Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / CV Format with Career Objective, Job Profile & 9+ Years Work Experience for A Data Entry Operator in Word / Doc / Pdf Free Download
Company Name : Jiffy Info Systems, Puducherry
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RESUME
Name :
Sinuvasan.S
Father’s Name : Saravanan.A
Mother’s Name : Santhi.S
Address : #35 Vivekanadhar Street,
V.P.Singh Nagar, Shanmugapuram,
Puducherry-605009.
India.
Date of Birth : 24-02-1990
Marital Status : Unmarried
Mobile :
+91 8144526646, +91 9994575953
Email Id’s : Seenuvasan90@gmail.com,
OBJECTIVE
|
I am looking forward to an opportunity
where I can adopt my Academic Knowledge, Experience and skills by contributing
effectively to the success of the organization and also to the further
improvement of my personal skills.
PERSONAL
STRENGTH
|
Highly Initiative, Enthusiastic,
Dedicative, Sincere, Flexible, Creative and Hard Working. I can easily adapt to
situations and people.
EDUCATIONAL QUALIFICATION
|
Schooling : HSC at Ilango Adigal Govt Higher
Secondary School, Puducherry,
Graduation :
B.B.A Business Administation at Annamalai University, Chidambaram.
TECHINICAL QUALIFICATION
|
Typewriting knowledge :
Lower Grade (English)
Computer Knowledge :
MS Office (Ms Excel, Ms Power point, Ms Word)
Tally. (9.0), ERP
LANGUAGES KNOWN
|
English,
Tamil and Hindi (Speak, Write & Read)
WORK EXPERIENCE
|
Company Name : Jiffy Info Systems, Puducherry
From : 18-03-2007
to 12-05-2017
Designation : Data
Entry Operator (Proof Reading, XML Operator, Quark,
Indesign,
Form filling )
Company Name :
Manatec Electronics Pvt.Ltd,
From : 15-06-2008 to 24-12-2008.
Designation : Stores Executive(ERP)
Company Name : S & S Power tools Pvt.Ltd,
From : 26-12-2008 to 20-3-2009.
Designation :
Stores Executive(ERP), SAP
Company Name : Mphasis an HP Company
From : March’2009 till date.
Designation : Process Analyst (QA - Qualitiy
analyst, & Quality – MIS Management Information System)
Responsibility of
Role:
v Monitor calls on
application and enter the scores along with the comments in the excel sheet and
provide feedback to agents.
v Call auditing to
our team and feedback shared.
v Report UM Wise, OM
Wise and QA wise performance
o
On
Internal Monitoring
§ Fatal Error Report
§ Daily Call audit vs
target report
§ TNI, Daily CQ and
Call audit vs target report for top management
o
On
External Monitoring
§ Fatal Error Report
§ UM Wise performance
report
§ Trend daily and
weekly
v
Waiver
audits for clients and 100% adherence in timelines and accuracy
v
Prepare
Short Call report for my manager and also audit for any non adherence
v
Up
sell audit doing for every day Top up sell agents random calls monitoring and
feedback shared by agents with UM.
v
SR
(Service Request) validation Report shared on daily basis, Top SR(Complaint),
as the same feedback shared by the agent.
Download
and report IVR NSS performance of the floor
Strengths:
A sincere worker and open to learning and feedback.
I hereby declare that all the information
provided above is true to the best of my knowledge.
Place: Puducherry
Yours Faithfully
Date: Sinuvasan.S
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