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Account Manager Resume Templates in Word Format Free Download

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JON Arndt
309 w Golden Pond Way, Utah 84058 ~ (987)654-3210 ~ Jon@gmail.com

Summary
Proven professional with experience in business development, sales and marketing, and overall client and patient support.



ñ  Business Development                         ñ  Marketing Strategies                            ñ  Product Management
ñ  Effective Communicator/Presenter                                                                   


Professional Experience
Community Relations                                                                                                                     Salt Lake City, UT
A Step Forward Home Health                                                                                                               Jan 2011-Present
A Step Forward is a home health company that has been in business nearly 4 years specializing in orthopedic rehab therapy.  

·         Managed 75 accounts each week in assigned territory.
·         Met with patients post-op to arrange in home physical & occupational therapy
·         Opened new territory for company exceeding expectations within the first month.
·         Decreased marketing expenses by 70%

As a community relations sales person, my primary responsibility is to create awareness of our companies services which include the afore mentioned therapy specialty with post-op orthopedic surgeries, as well as all in home nursing care. In the time I’ve been employed with A Step Forward I have increased sales in Utah County by nearly 100%. My focus is to get to know and market to the leading orthopedic surgeons in both Salt Lake and Utah counties. I also market to hospitals, internal medicine doctors, skilled nursing facilities and assisted living centers..


Respiratory Account Manager                                                                                                       Salt Lake City, UT
Petersen Medical                                                                                                                                            2008-2011
Petersen Medical is a privately owned durable medical equipment company which has been serving patients in Utah for over 40 years.

As a respiratory account manager for Petersen Medical my responsibilities include marketing to a variety of doctor’s offices and hospitals. I provide education for these medical offices regarding the diagnosis of sleep apnea and its effectiveness in treatment for increased patient care. Marketing efforts include catering breakfasts and lunches. Regular visits to key accounts to become a reliable resource for respiratory needs. Set-up patients with CPAP devices to treat sleep apnea.

·          Acquired several referral sources which in turn created new business for Petersen Medical.
·          Consulted doctor’s offices to raise awareness of the prevalence of sleep apnea.
·          Grew Salt Lake territory by 100%
·          Managed and serviced key respiratory accounts.
·          Became familiar with the processes for effective CPAP treatment, including mask fitting and compliance regulations.
·          Played a significant role in creating enough business in Salt Lake County to necessitate the opening of a new retail store.
·          Guest speaker for a webinar on sleep apnea for doctor’s nationwide, which gave Petersen Medical increased exposure and credibility in the field of sleep treatment.
·          Cooperated with Petersen’s operational staff with the implementation of new respiratory equipment.


Commercial Project Manager                                                                                                             Mapleton, Utah
The Whitaker Group                                                                                                                                       2003-2007
The Whitaker Group is a commercial retail developer focusing on land acquisition for retail store development.

Assisted with the analysis of project proforma’s; determining the projected profitability of a given commercial development. Became the lead leasing agent making professional contacts with small to large retail businesses. Assisted with acquiring demographic information and trade area analysis to help determine where to begin a commercial development.
    
·          Successfully leased available retail space in 3 retail developments in Las Vegas, Nevada.
·          Developed professional brochures to market our retail centers. 
·          Coordinated meetings between equity partners and developers to facilitate the sale of our developments.
·          Managed the construction detail of each retail build-out, which included regular contact between the retail tenants and the various contractors in charge of building each space.
·          Assisted with the creation and review of leasing terms between the tenant and landlord.




Contract Administrator                                                                                                                Newport Beach, CA
Pacific Life Insurance .                                                                                                                                  2001-2003
Pacific Life Insurance company manages life insurance policies and well as mutual funds and annuity contracts. 

Performed annuity contract changes which included trading from one fund to another based on the client’s tolerance and risk levels. Processed complex annuity changes such as power of attorney paperwork, 1035 exchanges, contract terminations, etc.

·          Improved interoffice accuracy with trades taken from the client over the phone which saved the company money from having to post date trades with mistakes.
·          Responsible for my department’s quality assurance for all contract administration processes.
·          Consistently exceed company goal of processing documents which lead to two promotions.

Education
Concordia University                                                                                                                                  Irvine, CA
Bachelors of Arts (emphasis in marketing ~ 3.9 GPA)                                                                                                             

                                                                                                                                                                                   
Personal Skills
Excellent oral & written communication skills and the ability to work on a stand-alone basis
Expert Level Proficiency:  MS Office – Excel, Word, PowerPoint and Publisher, etc.
Competent public speaker and/or instructor.

Additional Information
Languages:  English (Native); American Sign Language (Fluent)
Service: Two-year service – Philadelphia Pennsylvania  
Sports/Interests: Golf, Weight-lifting, Running, nutrition, etc.


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