Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Profile & 9+ Years Work Experience for A Data Entry Operator in Word / Doc / Pdf Free Download
RESUME
Name :
Sinuvasan.S
Father’s Name : Saravanan.A
Mother’s Name : Santhi.S
Address : #35 Vivekanadhar Street,
V.P.Singh Nagar, Shanmugapuram,
Puducherry-605009.
India.
Date of Birth : 24-02-1990
Marital Status : Unmarried
Mobile :
+91 8144526646, +91 9994575953
I am looking forward to an opportunity
where I can adopt my Academic Knowledge, Experience and skills by contributing
effectively to the success of the organization and also to the further
improvement of my personal skills.
Highly Initiative, Enthusiastic,
Dedicative, Sincere, Flexible, Creative and Hard Working. I can easily adapt to
situations and people.
EDUCATIONAL QUALIFICATION
|
Schooling : HSC at Ilango Adigal Govt Higher
Secondary School, Puducherry,
Graduation :
B.B.A Business Administation at Annamalai University, Chidambaram.
Typewriting knowledge :
Lower Grade (English)
Computer Knowledge :
MS Office (Ms Excel, Ms Power point, Ms Word)
Tally. (9.0), ERP
English,
Tamil and Hindi (Speak, Write & Read)
Company Name : Jiffy Info Systems, Puducherry
From : 18-03-2007
to 12-05-2017
Designation : Data
Entry Operator (Proof Reading, XML Operator, Quark,
Indesign,
Form filling )
Company Name :
Manatec Electronics Pvt.Ltd,
From : 15-06-2008 to 24-12-2008.
Designation : Stores Executive(ERP)
Company Name : S & S Power tools Pvt.Ltd,
From : 26-12-2008 to 20-3-2009.
Designation :
Stores Executive(ERP), SAP
Company Name : Mphasis an HP Company
From : March’2009 till date.
Designation : Process Analyst (QA - Qualitiy
analyst, & Quality – MIS Management Information System)
Responsibility of
Role:
v Monitor calls on
application and enter the scores along with the comments in the excel sheet and
provide feedback to agents.
v Call auditing to
our team and feedback shared.
v Report UM Wise, OM
Wise and QA wise performance
o
On
Internal Monitoring
§ Fatal Error Report
§ Daily Call audit vs
target report
§ TNI, Daily CQ and
Call audit vs target report for top management
o
On
External Monitoring
§ Fatal Error Report
§ UM Wise performance
report
§ Trend daily and
weekly
v
Waiver
audits for clients and 100% adherence in timelines and accuracy
v
Prepare
Short Call report for my manager and also audit for any non adherence
v
Up
sell audit doing for every day Top up sell agents random calls monitoring and
feedback shared by agents with UM.
v
SR
(Service Request) validation Report shared on daily basis, Top SR(Complaint),
as the same feedback shared by the agent.
Download
and report IVR NSS performance of the floor
Strengths:
A sincere worker and open to learning and feedback.
I hereby declare that all the information
provided above is true to the best of my knowledge.
Place: Puducherry
Yours Faithfully
Date: Sinuvasan.S
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