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WORK HISTORY
2003-2008 Sales Associate, RC Willey Home Furnishings
CERTIFICATIONS, TRAININGS and ASSOCIATIONS
SUMMARY OF QUALIFICATIONS
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Mckenna
Banks
PO Box 12121
Portland, PO 987654-3210
989-898-9898
PO Box 12121
Portland, PO 987654-3210
989-898-9898
WORK HISTORY
2009-Present
National Account Executive, RBS Worldpay Electronic Merchant Systems
·
Business
to business presentation of merchant services and products to the corporate
owners and C-Level corporate managers of small to medium sized businesses,
showing them the benefits of merchant services for their business.
·
Maximize
the sale by effectively presenting the products and services and suggesting
add-on products.
·
Consistently
a leader within the organization, quickly rising to the top of the commission
table. With sales exceeding 1.5 million dollars.
2011-2012
Consultant, JK Harris & Company
·
Field consultant for a territory that included Oregon and
Southwest Washington.
·
Assisted clients by accurately diagnosing their tax issues,
prescribing services to help resolve those issues, and contracting for those
services.
·
Distinguished as a top 10 consultant in the country for the entire
duration of the tenure in this position.
2008-2009
Account Executive, ADA Compliance
Consultants
·
Meet
with small business owners and decision makers to assess their business
properties regarding their compliance with federal ADA requirements.
·
Provide
the client with a detailed analysis of the areas that were not in compliance
and what was needed to correct the deficiencies.
·
Sales
of company services and products to put small businesses in compliance of ADA
laws.
2003-2008 Sales Associate, RC Willey Home Furnishings
·
Provide
insight and knowledge about luxury home appliances and electronics to
consumers, and assist them in making an informed decision about their appliance
and electronics needs.
·
Reliably
the go to person when my co-workers sought product information and support.
·
Relied
upon by my superiors for training of new hire associates as well as product
training to entire staff.
·
Member
of the "Million Dollar Club".
·
Consistently
exceeded all company expectations and objectives
·
Member
of the B2B Contract Sales Division selling to the builders and contractors.
.
2002-2003
Sales & Service Manager, Platinum
Financial Group
·
Developed
extensive team focused on client relationships, finding the perfect home
mortgage to fit their needs and requirements.
·
Leadership,
management, organizational and problem solving skills.
·
Personally
aided in the corporate expansion by creating new marketing plans for the
company.
·
Use
my sales and management background to be the consistent leader in loan volume.
·
Built
lasting client relationships resulting in a large referral network.
1997-2001
Banking Center Service Manager, Bank of
America
·
Successfully
managed the operations of the banking center with a staff of 35 associates
·
Conduct
Recruitment and Associate Development.
·
Daily
one on one coaching as well as weekly training sessions with the entire staff.
·
Maintain
the banking center in audit ready condition.
·
Increased
customer service score by five points.
·
Instrumental
in setting up a new banking centers.
·
Managed
and coordinated the closing of banking centers that were no longer meeting the
criterion of the company.
·
Consistently
exceeded all company standards and goals with a monthly sales loan volume of
$1,000,000.00.
1979-1997
Big Ticket Sales Consultant, Sears,
Roebuck & Company
·
Assisted
customers in making a life altering decision about their homes.
·
With
my main focus and expertise being in the Brand Central major appliance and
Homelife Furniture Stores.
·
Met
and far exceeded all company goals and standards.
·
Knowledgeable
of all company goals and objectives.
·
Consistently
in the top 100 nationally for miscellaneous income sales.
·
Resulting
in numerous awards including the coveted Circle Of Honor.
EDUCATION
Portland
State University- Bachelor’s Degree, Major in Business Administration, Minor in
Marketing.
Central Oregon Community College - Two years study in Business Administration.
Bend Senior High School - Fulfilled all requirements for graduation.
Central Oregon Community College - Two years study in Business Administration.
Bend Senior High School - Fulfilled all requirements for graduation.
CERTIFICATIONS, TRAININGS and ASSOCIATIONS
GSM
International- Survey Services Seminar, Specialized training in Business and
Management Consulting.
Interwest
University - Advanced knowledge and training of all Sub-Zero and Wolf products.
Jenn-Air- Qualified and trained as the In Store Jenn-Air Specialist.
ADA Compliance- Certified in all compliance of the Americans with Disabilities Act.
Jenn-Air- Qualified and trained as the In Store Jenn-Air Specialist.
ADA Compliance- Certified in all compliance of the Americans with Disabilities Act.
Member
of the NHBA (National Home Builders Association)
SUMMARY OF QUALIFICATIONS
A
seasoned, energetic and achievement oriented individual with background
experience in these key areas:
MANAGEMENT., LEADERSHIP., ORGANIZATIONAL., PROBLEM SOLVING SKILLS., TRAINING., VISUAL MERCHANDISING., CUSTOMER SERVICE., PUBLIC SPEAKING., VERBAL AND WRITTEN COMMUNICATION SKILLS., BUSINESS DEVELOPMENT., PRESENTATION SKILLS., FAST LEARNER., COMPUTER LITERATE., PROFICIENT IN WORD, SALESFORCE.COM., EXCEL, MS WORKS, PROFICIENT IN MICROSOFT OFFICE SUITE INCLUDING WORD, EXCEL, POWERPOINT, OUTLOOK, AND OTHER WINDOWS BASED PROGRAMS AS WELL AS ALL ASPECTS OF THE INTERNET.
MANAGEMENT., LEADERSHIP., ORGANIZATIONAL., PROBLEM SOLVING SKILLS., TRAINING., VISUAL MERCHANDISING., CUSTOMER SERVICE., PUBLIC SPEAKING., VERBAL AND WRITTEN COMMUNICATION SKILLS., BUSINESS DEVELOPMENT., PRESENTATION SKILLS., FAST LEARNER., COMPUTER LITERATE., PROFICIENT IN WORD, SALESFORCE.COM., EXCEL, MS WORKS, PROFICIENT IN MICROSOFT OFFICE SUITE INCLUDING WORD, EXCEL, POWERPOINT, OUTLOOK, AND OTHER WINDOWS BASED PROGRAMS AS WELL AS ALL ASPECTS OF THE INTERNET.
Skilled
at working independently, multi-tasking, and delegating responsibility
Highly
motivated, reliable, and confident
Committed
to personal and corporate standards
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