Good Systems Engineer Resume Format in Word Free Download -->

Good Systems Engineer Resume Format in Word Free Download

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Olivia Sanders
309 Dardanelles Drive
Lexington, KY 40001
859-312-9876
Email: olivia@yahoo.com

Key Qualifications

·         Systems Engineer with extensive experience supporting large-scale enterprise networks, corporate email systems, deployment, security, and LAN administration.

·         Extensive troubleshooting and administration of multi-site worldwide MS Exchange 5.5/2003 mail systems and Active Directory in the messaging branch of Social Security Administration.

·         Technical lead for western United States for SSA Microsoft Exchange network. Responsible for all components involved in Exchange system including servers, software, and systems communications.

·         Products installed and configured included Microsoft Exchange 2003, Microsoft Windows Server 2003/Active Directory, Blackberry Enterprise Server, VMWare, Symantec/Veritas Backup Exec 9 and 10,NetBackup, HP Proliant Servers, and CA Brightstor Arcserve..

·         Lead contact for Dell Poweredge servers and backup devices for the messaging branch of Social Security Administration. Primary interface for all server repair and troubleshooting for Dell servers running Microsoft Exchange 2003 and Microsoft Windows Server 2003.


EMPLOYMENT HISTORY:

ACS, Inc.                                                                           August 2011 to Present
  • Provided assistance to customers of ACS clients via telephone. 
  • Investigated, addressed, and resolved account issues for those customers utilizing various software tools. 

Third Day Computer Consulting             May 2009 to August 2011
  • Provided multiple technical and computer services to both individuals and businesses in Texas and Kentucky. 
  • Performed systems diagnostics as well as hardware repair. 
  • Installed and configured software and operating systems.

Volt, Inc.                                                                      August 2007 to May 2009
  • Assigned to client in server support role. Installed configured, updated and supported HP and Compaq Proliant servers in a global environment.
  • Assisted with migration of over 1500 users from Microsoft Exchange 5.5 to Microsoft Exchange 2003 and 2007.
  • Performed duties related to backup of corporate data to data libraries using CA Brightstor Arcserve software on global servers.
  • Setup and configured corporate print server using Windows Server 2003.
  • Setup and configured multiple application servers using Windows 2003 and 2008, as well as Microsoft Exchange Servers.
  • Setup, configured, and supported multiple Exchange 5.5, Exchange 2003 and Exchange 2007 servers including migration of accounts from older Exchange 5.5 to Exchange 2003 and 2007.
  • Performed 3rd level support for multiple platforms and applications as part of a high-level support team.

Interstructure, Plano, TX                                              December 2006 to August 2007

  • Consulted with various clients and industries on IT needs providing services and resources for those companies and professional offices. Performed system analysis and provided clients with technical systems reviews and proposals.
  • Installed and configured inter-organizational calendar sharing between separate Exchange organizations.
  • Performed Exchange troubleshooting procedures on Exchange 2003 systems.
  • Analyzed and upgraded Active Directory site connections to optimize inter-site data replication.

RS Information Systems, Baltimore MD                       October 2003 to December 2006

Senior Lan/Wan Engineer

  • Member of Design/Configuration team for electronic messaging systems at National Computer Center for Social Security Administration (SSA).  Responsible for over 100,000 users.
  • Managed, upgraded, and maintained over 150 Microsoft Exchange 5.5/2003 servers on Dell Poweredge platform for Social Security Administration worldwide MS Exchange system.
  • Installed and configured new Exchange 2003 servers in multiple SSA locations. Traveled to large sites for installation of new 2003 servers and user mailbox migrations.
  • Person primarily responsible for hardware preparation and diagnostics for server deployments.
·         Analyzed and resolved issues of the Social Security Administration’s worldwide MS Exchange 5.5/2003 mail system.
·         As part of the Design and Configuration team coordinated and implemented Social Security Administration’s Exchange 5.5 to Exchange 2003 migration including lab testing, server image development, documentation and deployment.
·         Developed Active Directory Connector server installation documentation in addition to server documentation for Exchange 2003 servers.
·         Lead contact in Social Security Administration messaging branch for San Francisco and Seattle regions including Los Angeles and Salinas CA Teleservice centers, San Francisco Regional Operations Command Center, and multiple state Disability office Microsoft Exchange servers managed by Social Security.
  • Primary contact for Dell equipment service, repair, and troubleshooting for Exchange servers in Social Security Administration. Also did extensive communication and technical interfacing with other vendors including Microsoft Premier Support.
·         Traveled extensively throughout the United States installing, configuring, and upgrading Exchange 2003 servers for Social Security Administration.
·         As part of the Design & Configuration team, worked with migration of user accounts from NT domains to Active Directory.  Tools utilized included ADMT v2.0.

 

Veridian Corporation, Charleston SC/Baltimore MD      May 1999 to Oct 2003

Senior Lan/Wan Engineer

  • Managed Microsoft Exchange messaging and NT 4.0 network for U.S. Navy command.
·         Setup, configured, maintained  HP and Dell servers for Microsoft Exchange 5.5 and NT 4.0.
·         Co-Lead admin/engineer for Navy Exchange 5.5 org covering multiple states and Europe.
·         Performed system analysis, configuration, and system design for expansion of Exchange organization.
·         ISSO for NT and Exchange.  Performed cleanup of classified message leaks.
·         Performed Exchange system redesign for realignment of Exchange functions onto new servers.
·         Established and developed command policies and procedures for email system.

Renaissance Worldwide, Richmond VA      September 1998 to May 1999

Network Consultant/Analyst


  • Setup, configuration and maintenance of NT 4.0 and Netware servers, hardware and software.
  • Setup and admin of RAS dialup server.
  • Performed backups using Arcserve software. Installed and updated antivirus software for file and email.

GE Capital Consulting, Richmond VA      August 1997 to September 1998

Network Consultant/Analyst


  • Provided specifications, built, and maintained Compaq servers for GE Financial Assurance Corporate Headquarters
  • Installed and supported NT 4.0 and Novell Netware 3.x/4.x on 70 HP and Compaq servers.
  • Setup and administered 3Com Total Control RAS Hub and Edgeserver
  • Performed NT 4.0 backups using Backup Exec 7.x; DHCP and WINS administration.
·         Team leader for outside consultants in Systems Support group.
·         Exchange admin for 1500+ users at Life of Virginia and GE Financial Assurance Corporate HQ.

First USA Paymentech/DMGT Corp, Nashua/Salem NH      September 1992 to August 1997

LAN Administrator


  • Managed, monitored, maintained and upgraded Novell 3.x/4.x and NT 4.0 networks, servers, infrastructure.
  • Performed Help Desk functions for all users.  Trained users on applications.
  • Administered Microsoft Mail and Exchange networks for New Hampshire offices.
  • Took DMGT Novell network from approximately 20 PC's in 1992 to 100 in 1995 before merging into 250-user network in 1996.  Upgraded Novell server from 386 to Pentium Compaq Proliant with RAID array.
  • Configured and managed Shiva Remote and RAS dialups.
  • During First USA/DMGT merger worked with corporate office in Dallas to integrate local offices into WAN and global email network. Did all hardware/software setups, user accounts, and software installations on servers.  Setup Novell 4.1 network for second company that was being merged with DMGT.
·         In spring 1996, continued Novell network expansion in new building and moved over 250 users into new facility and setup all Ethernet hubs, switches, and routers for new building.
·         Initiated migration of workstations from Microsoft Mail to Exchange client software.
·         Merged Novell servers and users into corporate WAN in 1996.

EDUCATION:
Bachelor of Arts in Mass Communications, Eastern Ky. University 1977.

CERTIFICATIONS/CLEARANCES:

August 2002                  MICROSOFT     MCSE Windows 2000
August 2002                  MICROSOFT     MCSA Windows 2000 Messaging
August 2002                  MICROSOFT     MCP Exchange 2000                                         
July 2002                      MICROSOFT     MCP Exchange 5.5
March 2002                   Dept Defense     SECRET Clearance


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