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Fresher Administrative Assistant Resume Format in Word Free Download

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JASMINE  OCASIO

(561) 200-1230 • (856) 982-3210
jasmine@aol.com

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CONFIDENTIAL
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SUMMARY

· Associate in Applied Science Degree in Computer Information System
· Over 20 years of IT experience
· 15 years of programming and development
· Very comfortable with SQL, Classes, OOP programming, data administration
· Extensive background of Microsoft Office Programs (Word, Excel, Outlook, Powerpoint)
· Extensive background in Manufacturing, Financial, Customer Service and Sales/Order Processing applications.
· Strong skills in communications, analytical background, typing skills and attention to detail
· Effectively relates with all levels of personnel using exceptional interface, presentation and communications skills

EXPERIENCE

2010 - Current, AUGUST FOODS, INC.  (Downingtown, PA):
Administrative Assistant:  Coordinate various office support services, including purchasing and facilities management, requiring strong communication skills and some accounting knowledge. Responsible for the logistical processing of customer orders, includes coordination with vendors, customer service representatives, billing representatives, warehouse and shippers. Coordinate shipment of requested items, goods or merchandise.  Computer proficiency in Microsoft Office including Excel, Word, Outlook, etc… Designed, developed, implemented and maintained (utilizing Microsoft Visual Foxpro 6.0, Object-Oriented Programming) a network program/system to track and maintain purchase orders, client information, inventory, BOM, etc...  Answer incoming calls, greet and direct all visitors, including vendors, clients, job candidates and customers. Ensure completion of paperwork, sign-in and security procedures.  Handle special administrative projects, as well as overflow work from department and executive assistants.  I manage Accounts Payable utilizing Quick Books.

1993 - Current, INDEPENDENT COMPUTER CONSULTANT: 
Responsible for various projects related to system software development including debugging and implementing on network format.  Created and designed advertisements for ad agencies using desktop publishing.  Completed short-term contracts for commercial and residential on-site applications and hardware/software installation.  Business relations with various recruiters for contract jobs in software development and support.

2008 - 2009, LIGHTING SOURCE GROUP (Wellington, FL):
QUOTATIONS/OFFICE MANAGER: Provided customer service to clients and managed administrative functions.  Processed orders, invoices, purchases and correspondence.  Successfully designed, developed, implemented and maintained (utilizing Microsoft Visual Foxpro 6.0, Object-Oriented Programming) a network program/system to track and maintain orders, invoices, purchases, returns, client information, sales analysis, and commissions.  Maintained and reported on commissions, sales analysis, accounts payable/receivable, and Age Reports. Strong liaison between client service, manufacturers, and sales.  Created and developed reports to maintain sales analysis, commissions, follow-up clients, etc...

2004 - 2008, BELLCO GLASS, INC. (Vineland, NJ) : 
INTERNATIONAL SALES/CSR:  Assisting the Director of Marketing in developing and maintaining International Sales.  Successfully designed, developed, implemented and maintained (utilizing Microsoft Visual Foxpro 6.0, Object-Oriented Programming) an International Program to facilitate data entry, email capabilities, quotes, freight forwarding logistics, shipments (domestic & foreign-Knowledge of export documentation), stats, scheduling of open orders and multiple specialized reports/letters/forms for the International Sales Office.  Strong liason between Manufacturing, International Distributors, and Freight Forwarding companies. 

2003 - 2004, CUMBERLAND COUNTY COLLEGE (Vineland, NJ) : 
TECHNICAL ASSISTANT II/PROGRAMMER/ANALYST:  Assisted the Director of Planning and Research in developing and maintaining institutional research of Microsoft Visual FoxPro databases to support the college's planning and institutional research agenda.  Developed queries and modified Visual FoxPro programs for the operation of research.  Developed, reports and documentation for student demographics.  Involved with the college staff in Enrollment Services, Planning and Research, and Computer Center to document, evaluate and modify databases and reports as required. 

4/2002-8/2002, TCIM (Wilmington, DE) :
VISUAL FOXPRO PROGRAMMER
Duties included, assessing software needs, Visual FoxPro applications design, reviewing and manipulating data, creating reports, debugging and testing Visual FoxPro applications, maintaining, modifying, and installing new programs using Visual FoxPro 6.0, SQL, scripting, and stored procedures. 

1998 - 2002, PUBLISHERS INFORMATION CENTER (Bellmawr, NJ) : 
PROGRAMMER
Involved in day-to-day processing and Visual FoxPro programming services.  Participated in the exclusive company software development, installation, and testing, creating reports, forms, and programs as required.  Also, administered user/technical/programming maintenance support for hardware and software.    Liason between contractors and city officials concerning permits required for the signage installation.

1996 - 1998, PHILADELPHIA SIGN COMPANY (Palmyra, NJ) : 
PROJECT MANAGER
Processed and organized signage installation at multiple locations for multiple clients thoughout the USA.  Managed product from purchase order to servicing, excellent communication skills and detail oriented.  I evaluated blue prints, negotiated and expedited contracts between the client, company, and subcontractor installers.

1979 - 1993, LUCAS DURALITH CORPORATION (Millville, NJ) : 
SYSTEMS ENGINEER; COMPUTER PROGRAMMER (1991 - 1993)
Participated in task forces, which involved systems changes and support for critical manufacturing departments and implementation. Created, designed and maintained database applications for various department.  Trained departments heads on software applications.  User and technical support for purchased hardware.  Responsible for installation and setup of IBM microcomputers/printers and other peripherals..
DATA ANALYST; COMPUTER PROGRAMMER; PC/SOFTWARE TECH. (1990 - 1991) 
Participated in and supported a task force, in all departments, as outlined in the company's strategic plan.  Involved in extraction, collection, and evaluation data as required for systems redesign.  Participated in designing and conducting experiments in resolving chronic quality production problems. 
CUSTOMER SERVICE/INSIDE SALES REPRESENTATIVE (1988 - 1990) 
Maintained continuous liaison between the customer and the plant regarding customer requirements, scheduling, and delivery of existing orders, and manufacturing capability for new orders.  Expedited current open customer orders and aggressively followed up on any past due orders.  Coordinated repair and return priorities where appropriate.  Provided support for our Sales and Manufacturing Management Teams, technical assistance customer requirements. 
QUALITY ASSURANCE ADMINISTRATOR/PRODUCTION CONTROL (1979 - 1988) 
Obtain knowledge of products and general manufacturing processes.  Ability to read blue prints and schematics.  Evaluated the quality of incoming raw material from suppliers for production.  Participated in and supported the design and implementation of Customer Returns Procedure/Policy.  Compiled and implemented a Quality Assurance Material Manual for QA and Research & Development Departments. Strong liason between Sales/Customer Service/Manufacturing.  Performed laboratory procedures required materials for production.  Responsible for data collection, and evaluation  for Manufacturing Total Quality Systems.

OTHER EXPERIENCE

HARDWARE EXPERIENCE
PC setup, configuration and support (maintenance) including dos/windows platform. Ability to install Novell, Lantastic network systems, modems, scanners, and other peripherals.
SOFTWARE EXPERIENCE
Programming languages:  Visual FoxPro (Versions 3.0, 5.0, 6.0, 7.0), Cobol, RPG, C++, Advanced in MS-DOS language(Batch file programming), Unix
Network/Software:  Novell, Windows 95/98/NT/2000/XP Operating System, Microsoft Professional Office 2000 (Outlook, Word, Excel, PowerPoint, Access), SPSS, WordPerfect, Photoshop, Quicken, PageMaker, BBX programming, Norton PC Anywhere, Carbon Copy, America On Line, Harvard Graphics, Lotus 1-2-3
Utility Programs:  Norton Utilities, PC Tools, WinZip, Dial Networking, etc...
Network:  Novell, Unix, Lantastic, Windows NT/2000

EDUCATION/TRAINING

Cumberland County College,  Associate in Applied Science in Computer Information System Degree:  (05/2003)
Novell CNE certification  (02/1998)
Vineland High School  (06/1979)

Seminars:
How To Work With Customer, Quality Control Seminar, SPC for Short Production, The Improvement Process, Why Most Quality  Programs Fail, Powerful Business Writing Skills, How To Build And Improve Customer Service, The Shainin Techniques "How To Solve Really Tough Quality Problems, FoxPro Development Program, Manufacturing Systems Engineering Foundation Course,
Various computer Seminars

OUTSIDE ACTIVITIES

Independent Recording Engineer/Musician. 
Member of the South Jersey Wheelmen Association.  (1991-1993)
Member of the Hispanic Pro-Education Department.  (1998-2003)
Owned and opereated a 5 Unit apartment home.  (1981-1998)

FOREIGN LANGUAGES, READ AND SPOKEN:  Spanish

WPM:  65

Salary:  OPEN


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