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Guillermo
Wagner 141 Street Lane, Elk Grove Village, CA 12301
guillermo_laura@aol.net
OBJECTIVE:To contribute efficient
and effective support utilizing my skills and experience in an administrative
position.
CAREER SUMMARY:Professional
whose accomplishments reflect excellent administrative skills and a
demonstrated commitment to providing exemplary service.
SUMMARY OF QUALIFICATIONS
v Experienced liaison between executives, staff and clients.
v Excellent organizational and communication skills.
v Competent with numerous software applications.
v Six Sigma Green Belt Certification
COMPUTER SKILLS: Proficient in Microsoft Office (Excel, Word,
PowerPoint), SharePoint, SAP, Outlook, Lotus Notes, ERP System, Adobe Acrobat,
Web Ex, Net Meeting.
PROFESSIONAL EXPERIENCE:
Abbott Molecular, Des Plaines,IL– The Fountain Group 2010
to 2011
Administrative Assistant
Administeredand
executed external US/Worldwide communications for over 130 markets, to assure
field information and customer response requirements were monitored and
maintained for Regulatory and Quality Assurance purposes.
·
Served as process owner of the
Product and Field Quality Assurance binders for all US/Worldwide contacts which
were used as one of the primary sources during audit, inspection, and
assessment by regulatory agencies, e.g. FDA, for procedures and issues at the
Des Plaines, site.
·
Administered support for multiple
investigations, complaint trending, customer communications, field actions, initiating
risk evaluations and corrective and preventive activity.
Travel Leaders, Schaumburg, IL 2009 to 2009
Administrative Assistant/Receptionist
Designed and calculated
weekly budget financials for sales in Excel and PowerPoint and also balancing
the department’s weekly expense reports.
·
Responsible
for coordinating Sales’Financial meetings, portfolios, mailingsand all other
departmental needs while representing the company at the front deskfor the
Office Manager.
AT & T – Hoffman Estates, IL- Sun Technologies, Inc. 2008
to 2009
Administrative Assistant
Customized training programs
for launch and presented on SharePoint site.
·
Analyzed data, identified issues, and validated
integrity through Pivot Tables, Pivot Charts, utilizing various functions in
Excel supporting sales, training, billing and customer service departments.
Hewlett
Packard, Arlington Heights, IL– Spherion 2007
to 2008
Administrative Assistant
Managed and
controlled the daily accounting and financial reporting process including the
preparation of month-end accounting transactions and the review of financial
reports.
·
Deliver monthly income
statement and balance sheet, review margin reports and communicate any adverse
variances.
IMI Cornelius, Glendale
Heights, IL - Aerotek 2007 to 2007
Administrative Assistant/Document Technician
Created
instructional manuals by photographing parts and tools to illustrate how the
design is built, and to communicate the instruction through photographs so it
can be interpreted with and without words.
Laura Wagner
Little Lady Foods, Des Plaines, IL 2005
to 2006
Administrative Assistant
Coordinated
Vendor’s approval, ingredient contribution required by OSHA, for 700 or more
vendors, as well as their ingredient contributions for tracking and quality
control.
Monitored the
daily deliveries of liquid nitrogen.
·
Designed new Organizational Charts.
UOP, Des Plaines, IL 2000
to 2005
Administrative Assistant
Coordinated customer
survey results by maintaining database status, distribution, returned survey and
preparation of documentation used for Regression Analysis by Department Heads.
Received Six
Sigma Green Belt by working on remote access issues within division.
·
Calculated SAP weekly reports
for Division Director and Managers using Pivot tables and charts in Excel.
·
Tracked and updated the
formatting of design manuals in Word for release to the documentation system
and Website for company access.
·
Arranged invitations and travel
arrangements for over 500 engineers to their weekly training sessions.
EDUCATION:Wright Jr.
College, Chicago, IL
CERTIFICATION:Six Sigma
Green Belt
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