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Business Analyst Resume ideas in Word Format Free Download

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309 Haven rd.
Ridgeville, SC 29001
Home: 843-871-9876

Email: ramy.sanchez@gmail.com
Amy Sanchez
Profile

Accomplished professional with strong deductive skills. A possessor of a strong analytical and problem solving skills set to implement proper solutions for technical issues. Trained to handle high-pressure situations. 
Skill Set
§   Microsoft Office
§   Data Analysis
§   Customer Service
§   Quality Control             
§   Document Management
§   Reverse Engineering
§   Visual Basic
§   Reporting
§   Network Installation
§   Business Analysis
§   Training
§   PBX Installation
§   Peachtree
§   Web Page Development
§   Graphics Designs
§   Quickbooks



Experience Highlights

Customer Support
§   Performed 1500 hours plus of intensive decision making in time sensitive situations
§   Performed 3000 hours plus over phone technical support
§   Increased Sales Revenue by 75%
§   Performed 1000 hours plus remote troubleshooting
§   Provided customized computer solutions to increase productivity
§   Setup contracts for routine maintenance and timely system upgrades
§   Managed customer database and asset tracking
Technical Applications
§   Installed 30 plus Home theater systems
§   Installed 20 plus CTS/PBX phone system
§   Installed 20 plus Server side network installation
§   Installed 200 plus client side workstations
§   Performed 3000 hours plus onsite technical support
§   3000 hours plus computer and network upgrade procedures
Management Experience
§   Active manager of 5 employees on the lumber yard
§   Active manager of 4 employees on the log yard
§   Performed all training for the end tally system
§   Performed all training for the lumber yard employees
§   Performed all training for the log yard employees
§   Set hiring policies and hours of operation
§   Set daily, weekly, and Monthly work schedules
§   Performed 3000 plus reports requiring detailed patience and system documentation
Accounting & Inventory management
§   Performed Accounts Receivable/Payables in excess of $900,000 monthly
§   Performed Monthly and Yearly Accounts audits in excess of 1.5 million yearly
§   Helped Design and implement of new inventory tracking system for 3.6 million ft. of lumber
Mechanical Experience
§   3000 hours plus certified earth mover forklift certification (VA)
§   2000 hours plus certified knuckle boom operator (VA)

Employment History
     Lead Technician, Reliable Computer Technician Service, 2004-2008
     Yard Foreman, Chapman Lumber Company Inc., 1999-2004

Education                                                                                              Community Involvement
Currently enrolled AAS Network Security at                                                            Served 8 years with Windsor V.R.S. as
E.C.P.I. University                                                                                  a technician and A.I.C. from 1996-2004
G.E.D.                                                                                     
E.M.T. Certificated for 8 years (VA)



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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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