(801)634-8916 9876 Brandy Spring Lane Apt. 001
emily@gmail.com Sandy, UT 84070
Skills
Problem solving, team player, customer service, cashiering, selling, significant experience with home repairs, able to work independently, hard worker, pick up new think quickly, Pc and Mac computer knowledge, operating systems, computer technology, computer repair, home networking, shipping hiring and firing.
Work Experience
Sales Associate/Electronics Department
Target Corporation (5/10-Present)
Help customers with product selection
Cashiering
Stocking Shelves
Covering other team members as needed
Computer Technician
Teleperformance (6/08-5/09)
Phone and online computer repairs using Windows OS and Outlook.
Received incoming customer calls to help troubleshoot software and hardware problems.
Dispatched technicians appropriately.
Help troubleshoot and repair problems from customers nationally and internationally.
Sales and Service Technician
Hoover/TTI Floor Care (2/05-4/08)
Maintained strong customer relationships by providing excellent customer service.
Assisted with day to day management of stores in two locations.
Assisted with daily paperwork to ensure accuracy.
Made bank deposits
Manager
Poetic License (4/00-1/05)
Managed store, i.e.: made deposits, schedules, placed special orders and hired/fired as needed
Built client relationships by maintaining relationships.
Customized license plate frames
Engraved frames and cashiered
Education
CompTIA: A+ certification
Dell Certified in: Desktops, Workstations and Basic Wireless Technology
Certified Careers Institute: Attended courses in Network Administration,
San Jose City Junior College: Attended courses in general education
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