Associate Regional Trainer Sample Resume Format in Word Free Download -->

Associate Regional Trainer Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Smith Goli
30228 Falcon Ridge Orlando, MA 35147   smith_goli417@gmail.com (321) 502-2390
OBJECTIVE
To bring my energy and excitement to your company and embrace this new opportunity – I am looking to relocate to the Houston, TX area with or without relocation assistance

   Professional Experience

CCC Information Services / Atlanta, GA                                                                                         April 2009 – Present
Associate Regional Trainer
  • Managed training tasks by calling customers and scheduling training sessions on new computer systems
  • Trained customers on ways to make business to run more effectively
  • Conducted follow-up visits to ensure customer satisfaction after leaving job site and to ensure customer has strong knowledge of process
  • Troubleshot and evaluated processes with customer which helped sharpened my problem solving skills

MPK Automotive Systems / Norcross, GA                                                                    January 2008 – February 2009
Implementation Consultant Manager
  • Trained customers in a classroom setting and also supported them live on the new software and consulted with them on best practices to make the new system work for their processes
  • Facilitated meetings between our company and the customer during the install to make sure all open issues were resolved – this enhanced my leadership skills
  • Used my written communication skills to create a user manual for the computer software so that the customers would have a reference guide to assist them upon the training team’s departure

Princeton Information / ADP, Atlanta, GA                                                               September 2006 – December 2007
Application Trainer
  • Traveled for weeks at a time to support customers live on new computer software in which a lot of them were resistant to the change – this obstacle help me develop and strengthen my people skills
  • Used my computer knowledge to assist with converting data from their old software to the new software
  • After helping the customer get trained and use the new system, I also worked with them on their process flow and how the software can help them attain their goals just in a different, but yet efficient way

Reynolds & Reynolds, Atlanta, GA                                                                         September 2002 – September 2006
Customer Training Professional
  • Used my organizational skills to schedule training schedules between multiple stores in the timeframe allotted
  • Used my verbal communication skills to train customers in a classroom setting and using appropriate examples and analogies that would make it easier for the customer to grasp the concept of the new software and how to use it
  • Consulted with the managers on reports concerning their profit and costs and worked with them on how the new computer system can help those numbers go in the right direction – even if it means a slight process change
  • Spent time at my corporate office doing software testing and helping eliminate possible errors in the system - this helped the company create a better functioning product for our customers
Skills
Fluent in Microsoft Office Suite                                                                            Time Management Skills
Organizational Skills                                                                                                      Leadership Skills
Communication Skills (written and verbal)                                                                  Problem Solving Skills
Education and Credential
Bachelor of Arts Degree in Management Information Systems
NORTHWOOD University Midland, MI
Graduated Cum Laude  


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