Customer Service Representative Resume Format in New Style in Word Free Download -->

Customer Service Representative Resume Format in New Style in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Julia Ingram
309 Flint Trail Jonesboro, GA 30001
Phone - (202) 455-9876

Email - julia@yahoo.com
Skills:
The ability to type 50 wpm with expert knowledge in Microsoft Office Suites, multi line phone usage, data entry/records management, Call Center Service and Operations, and Complaint Handling/Dispute Resolution.

Experience:

Property Acquisitions                                                                               Washington, DC
Receptionist                                                                                          01/07 - 07/11

·         Coordinated with various staff for operational support activities of the unit
·         Provided administrative/secretarial support for divisions.
·         Composed and edited correspondence and memoranda from knowledge of policies; prepared transcribed, composed, typed, edited and distributed agendas and minutes of numerous meetings.
·          Scheduled and coordinated meetings, interviews, appointments, events and other similar activities for supervisors, which also included travel and lodging arrangements.


 CTI Employment Agency/Potomac Electric Power Company               New Carrolton, MD
Customer Service Representative                                                                04/04 - 11/06

·         Inbound Call Center
·         Handled customer's inquiries, complaints, billing questions, and payment extension/service request.
·         Calmed angry callers, repaired trust, located resources for problem resolution and designed best-option solutions
·          Interfaced daily with internal partners and Accounting, Field Service, New Business, Operations, and Consumer Affair divisions

Marriott International                                                                                  Bethesda, MD
Reservation Agent                                                                                        08/01 - 01/04

·         Inbound Call Center
·         Proven ability to process debit/credit card payments
  • Providing guests with the required information regarding city, hotel facilities and rental vehicles etc.
  • Implementing ways that would maximize the revenue of the company and would help overcome the problems and customers' complaints if any

Education:
      
Duval High School                                 General Studies                          Graduated -05/1998
Strayer University                                  Business Administration             Still Attending


References Available Upon Request


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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