Sample Template Example of Beautiful Curriculum Vitae / Resume / CV Format with Career Objective for IT Engineering with 2+Years Work Experience in Word / Doc / Pdf Free Download
MAMTAJ BANO
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, Website developing and maintenance, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Ø IT Support Executive - Perfect headlines (PVT) Ltd –(04th August 2014 to up to date) – perfectheadlines.lk
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From:
Mamtaj Bano
14B Owitta Mawatha,
Banglawatha Road, Mabola,
Wattala
Srilanka.
Tel: +9876543210
E-Mail: mamtaj@gmail.com
To:
Senior
Manager-HR
Dear
Sir / Madam,
Referring
to your advertisement I would like to apply to your company's vacancy for the
post of IT
Administrator. I believe in my experience which could bring some added value to your IT Department.
Administrator. I believe in my experience which could bring some added value to your IT Department.
In
my CV I have listed all the important experience in order to show that I am a
skilled technician and capable of identifying problems, finding solution,
helping end users, updating systems, installing new hardware and software,
installing cables, troubleshooting computers and setting up corporate network
connectivity to creating network and Website developing and maintenance.
Further,
I am highly motivated and very interested in IT. I work well individually as
well as in team. I have excellent technical IT skills and am highly
knowledgeable. I always ensure that I stay up to date with new changes in
technology by reading of updates and testing new products. As a result of this,
I feel that I would be an excellent fit for the role of Technical support
officer.
The
enclosed resume contains a complete look at my educational background,
experience and skills relevant to this position and details of references for
your kind consideration.
And
I look forward to hearing from you.
Thank
you.
Yours
sincerely,
(Mamtaj Bano)
CURRICULUM
VITAE
MAMTAJ BANO
14B Owitta Mawatha,
Banglawatha Road,
Mabola, Wattala , Srilanka
Mobile: +9876543210
PROFESSIONAL
– (INFORMATION & COMMUNICATION TECHNOLOGY)
PERSONAL SUMMARY
A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk. Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, Website developing and maintenance, as well as having an eye for detail and able to multi-task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own.
Now looking to further an already
successful career by working for an ambitious and expanding company
KEY
ACHIEVEMENTS AND EXPERIENCE
Ø IT Support Executive - Perfect headlines (PVT) Ltd –(04th August 2014 to up to date) – perfectheadlines.lk
§ Configuration and setup of desktops and network devices.
§ Always respond rapidly for the customers via chat.
§ Configuring devices and applications pap2, mobile and PC dialers, routers etc...
§ Remote support of customers using excellent communication and customer service skills.
§
Troubleshooting system and network problems and diagnosing and solving hardware or software
faults
§ Website maintains and developing
§ Maintaining and updates Social Media
such as Facebook, Twitter, and Linked etc...
Ø Network Support Technician - Softnetics Information Technologies (PVT) Ltd
(March 2011 until 31 March 2014) – www.softnetics.com
§ Monitor and responds to
hardware and software problem utilizing a variety of hardware including.
§ Monitor call quality and
performance, and reliability of telephony infrastructure.
§ Analyze and troubleshoot
VoIP and Network issues.
§ Installing and upgrading
hardware and software.
§ Take a part and re-assemble
computer components and parts.
§ Adding/deleting/modifying user
account information, resetting passwords, etc.
§ Troubleshoot, support and
repair network issues including switches and wireless network.
Ø PC
Hardware Technician - Right Choice Enterprises (PVT) Ltd (March 2009 to January
2011 )
§ Installing
hardware and software systems.
§ Maintaining
or repairing equipment.
§ Troubleshooting
a variety of computer issues.
§ Setting
up computer security measures.
§ Configuring
computer networks.
§ Offering
technical support on-site or via phone or email.
§ Visiting
home users to set up their PCs or fix faulty equipment.
Ø Web Designer - Gbase
Technology - January 2007 to February 2009 - www.gbaselk.com
Static Web Design: Site planning with
hierarchical, structuring of content, creation of templates and Cascading Style
Sheets, image catalogues, image/document scanning, search engine optimization,
user evaluation and Content Management System.
WORK
SKILLS:
- Computer Hardware
& Networking
- Microsoft Office Tools
2003/2007/2010/2013.
- Graphic Designing
- Web Designing &
Web Development
(Portfolio - .gbaselk.com, ipees.ac, .mediaradar.lk,
perfectheadline.lk,
itelenet.co.uk,
famans.com , automaglanka.com and Etc...)
ACADEMIC QUALIFICATION:
Ø Higher
National Diploma in Information and Communication Technology (NVQ Level 6) conducted
by Department of Technical Education & Training (DTET). (www.dtet.gov.lk)
Ø National
Diploma in Information and Communication Technology (NDICT) conducted by
Vocational Training Authority of Sri Lanka. (www.vtasl.gov.lk)
Ø Pass
the G.C.E. O/L and G.C.E. A/L Examination. (School Level Educational)
PROFESSIONAL QUALIFICATIONS:
Ø Cisco
Certified Network Associate (CCNA)
Ø Microsoft
Certified Technology Specialist –Windows 7 (MCTS)
Ø Diploma
in Hardware and Advanced Networking at the Winsys Networks, Colombo-03. (www.winsys.lk).
Ø Diploma
in Network Administration at the TURNKEY IT TRAINING, Colombo-03.
Ø Diploma
in Web Engineering conducted by CSS Computer Education - www.cssngo.com
OTHER QUALIFICATIONS:
Ø National
Certificate in Information and Communication Technology (NCICT) conducted by
Vocational Training Authority of Srilanka (VTA).
Ø Computer
Hardware Technician (NVQ Level 3) conducted by National Apprentice and
Industrial Training Authority (NAITA). (www.naita.gov.lk)
Ø Microsoft
Unlimited Potential conducted by Vocational Training Authority of Srilanka
(VTA).
Ø Spoken
English at Nalravi English Language Centre, Wellawatte.
LANGUAGE
PROFICIENCY
Language
|
Spoken
|
Reading
|
Writing
|
Tamil
|
Excellent
|
Excellent
|
Excellent
|
English
|
Excellent
|
Excellent
|
Excellent
|
Arabic
|
Fair
|
Excellent
|
Fair
|
Sinhala
|
Good
|
Fair
|
Fair
|
EXTRA-CURRICULAR
& WORKSHOP:
Ø Photoshop
CS3 at the British English and Technical Training
Centre, Wellawatte.
Ø CCTV, Intercom, Network,
Wireless Installation and PABX Workshop at WInsys Networks Hitech Training & Consulting, Colombo-3.
Ø Sports Meet 2003 in Cricket
and Elle
TECHNICAL S KILLS:
·
Operating Systems:
Windows98/ME/NT/XP/Windows VISTA, Windows7, Windows8/8.1, Windows Server 2003,
2008R2, 2012, Linux, Red Hat and Ubunthu, Mac and Etc.
·
Software and Technology:
Microsoft Office2013, HTML &DHTML ,CSS, JavaScript,
Frontpage2003, Bootstrap, Adobe Photoshop CS6, Adobe Flash CS6, Adobe
Dreamweaver CS6, Swish Max3,
XAMPP, Wamp Server, ccproxy 8.0, Content Management Systems
- Joomla ,WordPress, Opencart ,Domain and Hosting configuration , Webmail, Filezilla ,Cpanal, Cisco Packet Tracer, GN3, Video
Studio V.12, Pinnacle, Etc.
·
Hardware and Networking:
Assemble the Computer parts, Computer hardware
Maintenance, Make HDD Partition, OS and software installation, Hardware
troubleshooting, Wi-Fi, Mobile Technology, ADS, DNS, DHCP, Child Domain, Domain
Controller, POP3, IIS, FTP, Proxy Server, Hyber-V 2012, VMware workstation 11,
Cloud Application - icloud, gbridge, Onedrive and Etc.. Configuring Outlook, (Remote Support- Team viewer, Remote Desktop Connection, ), Installing and Managing Microsoft Exchange
server V.2003, Managing Users & Groups in a Domain concept, Rooming profile, VLAN,
Knowledge in static & dynamic routing protocols, Familiar with 2911 Cisco
Router & 2960, Cisco Switch. VPN, VOIP Calling service (Pc Dialer, Mobile
Dialer, Calling Card, Call Shop), VOIP Tunneling, SIP, ADSL router configuration, lost data
recoveries and backups, Structure Cabling, Cabling tools, CCTV installation and
configuration, intercom, Etc…
·
Program Languages:
SQL, PHP.
·
Database: M.S. Access, phpMyAdmin, SQL Server.
PERSONAL PROFILE:
ame in Full : Shaheed Mohamed Aazick
Date of Birth : 19-08-1990
Civil Status : Unmarried
Nationality : Srilankan Moor
Gender : Female
REFERENCES – Available on request
I HEREBY DECLARE THAT THE DETAILS GIVEN ABOVE ARE
TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.
Date:
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