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3024 Bradshaw Club Drive
executive
summary
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professional employment history (2002 – present)
professional employment
history (1982 – 2001)
education, professional
skills, personal
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3024 Bradshaw Club Drive
Woodstock, GA 30188 jbdeel@gmail.com
 |
“RELATIONSHIPS
into REVENUE - - PEOPLE into PROFIT”
executive
summary
Innovative and
high-potential Management Consultant and Business Development Executive recognized
for leadership and delivery of enterprise wide change management and operational
performance improvement programs. Sales
and delivery (35% sales, 65% delivery) of change management and operational
performance improvement engagements totaling over $50M in sales revenue with
benefits/results delivered to clients exceeding $165M. Unique ability to enhance relationships and
bridge gaps between the business and Information Technology/Systems (IT/IS) -
blending process innovation with behavior change management (“Closework”) for sustainable
business results. “Sensei”, thought
leader, and evangelist for change management and operational performance
improvement solutions. Passion and energy
for “getting things done” - sharing knowledge capital, coaching/teaching
others, and maturing/growing the team to deliver desired business results. Industry experience includes: Chemicals, Manufacturing, Oil & Gas, Mining
(Oil Sands), Energy Management & Efficiency, Information Technology, Supply
Chain, Logistics & Material Handling, Industrial Equipment, and
Pharmaceuticals.
professional employment history (2002 – present)
Closework
Partners (Atlanta, GA) - CEO 05/10-present
·
Currently working with non-profit and
for-profit companies - leading and advising them with their change management
and operational performance improvement programs
·
Sought after guest speaker/instructor on change management
and the impact/use of social media (LinkedIn, Twitter, Facebook) for executives
in transition
SCHNEIDER
ELECTRIC (Atlanta, GA) - Business Development Manager / Management Consultant 09/06-11/09
·
Sold
and implemented change management programs and operational performance
improvement solutions - results based via behavior change management, with
improvements focused on people, process and systems. Implemented solutions generated $30M+ in
sales revenue with $100M+ in benefits/results delivered to the clients. Targeted Fortune 100 companies: Walmart, Energizer, UPS, FedEx, Walgreens,
Target, CostCo, Procter
& Gamble, and Defense Logistics Agency
·
Developed
and implemented “Consultative Solution Selling” program (emphasis on blending
change management with technology enablement/modernization) for the US Sales
organization (Supply Chain - Logistics & Material Handling). Developed sales, marketing and delivery tools
with value propositions focused in the following areas: Behavior/Organizational Change Management, Energy Efficiency &
Management, Automation & Control Solutions, Asset Management, Security & Safety, Value Chain, Metrics & Analytics, Maintenance, and Personal
Productivity.
Walmart – global retailer with over $400B in sales,
operating over 8K stores in 15 countries with over 2M employees
Business
challenge: Walmart needed to improve operational
efficiency in existing Distribution Centers (DCs) and implement a large scale
operational transformation program in order to support future growth of Walmart
stores and supercenters
·
Negotiated
and sold operational performance improvement and change management solution
($1.4M first DC – services, software, support, people/process/systems
improvements) for one of Walmart’s top performing DCs. Led the Analysis team (10 people) on a 5-week
consulting engagement that generated a $1M+ return on investment (payback in
less than 15 months) for the solution based on a 3% increase in their key
performance indicator, CPMH (cases per man hour shipped).
·
Led the
first solution implementation team (20+ people) for Walmart’s DCs (47 total in
US) – follow-on implementations producing sales revenues of $30-$45M over 3
years with estimated savings/benefits of $25M/$65M/$105M in years 3-5.
Energizer – consumer
goods company operating globally in the broad categories of household and
personal care products
Business challenge: Energizer needed to increase production to
meet almost sold-out demand for Alkaline Battery Division (5 plants, global)
·
Sold
operational performance improvement and change management solution ($2M –
services, software, support) for Energizer’s Alkaline Battery Division. Led account development efforts across all 5
plants (Maryville, Asheboro, Singapore, Tianjin, France). Sourced additional opportunities within their
Lithium Division with upside potential of $1M+ sales revenue.
·
Led
global implementation of the solution, a Manufacturing Execution System (MES
solution) with change management workstreams (Kaizen, 5-whys), resulting in
Overall Equipment Effectiveness (OEE) increasing from 50% to 70% (decreased
machine downtime, FMEA, RCM). Increased
plant capacity generated additional $1M/year revenue across the division.
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CELERANT
CONSULTING - (Atlanta, GA) – Client Partner - Information Technology &
Management Consultant 01/02-07/06
·
Sold and
led multiple management consulting engagements (operational performance improvement
solutions with change management workstreams) generating sales in excess of
$20M, with $60M+ in benefits realized by the client.
·
Directed
Analysis/Projects for multiple clients including: Huntsman, Pioneer Chemicals, Rohm and Haas,
Firestone, Valero, National Equipment Services (NES Rentals), North American
Construction Group, Imerys, Church & Dwight, Schering-Plough, Bayer, Wyeth,
Roche, IDEXX.
·
Collaborated
with the client and analysis teams to identify areas for improvements (people,
process, systems (IT), behaviors, skills, strategy, alignment, non-value add
activity, maintenance, etc.) and developed business cases to justify/sell and
lead enterprise wide operational performance improvement and change management
programs. Leadership of Analysis teams
(6-10 people) and Project teams (12-18 people).
Huntsman – an $8B global manufacturer and marketer of
differentiated chemicals
Business challenge: Huntsman
needed to reduce multi-million dollar maintenance expenditures across 4 plants
and improve operational performance with systems supporting a balanced
scorecard approach
·
Managed
the Analysis and Project teams for operational performance improvement and
change management solution consisting of two workstreams - Plant Maintenance
Planning/Scheduling and IT (1 planning location for 4 plants). Led project implementation team for the Business
Performance Management solution (powered by Business Objects) for Asset
Management reporting and Balanced Scorecards.
Realized $7M in savings from reductions in expenditures - plant
maintenance, contractors and overtime across all 4 plants.
Firestone Polymers – a $250M subsidiary of Bridgestone
($21B), manufacturer of high performance tires
Business challenge: Firestone
needed to improve operational effectiveness in their plant and implement a
maintenance management system to move them from reactive maintenance to preventative/predictive
maintenance
·
Led
analysis and project team to implement a CMMS (Computerized Maintenance
Management System) that enabled re-engineered processes for Plant Maintenance
Planning and Scheduling and Business Performance Management capability. IT enablement and change management solution responsible
for sustainability and behavior change yielding an overall annualized profit
improvement of $8M.
National Equipment Services (NES) - leader in the $25B
equipment rental industry
Business challenge: NES needed to
eliminate redundancy/inefficiencies in their back office systems due to growth
by aggressive acquisitions
·
Reduced
administrative/operational costs across all regions, valued savings of $2M, by
leading a company-wide Back Office Consolidation team and change management
program that reorganized functions (Purchasing, Accounts Payable, Accounts
Receivable, Invoicing, Credit, Human Resources, IT, Accounting, Fixed Assets
and Month-End close) into a single shared service center.
·
Improved
rental fleet and asset performance visibility across NES, increasing company
revenues $3M+ for each 1% utilization improvement by leading company-wide change
management solution for IT system consolidation/migration project teams to
migrate all disparate systems onto a Linux platform. Developed Information Technology Steering
Committee (ITSC) using Microsoft SharePoint technology and balanced scorecards
(digital dashboards) to align/manage their IT initiatives/projects to key
business imperatives.
Pioneer Companies Inc. - a $380M manufacturer of a
variety of chemical products, now a subsidiary of Olin Corp
Business challenge: Pioneer needed
to balance major SAP upgrade with other high priority IT projects desperately
needed to improve maintenance and production in their plants
·
Designed
and implemented IT portfolio prioritization and selection process – included
training for Business Requirements Definitions development, project
ranking/scoring/benefits, and alignment of IT programs/projects to Pioneer’s
business imperatives and results.
Re-aligned IT Projects and change management solution responsible for
the sustainability of $1.5M savings annually in plant maintenance and
production.
·
Led SAP
IT enablement project to stabilize SAP environment and provided upgrade
selection process and project plans to migrate from SAP 4.6B to SAP 4.7. SAP upgrade path recommendation represented a
savings of $214,000 in hardware, software and maintenance fees from 2004-2006
and provided a more supportable and sustainable SAP environment to run their
business.
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professional employment
history (1982 – 2001)
ACCENTURE
- (Atlanta, GA) – Director, Knowledge Management Solution Center 01/98-07/01
·
Developed
and managed $12M operating budget for Accenture’s global Knowledge Management
(KM) Solution Center – led 60 employees supporting 500 KM professionals serving
Accenture's 45,000 consultants.
·
Directed
centralization of disparate KM application development teams into KM Solution
Center. Led executive team for KM
Solution Center’s Operational Effectiveness Study resulting in $4M estimated
savings within the first 3 years of opening the Center and an additional $7M
estimated savings by the end of year 5.
·
Developed
technical career models for members of newly created KM Solution Center and
used Dr. Meredith Belbin’s methodology for “Building high performance work
teams”, increasing staff morale, retention and revitalizing confidence in
career progression.
COMMERCEQUEST -
(Tampa, FL) – Director, Lotus Notes Solutions 07/96-07/97
·
Established Lotus
Notes Solutions practice (consulting services) for Start-up Company. Developed business plan; recruited staff;
targeted existing and new clients; initiated business partner program;
negotiated contract with Fortune 100 entertainment company (Disney). Generated profits within first quarter;
influenced/improved product development; product won “Best of Show” award at
Network World.
IBM
CORPORATION – (Manassas, VA) – Management Consultant, Technical Marketing
Manager, Programmer/Analyst 06/82-07/96
·
Exceeded first year
revenue target of $1M as one of the initial 200 members recruited into IBM
Global Services. Achieved 50% profit
margin on engagements with Phico Insurance Company and BlueCross BlueShield.
·
Created/Delivered
technical marketing presentations to prospective customers on office products
for IBM’s Southern Area System Center.
Sales team exceeded quota by 25% for 2 years straight, generating $36M
in sales.
education, professional
skills, personal
BS, Computer Science –
Virginia Tech - Blacksburg, VA
MIT Sloan School of Management
- “Managing IT” - Center
for Information Systems Research
Awards: Received “Operations Individual Contributor” award from Celerant
Consulting’s VP of Operations – “In recognition of outstanding individual
contribution and results for clients - based on delivering more than could
reasonably be expected of an employee and doing so in a challenging or unusual
environment”.
Specialized
Training/Conferences/Acumen: Change Management methods/tools
(Prosci, Kotter, Connor, DICE, Fisher); Lean & Six Sigma tools for
operational performance improvements (FMEA, RCM, Root Cause Analysis, RACI,
5-Whys, Kaizen, KPI trees); “Team Building Solutions” - Dr. Meredith Belbin; Myers-Briggs;
Birkman; “Principle Centered Leadership” - Stephen Covey; “Flawless Consulting”
– Peter Block; International KM Seminars - Peter Drucker
Speaking Events:
Automation and Control Universities (France End User Forum, University
of North Carolina, Duke); International
Society of Automation (ISA) Conference;
Computer Dealer’s Exhibition (COMDEX);
IBM/Lotus Customer Seminars;
Computer Services and Consulting Conference; US Knowledge Management User Groups; Youth Motivational Speaker (IBM).
Information Technology
Proficiencies: Business Intelligence; Manufacturing
Execution Systems (MES); ERP / CRM; IT Governance; Knowledge Management; Supervisory
Control and Data Access (SCADA); Microsoft Sharepoint/Office; IBM/Lotus
Personal:
Make-A-Wish Volunteer/Ambassador;
Avid Golfer; Tennis, Weight
Training; Disc Jockey; Marine Corps Marathon; Eagle Scout
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