.

Installation Project Manager, Dytronix Corporation

Processing and Technical Services Manager, The Continuum Company

Senior Systems Analyst, Great American Reserve/JC Penney Life Insurance Company

Cost Systems Analyst, Worthen Bank & Trust Company/First Arkansas Bankstock Corp

Highlights include:

• Co-authored requirements definition for “Top 5” P&C insurer’s systems development center of excellence.
• Reduced G&A cost 27% for a multi-line carrier by repositioning its IT infrastructure and re-engineering its corporate structure.
• Directed nine enterprise software implementations and customizations for a major life and health insurance software vendor that improved services, extended business capabilities, and facilitated new product lines.
• Planned and managed two facility relocations and two additional data center moves.

Education And Certification

Bachelor of Arts in Mathematics, Hendrix College, Conway, AR

Project Management Professional (PMP)

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