Account Specialist Resume Templates in Word Format Free Download -->

Account Specialist Resume Templates in Word Format Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
FATIMA CRUZ
454 W Johnson Ave. #101
Pensacola, DL 1234
(850)522-1230 fatima@live.com

PROFESSIONAL SUMMARY

Innovative and goal orientedbilingualCustomer Service professional with a strong background in helping meet and exceed customer expectations. Quick minded with instant recall of details.  Proven leadership and coaching skills.  Devoted team player.  Superior communicator with exceptional listening skills. Skilled in interacting with patrons of all socioeconomic backgrounds. Proficient in Microsoft Office products.


EMPLOYMENT HISTORY
Navy Federal Credit Union,Pensacola, FL                                2009 - 2012
Account Specialist II
·        Answered telephone calls responding to inquiries and requests about savings, checking, and credit card accounts
·        Provided service/product information; performed transfers and account adjustments, and activated credit/debit cards
·        Performed troubleshooting for the company website; downloaded spreadsheets

Global Tel Link, Inc.,Gainesville, FL                             2008 - 2009
Customer Service Team Lead
·        Assisted with the supervision of fifteen Customer Service Specialists utilizing the policy procedures handbook
·        Managed the Spanish speaking Customer Service Specialists; lead the billing, collections and phone lines departments
·        Provided quality customer service to both Spanish and English speaking customers; Trained staff on troubleshootingphone lines, updating reports, circulating memos, and creating department instructions and regulation

Martineau Bay Resort & Spa,Vieques, PR                                2007 - 2008
Front Desk Clerk
·        Providedsuperior customer service to each and every resort guest
·        Prepared reports, handled cash, and made guest reservations

Bella Palmera Tour & Travel,Vieques, PR                                 2003 - 2007
Owner / Executive Concierge
·        Provided exceptional full service client travel experience by meeting and exceeding their travel destination expectations
·        Scheduledguest reservations forhotels / villas, vacation homes, transportation, restaurants, spa services; arranged for tours to all island destinations

EDUCATION
Santa Fe College                       ParalegalStudies                     Gainesville, FL
German Rieckhoff H.S.                         Diploma                                   Vieques, PR


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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