- Facilitate business growth (17% for one specialty P&C insurer), reduce costs (49% at the life insurance subsidiary of a major P&C insurance
company), and re-engineer processes for
improved efficiency.
- Align IT organization and enterprise goals
while ensuring that your IT group is continually working hard to generate
value.
- Direct IT systems and services, technology
implementations, client and vendor relationships, IT governance, and technology
budgets.
- Manage large projects, bringing innovative and motivational
leadership that drives positive change across the entire enterprise.
- Defined IT strategies and tactical plans (with
measurable results) aligned with a top-15 P&C insurance company’s
business goals.
- Spearheaded implementation of a new, scalable mainframe
computing environment fully integrated with other platforms, reducing
processing times by 68% and increasing capacity by 317% for a large and
growing international multi-line insurer.
- Led IT provisioning for off-shoring business
processes for a major insurer, reducing divisional G&A expenses by 39%.
- Reduced IT costs 49% at the life insurance
subsidiary of a major P&C insurance company after evaluating its IT
outsourcing model and recommending changes.
- Facilitated investment decisions for a
consortium of potential investors by conducting a technology due diligence
review of an insurance software vendor and service provider.
- Managed IT systems and services, client
relationship, and budgets for the commercial subsidiaries of a $1.2
billion health insurer. Directed IT support for HMO, TPA, P&C, Life, Medicaid
administration, and medical service providers. Operated within a 1,500
person central IT organization.
- Reduced claims processing time 18% and G&A
costs 4% for the P&C insurer by developing and managing the
implementation of a new imaging and automated image workflow management
system; claims accuracy increased to greater than 99%.
- Positioned this specialty P&C insurer for
17% annual business growth while cutting operating costs 11%; initiated,
won approval for, and directed implementation of new software,
infrastructure, and business process re-engineering and innovation.
- Developed and implemented an IT environment
(applications, infrastructure, and organization) capable of delivering
information services to a diverse and growing enterprise.
- Served as senior vice president and CIO for
predecessor corporate entities (Aviation and Marine Insurance Group and HCC
Aviation Insurance Group) prior to integration into U.S. Specialty
Insurance Company.
- Established the framework (IT infrastructure, application software,
and staffing) for providing effective and cost efficient technology
services; reduced annual G&A expenses 9% ($1.5+ million).
- Co-authored requirements definition for “Top
5” P&C insurer’s systems development center of excellence.
- Reduced G&A cost 27% for a multi-line carrier
by repositioning its IT infrastructure and re-engineering its corporate
structure.
- Directed nine enterprise software
implementations and customizations for a major life and health insurance
software vendor that improved services, extended business capabilities,
and facilitated new product lines.
- Planned and managed two facility relocations
and two additional data center moves.
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