Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Profile & 17 Years Work Experience for Software Engineering Project Manager in Word / Doc / Pdf Free Download
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Alexa M. Leach, PMP
|
3 Gardenview Place ♦ Durham,
NC 27145 ♦ Tel: (919) 218-2210 ♦ Email: alexa@utopiandzines.com
Leadership
/ Strategic Analysis & Planning / Resource Management
Solutions-focused,
results-oriented professional with extensive experience leading large-scale
multi-million dollar initiatives to streamline organizational processes and
operations, generating significant value to bottom lines. Excels at acting as a
liaison between business need and IT solutions.
Exceptional at analyzing quantitative and
qualitative data, transforming strategies into tactical plans to achieve
aggressive business goals. Proven
ability to create and lead cross-functional teams to successfully deliver
cutting edge business solutions and processes based off of data-driven
decisions to meet organizational needs. Particularly effective at directing the
evolution of business solutions from conception through execution, constantly
managing the needs of the customer, and the team, while striving towards the long-term
strategic goals. Outstanding
communication skills; interfacing effectively across organizations with
executives, peers, staff and vendors both within the business and within IT.
Core
Leadership Competencies / Technology Proficiencies
·
Team Performance & Leadership
|
·
Vendor Management
|
·
Project Lifecycle Management
|
·
Strategic Planning
|
·
Product Development
|
·
Costs
& Budget Management
|
·
Business Analysis
|
·
Software
Development Lifecycle
|
·
Process Improvement
|
MS Office Suite, MS Project, MS Visio, Windows, VersionOne,
RDBMS, SQL, HTML, Javascript, Crystal Reports
Professional Experience |
Pharmaceutical Product Development, Inc. (PPD, Inc.)
IT
- Senior Project Manager,
Morrisville, NC (01/11 – Current)
Global contract research organization
providing drug discovery, development and consulting services.
Presented
thought leadership and consulting services to the CIO regarding overall
strategic direction which; praised and used as a basis for effectuating
significant change within the organization.
Consistently providing process improvement and thought leadership. Led an enterprise team consisting of both
business and technical resources to develop and implement an infrastructure for
identity access and management.
Strategically designed a global process for provisioning and access to
be utilized across the enterprise of 11,000 clinical employees. Developed a roadmap for the implementation of
the process including technological recommendations, infrastructure and
application implementations, change management and training approaches. Developed and managed the schedule, budget,
and resource plan for the first project release.
Selected Highlights
·
Implemented a
standard for vendor selection and engagement throughout the enterprise
including the RFI/RFP process, vendor scoring and selection by evaluating
attributes both quantitatively and qualitatively, as well as negotiation
tactics. Provided mentorship to
directors and project managers on vendor management.
·
Presented new
thought leadership to the CIO regarding business strategy which was approved
and implemented across the entire organization.
·
Directly managed
contracted resources.
·
Quickly learned and
applied the appropriate people, business process and technology required to
create a roadmap and project plan for an initial release of a global identity management
process and solution.
·
Regarded by
executive management as “one who has hit the ground sprinting, not running.”
·
Successfully led
parallel efforts of discovery, requirements elicitation, and program/project
planning for a fast-tracked deliverable.
·
Continuously
provided input and regarded as a thought leader by providing consulting
services to the project management office (PMO) on topics related to program
management, strategic planning, project initiation / execution, matrix management
and release management.
Clarkston Consulting
Senior
Consultant, Durham, NC
(07/10 – 01/11)
Management and technology consulting
firm focusing on consumer products and life sciences.
Through
solid project management and industry best practices, lead the design and
implementation of new SOPs and standards, related to governance, reporting, code
migration, release management, product release, and testing processes including
test scenario development, test script development and implementation of
technical environments for testing purposes while using an Agile methodology
and tools.
Selected Highlights
·
Led the development
and implemented the release management process including governance and related
processes, business approval processes, code promotion, testing strategy and
approach.
·
Led a QA team to
implement project processes and to develop and execute test scenarios, scripts,
and reporting.
BlueCross BlueShield of North Carolina
Sales
Operations - Senior Project Manager / Program Manager, Durham, NC (06/05 – 02/10)
Provider of health care insurance
products and services to more than 3 million customers in North Carolina.
Led
various corporate programs and projects to support business goals ranging from
$200K up to $15M in budget. Managed eight direct reports and other project
resources to implement business and technical solutions to support business
objectives. Research, evaluate, and select vendors to support the execution of
project requirements. Prepare business
cases to identify full lifecycle costs and ROI to support strategic objectives.
Direct and coordinate project budget
activities to fund operations, maximize investments, and increase efficiency.
Channel project issues and concerns to
appropriate stakeholders for proper resolution. Proposed and
justified desired business and technical solutions based on specifications,
lifecycle costs, and evaluation of cost-benefit analyses. Provide technical
expertise in support of product development and business initiatives. Direct, provide guidance and manage direct
staff reports assigned to various projects, including day-to-day management and
conducting performance reviews.
Selected Highlights
·
Single handedly
re-negotiated a contract with a vendor for a total savings of $2.6mil over a 3
year contract period.
·
Led 90+ member enterprise-wide team as part
of an $8M multi-phase health and wellness program from vendor selection to
system implementation, completing the project within established
timelines and budgetary requirements.
·
Managed eight
direct reports plus multiple matrix resources on various project s and
initiatives; included performance management, performance reviews and conflict
resolution.
·
Developed and
implemented a paper and online tool that enabled customers to view their health
care expenditures in real time.
·
Constantly managed
multiple vendors, stakeholders, direct reports and matrix resources to ensure
successful business outcomes.
·
Developed the first
business process to support the exchange between BlueCross Blue Shield of
NC and a financial institution for
health insurers, creating a seamless customer experience while ensuring privacy
for over 10,000 customers.
·
Spearheaded a
22-member team to design and implement a web-based storefront program to enable
sales personnel to design and purchase sales and marketing collateral,
minimizing costs and increasing productivity by 50%.
·
Presented monthly
project results, briefings, and demonstrations to senior management outlining
project progress and budget performance to identify project risks and
opportunities.
·
Collaborated with
support and management groups to ensure that all required processes are put in
place and risks are mitigated to support project deliverables.
· Ensured
that software and Ecommerce solutions are designed, tested, documented,
implemented, corrected, and enhanced according to operational standards and
expected service quality.
·
Planned and
coordinated design, development, testing, and release efforts across product
marketing, engineering, quality assurance, and operational functions to support
software development initiatives.
·
Managed risks and
opportunities as well as continuous improvement within software development
projects to preserve profitability.
·
Performed strategic
/ customer / competitive analysis to identify robust business solutions to
support product strategies. Participated
in negotiation of contract terms and conditions to ensure business needs are
aligned with technical solution features and functionality.
Product
Innovation - Senior Business Analyst, Durham, NC (01/05 – 06/05)
Led
the collection, analysis, validation, and documentation of business
requirements and functional specifications for enterprise-wide projects.
Provided accurate, real-time reporting to support information requirements
throughout the business. Interpreted and
translated business needs to product development teams. Partnered with
information services to ensure technical design supported requirements.
Established common definitions and terminology.
Selected
Highlights
·
Researched,
identified, and executed improvement opportunities to streamline and enhance
functions for defining business requirements through performance measurement
and process analysis.
·
Facilitated working
meetings and JAD sessions between various business groups to develop and
implement requirements to support enterprise-wide solutions.
·
Overall responsible
for entire client initiative respective to quality and reporting of results
·
Managed QA and UAT
efforts by defining use cases, executing test plans, and tracing requirements
to ensure successful product implementation.
Sales
operations - Business Systems Analyst, Durham, NC (09/03 – 1/05)
Served as general subject matter
expert for operational system and procedural issues to support business, IS and
fulfillment operations. Planned and coordinated testing, quality management,
and fulfillment activities with business areas and IS. Developed and
implemented complex ad hoc queries for business intelligence.
Selected
Highlights
·
Defined, analyzed,
and developed solutions to production systems / procedural problems, quickly
identifying and resolving business impacts of application failures to ensure
100% system uptime.
·
Designed functional
/ technical specifications for new products in support of the fulfillment
production process, closely tracking new product
development from conception to production.
·
Instrumental in
migrating fulfillment software coding from test regions to production, ensuring
products were developed on time with minimal additional costs.
Carolina Summit Healthcare Inc.
IT
- Data Analyst / Web Designer, Raleigh, NC (04/01 – 09/03)
Firm specializing in providing health
care insurance products and services for the North Carolina market.
Developed and
maintained more than 250 client reports per month to meet the operational needs
of the business and to provide business intelligence for client expenditures.
Standardized and automated monthly business intelligence report packages,
reducing completion times by as much as 50%. Developed and implemented the
company website.
Selected Highlights
·
Collaborated with
clients on a regular basis to ensure data analysis needs were fulfilled on all
levels.
·
Maintained
interactive communication with senior management to gather requirements for new
reports, review current issues, and approve all final reports.
·
Trained employees
on how to run various reports and to fulfill distribution deadlines.
Additional
Work History
|
· Web Developer / Desktop Publisher,
Consulting, Carrboro, NC (10/00 – 04/01)
· Sales - Marketing Assistant, MJM Investigations, Inc., Raleigh, NC
(08/00 – 12/00)
Education /
Certifications
|
·
Bachelor
of Arts in Philosophy, University of North
Carolina, Charlotte, NC, 2000
Project Management Professional, Project Management Institute, 2006
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