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Kaylee
Esperanca
309 Dahlia Dr. Mahopac, NY 10001
845-661-9876
Experience
Assistant Store Manager, American Eagle Outfitters
Poughkeepsie, NY
June 2008-Current
-
Using coaching methods
as well as innovative contests to motivate sales team of 20-30 associates.
- Conducting
monthly loss prevention audits to ensure complete compliance of company
policies and procedures.
- On-boarding
associates and ensuring company documentation as well as state wide forms are
complete and in order.
-
Used brand issued
documents as well as general visual knowledge to execute and create enticing
store displays and overall atmosphere of store.
-
Partner with Store
Manager in the execution of the store business plan that resulted in an over 5%
growth in volume from 2011-2012.
-
Recruit, hire,
develop and retain top management and sales talent for the store, to include
maintaining optimal staffing levels.
-
Communicate clear
expectations and hold the store team and themselves accountable to achieving
all brand, performance and behavior standards.
-
Analyzing sales
trends to make planned sales each month.
-
Creating a schedule
to ensure optimal coverage, while keeping a payroll budget.
Assistant Sales
Leader, Limited Too
Yorktown Heights, NY
August 2005-June 2008
-
Set daily performance
goals for associates to ensure the needs of business are met and exceeded.
-
Execute visual
displays and presentations in alignment with brand standards as well as third
party contracted brands.
-
Create a quality
customer service atmosphere to appeal to our target age demographic as well as
the adult shopper.
Education
State
University of New York, College at New Paltz, New Paltz, NY
Marketing and Communications, May 2011
Mahopac
High School, Mahopac, NY
Advanced Regents diploma, June 2006
Skills
Excellent
organizational and analytical abilities. Communication and social media skills.
Ability to team lead during difficult situations. Setting high expectations for
myself as well as others. Self motivated and always looking for new ways to
self improve. Proficient in Microsoft Word, Excel, Powerpoint, as well as
Pages, Numbers, and Keynote.
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