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Assistant Manager Resume Latest Design in Word Format Free Download

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309 Brandywine Lane
York, Pennsylvania 17404

Phone: 717-767-9876

Email: kenny@verizon.net


Kenny Wach
Objective
Seeking a responsible position in management with an opportunity for advancement based upon demonstrated performance and client service.
Education
1988                             The Pennsylvania State University   State College
Major: Psychology   Minor: Business
§  Bachelor of Science Degree
Professional experience

November 2004 – Present        
Namco LLC                                                                       Manchester, CT
District Manager

§  Namco LLC is a pool, patio and billiards retailer based in Manchester, CT with 40 locations in the northeast as well as an ecommerce and wholesale division.
§  I started with Namco in November of 2004 as an Assistant Manager in the York, PA location and was subsequently promoted to Store Manager in 2005. In February 2006 I was transferred to the Harrisburg, PA as Store Manager to clean up a problem location and rejuvenate the sales and operational level back to the company standard. I remained as the store manager of the Harrisburg, PA location until February 2008 at which time I was promoted to the District Manager of PA, MD and DE.
§  As a District Manager I was responsible for the operations, personnel, training and sales for 10 stores within the New Jersey, Delaware, Maryland and Pennsylvania market. Each location was primarily staffed with three members of management (one store manager and two assistants or key holders) per location and a staff of from 14 to 20 team members depending on the season and the location volume rating.
§  Operational responsibilities to include: the proper running and maintenance of each location, staffing, payroll control, scheduling, merchandise flow, shrink control, management training, non-sales staff training, establishing plan-o-grams for each location based on product mix for the various seasons, and following up on all mandates from the corporate level to be certain of completion.
§  Sales responsibilities included: establishing budgets and sales goals, monitoring of trends in sales and making appropriate adjustments, training of sales staff in each location, establishing individual sales goals and following up with all sales team members to be certain goals are being achieved and making adjustments as needed to facilitate high production levels.
§  Other areas of responsibility included reporting to the various departments at the corporate level in both written as well as face to face formats. Departments reported to directly included: the CEO, Executive VP of Retail Operations, Buyers in all divisions, VP of IT, VP of Operations and the VP of Logistics.
January 2000 – November 2004                                                           
The Commercial Loan Consultants                                              York, PA
Independent Commercial Loan Broker

§  Set up and maintain service agreements with Realtors, lawyers, accountants and business brokers. Provide a service to clients of the above mentioned professionals to include the development of business plans, taking of loan applications, submission of required documentation to potential lenders both private and public and to assist the client in all loan closing procedures. Follow-up with all lenders to see that loans come to a closing in a timely manner.

March 1999 – December 1999                                                               
Quick & Reilly                                                                    Harrisburg, PA
Personal Broker
§  Client Service: open accounts, place trades, provide research, issue checks requested, provide alternative investment ideas (i.e. mutual funds, preferred stock and bonds) and to hold their hand in times of market turmoil.
§  Office Service: handle inter-office paperwork (i.e. stock blotters, bank deposits, conformation mailings, report printing, main office mailings and keeping a log of all client interactions), establish new accounts in the computer system, filing of all necessary paperwork and general office organization. Managerial duties in the absence of the branch manager.

May 1997 – November 1998                    
Morgan Stanley Dean Witter                                                       Harrisburg, PA
Financial Advisor, Retirement Planning Specialist 
§  Develop a client base through the use of cold/warm calls, seminars, mailers and appropriate business fare stands. The establishment of client relationships through meeting with the client personally, asking many questions and providing education, culminating in a personalized client/advisor team to achieve the client’s objectives. Maintaining the relationship through continued contact on a regular basis as well as when the investment atmosphere dictates. Sustain the highest degree of professionalism through continued education, both required and self-directed.

July 1994 – May 1997                    
Progressive Marketing Alliance. Inc.                                           Harrisburg, PA
Independent Loan Broker, Commercial and Residential
§  Set up and maintain service agreements with Realtors, lawyers, accountants and business brokers. Provide a service to clients of the above mentioned professionals to include the development of business plans, taking of loan applications, submission of required documentation to potential lenders both private and public and to assist the client in all loan closing procedures. Follow-up with all lenders to see that loans come to a closing in a timely manner.


September 1990 – September 1993                    
Simon Corporation                                                                                 York, PA
Store Manager
§  Oversee store operations to include: maintain employee’s work oriented capabilities, control location priorities, payroll adjustment control, oversee location profitability control, discuss and acknowledge product inquiries with manufacturer representatives, inventory control, accounts receivable, perform inside and outside sales functions and handle all facets of customer relations.

July 1988 – September 1990                    
Ames Department Stores                                                                      York, PA
Assistant Manager
§  Supervise department heads within the hardlines area and assign daily work requirements for non-department associates. Responsible for scheduling and payroll. Prepare and implement plan-o-grams within existing departments for better merchandise presentation and space utilization. Review needs with vendor representatives. Handle all aspects of customer relations.

April 1981 – August 1985                    
DNA’s Community Market                                                            Pittsburgh, PA
Assistant Manager
§  Managed store operations to include: establish subordinate work priorities, inventory control, merchandise ordering, tallying receipts and preparing deposits, food preparation within the deli environment, and all aspects of customer relations.


Interests and activities
Gardening, Street Rods, Antique Automobiles and Shooting Sports (i.e. Sporting Clays, IPSC and PPC as well as Olympic Level Archery)



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