Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Ohio Valley Technical Center Union Ohio
West Union High School Union Ohio
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SOFIA
ROBINSON
309
State Route 125, West Union, OH 45001 (937) 217-9876 cell
sofia@gmail.com
Objective: To obtain
an administrative position to where my qualifications and skills will be
helpful and that will allow me to achieve further success into my career.
Qualifications/Skills:
§ Microsoft Office
-
Access
-
Excel
-
Outlook
-
PowerPoint
-
Word
§ QuickBooks
§ Record keeping, filing procedures
§ Knowledge with variety of office machines
§ Excellence in telecommunications
§ Direct customer relations
§ Multitasking, fast learner
Professional Experience:
Firestone Complete Auto Care, Fredericksburg
Manager of Tire Sales
§
Manage
the daily tire sales and “service write” ups.
§
Provide
administrative support to the Store Manager; including duties such as, daily
analyzing of reports, expense log, profit planning, numerous sales reports,
inventory listings, set daily goals, monitor and respond to e-mails from
district and corporate offices. Complete any other task given by Store Manager.
§
First
respondent to all incoming calls, set appointments, inform customer of the
status of their repairs.
§
Plan
local marketing and outside sales events.
§
Oversee
that all employees are completing their jobs within the given due time provided
and negotiated with customers on a daily basis.
§
Handle
all outside tire purchase accounts and dealer commercial sales accounts.
§
Analyze
and resolve customer complaints, follow up on customer complaints and close
them out in our district mindshare tracking website.
§
Motivate
others for success in the business and to meet the maximum of its operational
ability.
§
Ensure
company policies are being followed by all employees.
§
Record
opening and closing procedures, general cleaning duties.
Denise Rafferty Law Office, Fredericksburg
Legal Secretary
§ Provide administrative support to the sole
Attorney of the law practice with a demonstrated ability to improvise
procedures, make important decisions based on my knowledge at the office and
meet demanding deadlines with the Courts.
§ Offer an excellence in communications, thus
being via phone, e-mail or mail by USPS. Manage all incoming calls and
messages. Determine the importance of a
call and how to resolve the callers question/issue in a non-advice giving way
without having consent from the attorney first.
Quick decisions made on a knowledge basis of the practice.
§ Ensuring that all office procedures are
completed properly and in a timely manner.
§ Preparation of legal documents for the
Courts; thus being every document submitted free of errors and meeting the
standards of the Courts.
§ Organize the office to a suitable manner for
easy access to files, research and contacts; this task includes immense filing
and accuracy.
§ Direct relations with clients to prepare
their upcoming case in Court; as well as maintaining contact with those
involved in the case: officers, witnesses, Court clerks and Commonwealth
Attorneys.
§ Coordinate the schedule for Court
proceedings and in office consultations.
§ Vast computer knowledge and skills a must;
proper grammar and spelling a plus.
RHK Motors, West
Union
Secretary/Sales
§ Maintain files such as: vehicle inventory,
payroll, shop maintenance, invoices, tire/wheel inventory, sales, office
expenses and collections for unpaid bills from customers. This task required immense knowledge of several
different computer programs and documents submitted to banks, Accountant and
other businesses.
§ Oversee that auto-shop work was completed as
scheduled to maintain the output of new vehicles on the lot and to see that the
customer’s vehicles were returned to them in a timely manner with a
satisfactory job complete.
§ Complete a daily schedule of work and
assignments.
§ Minor landscaping and cleaning duties
throughout the year.
§ Correspond with new buyers and up keep
previous customer list. Ensure that
every customer leaves the business pleased with our customer service and
satisfied with their new purchase.
§ Follow-up with customers on their Auto
repairs to ensure proper parts were purchased for the vehicles mechanic needs.
§ Management of bank financing for auto loan
transactions made through the local area banks.
Make certain that all customers were given a fair option of applying for
an auto loan and try to work with the banks to get them the best rate possible
if approved.
§ Promote business for sales of tires/wheels
and automobiles.
§ Manage the sales of automobiles: completing
bill of sale, auto warranty documents, odometer statement, vehicle title,
temporary tag application and documents for auto loan.
Education: Southern State Community College Hillsboro Ohio
Associate
Degree- Applied Business
Major-
Office Information Technology
Graduate
Class of June, 2007
§ Advanced
Spreadsheet
§ Business
Communications
§ Business Ethics
§ Business
Graphics
§ Database
Management
§ Document
Processing
§ Keyboarding I
§ Office
Management
§ Personal and
Human Relations
§ Transcript I
§ Word Processing
I, II
*Plus many more
courses
Program- Administrative Office Technology
Certification in Administrative
Office Technology May, 2005
General Education 9-12
High School Diploma
Graduate Class of 2005
Activities:
v Certified in Drive & Learn 2010
v Notary Public for the Commonwealth of Virginia 2009
v Secretary of the Business Professionals of
America 2004-2005
v Editor of the Ohio Valley Career and Technical Center
v BPA City Competition- 3rd place in
Parliamentary Procedures, 5th place in Accounting
2004
v MVP, West
Union
v West Union
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