Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
WORK EXPERIENCE
York College of Pennsylvania
Himachal Pradesh
University , HP, India
GND University , Punjab , India
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OBJECTIVE
6 years experience as Business Analyst
in directing cross-functional teams of technical experts to analyze systems
& processes and implement infrastructure improvements. General experience
includes Business Process Analysis, Business Modeling, User Acceptance Testing (UAT)
and Implementation.
BACKGROUND
SUMMARY
·
Business
Analyst with financial, banking, healthcare experience; expertise in Business
Analysis, Data Analysis, Business Rules, Data mining, Data warehouse and Data
intelligence experience.
·
Extensive experience in JAD and
JRD.
·
Expertise
in understanding the business needs, defining a creative and useful software
solution to the management, implementing and training the application to the
user community.
·
Hands on experience in Project
Management while assisting Senior Project Manager.
·
Experience
in conducting GAAP analysis. Thorough understanding of GAAP rules and
regulations, Auditing practices and various accounting and taxation systems.
·
Subject
matter expert on Cost benefit analysis, discount cash flow analysis and
Financial Ratio analysis.
·
Extensive
experience in the evaluation and interpretation of a company’s financial data
using standard financial ratios or accounting ratios.
·
Used
leverage /debt ratios /liquidity ratios/operational ratio/profitability ratios
and solvency ratios to identify critical indicators for strategic planning and
elicitation.
·
Analyzed
financial statements of businesses and corporations while preparing for audit.
·
Experience in writing test plans,
reviewing test cases, SQL queries, databases like SQL server DB2 and mentoring
QA teams.
·
In-depth knowledge of conducting
User Acceptance Test (UAT), data quality checks using SQL, gap analysis and
Requirement Traceability.
·
Experience
in Functionality Testing, User Acceptance Testing, Database Testing, and
Regression testing.
·
Ability
to manage multiple projects concurrently.
TECHNICAL EXPERTISE
Business Modeling
Tools
|
Rational
|
Methodologies
|
Agile,
RUP, Waterfall, Spiral, RAD
|
Requirement Management
Tools
|
Rational Suite (requisite
Pro, Clear case, Clear Quest,
|
Applications
|
MS
Office (Word, Excel, PowerPoint, InfoPath, OneNote, Publisher, Outlook) MS
Project 2000, PowerBuilder, Intuit QuickBooks, Business objects, Crystal
Reports, ACT Sales Database,
|
Testing Tools
|
Test
Director,
|
Operating System
|
Windows
NT/98/2000, Windows XP, Linux
|
Client: PL Financials, Milwaukee WI
Role: Business Analyst
Project
Description: Projects
assignments included working on two projects with compliance area and operation
area. First project involved electronic filing of Currency Transaction report
and suspicious activity report with Bank Secrecy Act, Financial Crime
enforcement unit. I was involved in formulation of problem statement, planning
and initiation of project and produced project charter. I researched the best
practices for the implementation, involved in buy vs build decisions and
performed feasibility study on three different practices. As a part of this
project, I was involved in vendor procurement, vendor negotiation, scope and
vision formulation and vendor relationship management. I produced various
documents such as Feasibility study, Scope and Vision Documents, Business
Requirement Document and use cases. I was also involved in process reengineering
and formulation of policies and procedures. Second project involved process
reengineering with auto title loan area and process mapping/modeling for three
different states. I Interacted with the developers and defined the needs to
update the design of the Graphical User Interface and handled enhancement and
request issues. I also analyzed and tested the user interface and redesigned
the system to increase its user friendliness for the clients.
Responsibilities:
·
Conducted a GAP
analysis of existing capabilities against best practices to produce a Process
Improvement Matrix identifying opportunities to improve the capability with
existing system in relation with my projects.
·
Defined
problems in order to ensure that the real, underlying problem is understood and
that the solutions actually address that problem.
·
Effectively
understood how the people, processes and technology within an organization
interact in relationships and patterns to create a system as a whole.
·
Participated
in meetings with clients to gather and document requirements and explore
potential solutions. Elicited requirements using interviews, document analysis,
requirements workshops, surveys, site visits, business process descriptions,
use cases, scenarios, business analysis, task and workflow analysis.
·
Assisted
in planning and designing business processes; assisted in formulating
recommendations to improve and support business activities, researched best practices of comparable organizations and analyzed the feasibility of
installing them.
·
Critically
evaluated information gathered from multiple sources, reconciled conflicts,
decomposed high-level information into details, abstracted up from low-level
information to a general understanding, and distinguished user requests from
the underlying true needs.
·
Worked
on vendor procurement and buy vs build feasibility study. Assisted in vendor
negotiations and vendor relations management.
·
Interacted
professionally with a diverse group, executives, managers, and subject matter
experts. Documented the acquired results of analysis and workflows and obtained
sign-off from the appropriate client.
·
Proactively communicated and collaborated with
external and internal customers to analyze information needs and functional
requirements and delivered the following artifacts: Functional requirements,
Business Requirements Document, Use Cases, Screen and Interface designs.
·
Successfully
engaged in multiple initiatives simultaneously.
·
Served
as the conduit between the customer community (internal and external customers)
and the software development team through which requirements flowed.
·
Assisted in the design of the new Future State
·
Effectively
developed the criteria involved in making a decision, and in assisting others
to make better decisions.
Environment: SQL, .Net, Crystal
Client: Cuna Mutual Group, Madison WI May 22, 2011 -
September 22th 2011
Role: Project Manager/ BA
Project
Description: Project involved two tasks.
One was with Cuna’s Print Supply area with process reengineering and close down
of their local print center. In this assignment, I managed the project team,
set up the communication plan, project plan, ran weekly status meetings, performed
data mapping, analyzed 343 jobs that were being printed at print center and performed
process mapping. As part of this project, I was involved in vendor procurement,
data analysis, and meeting with business areas to elicit requirements, redesign
of department intranet page. The second assignment involved developing
comprehensive online requests for auto insurance quote processing and property
and casualty insurance processing.
Responsibilities:
·
Used project management techniques to establish roles and
responsibilities, monitored project and requested status and workload, and
ensured deliverables of high quality, effectiveness and timeliness. Managed
assigned enhancements, automations and implementations from concept through
implementation. Created, developed and maintained project schedules for key
deliverables by developing project plan, monitoring milestone completion and
coordinating project progress.
·
Acted
as a liaison in between department groups of Print center and other business
units like external vendors, IT
staff and business units to develop business cases for major infrastructure
purchases.
·
Involved
in data modeling, conceptual modeling, logical data modeling, and physical data
modeling.
·
Participated
in the prioritization and negotiation of requirements to ensure the successful
implementation of the solution to the identified schedule.
·
Created
mapping documents that capture complex transformations between data sources and
targets.
·
Coordinated
daily status review meetings, documented and circulated status tracking sheets
and minutes.
·
Constructed
/ Updated Business Context and
System View Diagrams for multiple initiatives.
·
Elicited,
analyzed and documented business needs, business and systems requirements for
various purposes.
·
Created
/ Updated AS-IS/TO-BE Business Process Models, System Workflows and validated
with stakeholders.
·
Interact
with the developers and defined the needs to update the design of the Graphical
User Interface.
·
Participated
in various meetings and discussed Enhancement and Modification Request issues.
·
Responsibilities
also included analyzing and testing the user interface and constantly
redesigning the system to increase its user friendliness for the clients.
Environment: MS Access, MS project, Ms Power
Client: Capital One (Rewards IT), Richmond , Virginia
Role: Business Systems Analyst
Project Description: Helix Program / Capital One Rewards enhancements – TLP and TS2
projects: Capital One rewards program went across Credit Card, Banking and
Non-Card business units. In this assignment, Capital One was
enhancing/changing/redefining rewards definitions, terms, associated business
intelligence rules, mapping changes for 14.4 million accounts. Rewards earning
and burning/redemptions, rewards tracking and management were done via TLP
(Total Loyalty Platform) and TS2 group of systems. A large number of external
vendors, other Capital One business systems, business groups, interfaces were
associated with this. Enterprise
Responsibilities:
·
Acted
as a liaison in Agile (SCRUM) environment between groups of Rewards IT and
other business units like Credit Cards, Banking, Non-Card business units, IT
Risk Office, External Vendors, Customer Care/Call Center Operations, Merger and
Acquisitions.
·
Worked
with IT staff and business units to develop business cases for major
infrastructure purchases.
·
Researched
systems, market-trends and prospective users to analyze and document end-user
expectations.
·
Coordinated
daily status review meetings, documenting and circulating status tracking
sheets and minutes.
·
Constructed
/ Updated Business Context and System View Diagrams for multiple initiatives.
·
Elicited,
analyzed and documented business needs, business and systems requirements for
Online Portals, Rewards Systems, Business Intelligence, Enterprise Data
Warehouse, Call Center
·
Performed
gap analysis, IT risks analysis, operational and regulatory risks analysis, produced
reports and disaster recovery plans.
·
Created
/ Updated AS-IS/TO-BE Business Process Models, System Workflows and validated
with stakeholders.
·
Involved in collection and analysis of data
from Enterprise
Environment: Rational Rose , Rational RequisitePro, Clarity, MS Project,
Teradata, SQL, Enterprise Data warehouse, Data intelligence, cognos and
business objects.
Client: A.C.R, Reston ,
VA
Role: Business
Analyst
Project Description: American College
Responsibilities
·
Participated in user meetings,
gathered Business requirements & specifications to access data warehouse
system.
·
Established
a business Analysis methodology around the Waterfall SDLC, helped to develop
use cases, project plans and manage scope.
·
Involved in the meetings with
Business Process Owners, SME (Subject Matter Experts) and store users for
Requirement gathering in Definition Stage.
·
Worked
on HIPAA 4010 / ICD 9, version for all EDI transactions.
·
Manage
Scope and change throughout the SDLC process of the product.
·
Working
within a growing knowledge of HIPAA 837, 835, 834, 820, 270, 271, 276, 277, and
278, EDI, Privacy, Security, and Medicaid.
·
Responsible for writing Functional
Requirement Specifications (FRS).
·
Created
workflow diagrams to better demonstrate the processes to the end user groups.
·
Extensively
interacted with the stakeholders and the IT Department in finalizing the
requirements according to the CMS Compliances/Regulations and HIPAA
Regulations.
·
Created
new and modified existing reports using Microsoft reporting tools.
Environment: Quality
Center, MS Project, MS excel, MS Word, MS Visio, MS .NET, AJAX, MS SQL, MS
FrontPage, facets, impact intelligence symmetry.
Client:
State of Wisconsin , Madison , WI
Role: Business Analyst, Subject Matter
Expert (SME) Business Analyst and Tax Auditor III
Project
Description: Worked
with team involved in the implementation
of a Data warehouse Solution based on SAS Analytics. Wisconsin Department
of Revenue needed a system to improve revenue collection and gains efficiency
with Business analytics. Data was spread out in multiple, isolated systems that
slowed the collection of tax dollars owed to the state. The solution was to
implement data warehouse solution
based on SAS Business Analytics.
The state has eliminated thousands of hours in tedious, manual data-matching
activities and has implemented a collections prioritization system that is helping
the state collect millions in tax revenue faster. The data warehouse solution gives IT the tools to be much more
efficient and provides a framework for business users to access information
without needing IT support.
Responsibilities:
·
Responsible
for writing Functional Requirement Specifications (FRS) and User Requirement
Specification (URS).
·
Involved
in creating automated Test Scripts representing various Transactions,
Documenting the Load Testing Process and Methodology. Created meaningful
reports for analysis and integrated the Performance Testing in the Spiral SDLC.
·
Analyzed Business Requirements and segregated
them into high level and low level Use Cases, Activity Diagrams (UML).
·
Maintained
test notes and requirement using Rational Requisite Pro.
·
Involved
in preparing Test Plans based on User Requirements Document (URD) and prepared
the Test Cases and Test Procedures.
·
Utilized
Clear Case application to store and track test plans/test cases.
·
Actively
involved in User Acceptance testing (UAT) and Training of the end users.
·
Involved
in writing the Test Plan, numerous Test Cases and Test Scripts.
·
Wrote
SQL, PL/SQL Testing scripts for Backend Testing
·
Performed
GAP analysis during the conversion process.
·
Examination
of Wisconsin tax returns and credit claims of
individuals, partnerships to ensure accuracy and completeness.
·
Researched
tax issues using the Internal Revenue Code, Treasury Regulations, Wisconsin
Statues, Wisconsin Administrative Code, Court cases and other relevant
materials and handling appeals.
·
Provided
technical support to an entity and to the DOR employees that work on processing
income tax returns.
·
Followed
Generally Accepted Accounting Principles (GAAP) and Generally Accepted Auditing
Principles (GAAS), as these principles set forth objectives of the audit and
establish the measures that can be applied to judge the quality of its
performance.
·
Prepared
reports and analysis on a routine and request basis that set forth significant
financial information for analysis by management.
Environment: SAS Data warehouse
Integration Server, SAS Enterprise BI Server, SAS Enterprise Miner, Quality Center, MS Project,
MS excel, MS Word, MS Visio, MS .NET, MS SQL, MS Power Point
Client: HDFC Bank, Mumbai ,
India
Role: Business Technical
Analyst
Project
Description: The scope of project
was to develop the core banking application for HDFC Bank India
Responsibilities:
·
Involved in interviewing business area
experts, asking detailed questions and carefully recording the requirements in
the format so that it can be reviewed and understood by both business and
technical people.
·
Gathered user and business requirements through interviews, surveys, prototyping and
observing from account managers and User Interface of the existing system.
·
Worked as a liaison
between technology and the business clients to improve business processes and support critical business strategies.
·
Determined user/business/functional requirements.
Created UML diagrams including Use Case diagrams, Activity Diagrams using MS
Visio and Rational Rose.
·
Developed non-functional
requirements and documented them as Business Rules, Quality attributes, constraints
documents.
·
Utilized RUP to configure and develop process,
standards, and procedures.
Environment: MS Office, MS Project,
RUP, MS Visio, Clear case, Clear Quest, UML, Test Director
EDUCATION
Master In Business Administration
Master Of Commerce
Bachelor Of Business Administration
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