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Jacob
Stroth
1544 Ardenwald Place #92
Reston, NA
32014
(617) 399-2477
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Summary
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More than 19 years programming and application development experience.
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Computer
skills
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Languages
·
Proficient
in: COBOL, MS Office
· Familiar with: CICS, SAS, Java, Adobe
Dreamweaver
Software
· Database: Microsoft SQL and Microsoft Access,
DYL260/280, Eztrieve, TSO/ISPF, Panvalet, VSAM
· Platforms: IBM OS/MVS, VM/CMS, Oracle, Microsoft
Windows XP, Windows 7
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Experience
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Asst. Business Systems Analyst
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4/2009 - Present
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City
of Portland, Portland, OR
· Provide ongoing customer support to city-wide
users of the Utility Billing System, an Oracle SQL database. This includes monitoring production
processes on a daily basis.
· Create comprehensive Business Requirements
Documentation by interviewing users and analyzing business rules and process
requirements. Meet with users and
programmers on an ongoing basis to ensure customer requirements and deadlines
are met.
· Communicate software problems and
enhancements to vendor and track through project resolution. This includes system testing, production
implementation and communicating solutions to the user community.
· Utilize database development and
administration tools (i.e., Toad) to query the database for reporting or to troubleshoot
production problems.
·
Prepare
training documentation, utilizing a variety of tools (i.e., Visio, Snag-it).
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Information Systems Technician I (temporary assignment)
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·
Provided
Data Center Operations support on the graveyard shift. This included monitoring batch processing
throughout the night and when necessary, determine the source of a production
problem, assess its priority level and determine direction to take to resolve
the problem.
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Office Support Specialist II
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· Utilize Sigma, a DOS-based relational
database system, to track and report on all job applicants, training and employee
recruitment.
· Input/design all job announcements posted
on the City jobs page, utilizing Adobe Dreamweaver software.
· Training coordinator for the City. This included ongoing advertisement of
classes, as well as registration and tracking to ensure minimum attendance
quotas were met for each class.
Took Sabbatical from work. 10/2002 – 04/2009
Lead
Analyst
04/1998 – 10/2002
Regence
Blue Cross Blue Shield of Oregon, Portland, OR
· Manage Sr. Programmer/Analysts workload;
interviewed job applicants to obtain and verify information used to screen
and evaluate them. Maintained
documentation for employees used to complete performance evaluations.
· Conducted extensive training sessions for
new employees.
· Conducted annual off-site disaster
recovery exercises.
· Collaborated with various levels of
management to gather information pertaining to key issues.
· Provided excellent customer
service/technical support to over 40 sites accessing our system remotely.
Sr.
Programmer/Analyst
· Primarily responsible for supporting and
maintaining the Medicare claims payment authorization system. Installed releases, conducted system
testing, resolved production problems; reported problems and potential
solutions to vendor, Federal government and other remote sites using the
software.
· Developed detailed testing procedures for
installing new software releases. (GAO
auditors commented they were the best testing procedures they had ever seen).
Consultant (assigned to Regence contract)
10/1997 – 04/1998
Ajilon Consulting, Beaverton, OR
· Installed software releases within
government-mandated deadlines.
Performed system testing and provided production support as part of an
on-call rotation team.
· After 6 month contract ended, was offered
permanent employment.
Project
Leader
02/1988 – 09/1989
Kerr
Glass Manufacturing, Los Angeles, CA
· Responsibilities expanded to include all
phases of project management, including project planning and tracking,
direction of programming staff, interviewing, personnel matters, coordination
with the user community and reporting to executive management.
Consultant
· Converted legacy financial systems (Accts.
Payable, General Ledger and Fixed Assets) to vendor package. Performed analysis on existing system;
designed, coded and tested conversion programs and their interfaces; implemented
system into production environment.
· Provided technical direction and training
to the user community.
Programmer/Analyst
06/1986 – 11/1987
Litton
Computer Services, Woodland Hills, CA
· Converted Litton’s legacy General Ledger
system to vendor package. Designed,
coded, tested conversion programs and their interfaces to Accounts Payable
and Payroll systems.
· Prepared detailed project plan, system documentation
and conducted training sessions for users.
· Provided technical assistance and
production support to Litton customers utilizing software.
· Extensive customer contact and travel
required.
Programmer/Analyst 02/1985 – 06/1986
G.C.
Services, Houston, TX
· Responsible for the installation,
conversion, implementation and maintenance of financial system vendor
packages.
· Installed software; designed, coded and
tested conversion programs, performed system testing, implemented into
production and provided ongoing customer support.
· Heavy interface with user community and
production scheduling staff, including training in application and system logic.
Variety
of jobs from Word Processing Clerk to Technical Writer 02/1976 – 02/1985
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