Associate National Service Representative Sample Resume Format in Word Free Download

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Sonalika Satter
27 Bank Street SE, Cincinnati , LA 25601    559-321-1547    sonalika_56s@rediffmail.com

Objective	To be given the opportunity to grow and excel in a rewarding career where I may flourish in my interpersonal skills, further my growth personally and succeed professionally.
Experience	Associate National Service Representative Jan 2009 – Present  Amica Mutual Insurance,    Lincoln, RI §  Communicated with insured’s and assist with their needs and concerns §  Effectively assisted irate customers and retained business §  Accomplished multi-tasking with the ability to navigate between up to six different computer programs at a time §  Sold insurance policies, property and casualty §  Provided exceptional customer service daily and received many commendations from new and established customers §  Exceptional ability to work with little to no supervision as well as in a team environment §  Completed continuing education courses on a regular basis as well as successful completion of Integrity Selling and AIDINC Sales certification §  Created, maintained and achieved quarterly and yearly goals
	Manager Aug 2006-May 2008  Sanford-Covell Villa Marina,   Newport, RI §  Through self motivation, became Marketing Director within three months of employment and attended monthly business owner meetings hosted by the city of Newport §  Checked guests in and out of the bed and breakfast §  Handled money in excess of $30,000 §  Made breakfast daily for guests §  Performed extensive housekeeping §  Event coordination
	Manager April 2005 – January 2008   J.L. Maher Center,    Middletown, RI §  Directly supervised 5 staff members and assisted 8 clients within a group home setting §  Managed overnight duties as well as assisted with covering shifts as needed §  Set schedules for my staff and placed them with clients based on their personalities and specific skills §  Held bi-weekly meetings with staff to consistently improve moral of the clients and the overall workflow of the group home §  Submitted monthly reports of client status §  Hired and released staff as necessary §  Delegated responsibilities daily
Education	Community College of RI, Lincoln, RI Sept 2006-present    §  Worked towards completing General Studies degree to move on to Bachelors degree at Rhode Island College §  Tutored English part time from Jan 2007-May 2007

                                    Rhode Island College, Providence, RI

Sept 2010-present   

§  Working towards completion of Bachelors Degree in Business management

References                  May be furnished upon request.

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