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Account Manager Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


60-67 70th Street
Maspeth, NY 11378
987-654-3210 Home


Alexis Catapano
Objective
To obtain a position within a company that fosters both professional and personal growth opportunities. 
Experience
01/11-Present                Purolator International                 Jericho, NY
Director, Corporate Field Sales & Sales Operations
§  Responsible for leading the field sales organization for Purolator International.
§  Designed and Implemented Purolator GTA sales processes for three U.S. based districts and one Canadian based district.
§  Responsible for 4 District Sales Managers & 21 Field Sales Account Executives.
§  Introduced sales management process to include sales team Key Performance Indicators, rankings reports, pipeline management, call cycles and customer segmentation.
§  Responsible for 110mm USD in revenue with 15% growth initiative for 2011.
§  Responsible for branch expansion sales for 10 new branches in 2011. 
§  Recruited and hired branch managers, sales executives and sales associates for each new branch. 
§  ELT Member responsible for meeting new business growth, customer penetration, customer retention and ELT sponsorship selling program.
§  Current attainment through end of Q2 period 20 is 131% of prior year and 112% of new business plan.
§  Responsible for training & development of sales process and customer on-boarding.
§  Responsible for margin integrity of 30-40%.
§  Implemented pipeline velocity improvement program to decrease the days per sales stage and increase the velocity rate from cycle to cycle.
§  Implemented change of CRM systems from Goldmine to Salesforce.com.
§  P&L responsibility for field sales channel.
§  Developed vertical selling program to focus on key vertical markets to Canada – Life Sciences, Automotive, E-Tail, and Computer & Peripherals & Aerospace.
§  Secured significant new business wins with Honeywell, CIBA Vision & Pfizer.
§  Implemented monthly all sales best practices review.

01/10-01/11                Superior Uniform Group              New York, NY
Regional Sales Director
§  Responsible for leading new business development efforts, customer retention and strategic partnerships.
§  Implemented sales team efficiencies inclusive of balanced scorecard, sales accountability factors, pipeline management tools and CRM.
§  Developed KPI’s for sales team members. 
§  Responsible for 3 district sales teams, NY, NJ, MD/DC.
§  Implemented sales methodologies, forecasts and strategic sales plans.
§  Implemented sales targets and goals for all sales team members.
§  Recruited and developed field sales representatives.
§  Implemented pipeline and territory optimizers.
§  Implemented international regional accounts plan.
§  Personally responsible for accounts with a value in excess of 250,000 USD.
3/03-10/09                     DHL Worldwide Express                  Jamaica, NY
Director, International Business Development
Global Customer Solutions
§  Responsible for Life Sciences and Retail sectors for DHL Global Customer Solutions inclusive of Freight, Express, Solutions & Global Mail. 
§  Recruited and built International sales team comprised of Managers of International Sales, Regional Customer Managers & Global Customer Managers.
§  Established annual KPI’s for all sales personnel within my area.     
§  Significant interaction within the DHL Global Network and facilitation of relationships between global partners and DHL USA internal and external customer base.
§  Responsible for 136mm customer portfolio.
§  International Challenge Cup Winner 4 Quarters.
§  Produced 3 of the top 5 Managers according to company rankings in FY07.
§  Promoted 2 MIS to Director level positions.
§  President’s Club Gold Winner 2005 & 2006.
§  Most New Shipments Sold 2004.
§  Team exceeded new business target for 2004, 2005, 2006, 2007 & 2008.
§  Major clients included but not limited to Merck, BMS (Bristol Myers), Becton Dickinson, Pfizer, Johnson & Johnson, Coach Leathers, McGraw Hill, Federated Department Stores etc.
§  Lead efforts to develop and market new products such as cold chain products for use within our Life Sciences division & deferred BBG solution for our retail division. 
§  Implemented “special solutions” program for customers, example – daily direct flight from Amsterdam to Puerto Rico for R&D with continuation to Greensborough for direct U.S. distribution. 
§  Developed GOH program for Tommy Hilfiger.
§  Increased customer retention with call cycle management program. 




12/98-03/03                   ARAMARK Corp.                          Hicksville, NY
Director, National Accounts
§  Managed Team of 7 National Account managers with a Support Staff of consisting of 11.
§  Responsible for 96 Field Sales Representatives.
§  Responsible for 146% New Business Growth for FY 1999.
§  Responsible for 137% New Sales Growth for FY 2000.
§  Responsible for new Sales Growth of 141% for FY 2001.
§  Grew National Account Base from 19mm in 1999 to Over 56mm by End of FY 2001. 
§  Responsible for 16% EBIT Growth for FY 2000.
§  Secured Contracts with Multi-National Clients such as American Express, Citigroup, Marsh USA & Thompson Financial.
§  Circle of Excellence Winner for FY 1999, 2000 & 2001.
§  Achieved Club Level Awards 12 Consecutive Quarters.


12/89-12/98                   SouthWinds Properties                 New York, NY
Sales Manager
§  Responsible for Team of 5 Banquet Sales Executives, 5 Group Sales Executives and 2 Corporate Sales Executives.
§  Grew New Business Bookings to $24mm by End of FY 1997.
§  Oversaw Conversion of Property from Rental Status to Ownership Status in 1998.
§  Developed Sales Strategies to Market Property for Corporate Events.
§  Implemented Strategic Selling Initiatives to Foster New Business Growth.

9/87-12/89                     United Parcel Service                     Maspeth, NY
Human Resources Supervisor
§  Responsible for all hiring and recruitment for the West Long Island Hub District.
§  Implemented TJTC work program to gain tax relief from the government.
§  Implemented TAW work program to reduce worker’s compensation reserve.
§  Maintained 23% turnover rate for hub personnel. 
§  Developed “Work out While You Work” video recruitment campaign.
§  Developed hub accountability programs for safe work methods and brick loading.

Education
1989                              St. John’s University                        Jamaica, NY
§  Business Management
References
To Be Furnished Upon Request



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