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Brian Parker
brian.parker29@gmail.com
brian.parker29@gmail.com
2011 Boltz Street Colorado, LA, 40112 329-720-7025
OBJECTIVE
Seeking an entry level IT Support / Help Desk
position.
WORK EXPERIENCE
NeptuneGFX
LLC
Owner
/ Operator
Oklahoma
City, OK 2009
– Current
Supervised
up to 3 contract personnel. Provided clients with technical assistance via
phone and internet communication. Performed troubleshooting, repair, and
installation of consumer and commercial grade networking hardware and computer
systems. Provided on-site support for IT systems, including computer
repair, server maintenance, and network cabling troubleshooting. Created
document, media, and invoice management solution for use within company, with
clients, and contract personnel. Earned a reputation for professionalism,
concise solutions, and complex problem resolutions.
SKILLS INTERESTS / ABILITIES
SKILLS INTERESTS / ABILITIES
§
Advanced skills with Windows 2000, XP, Windows
Server 2008, and Windows 7.
§
Advanced knowledge with Mac OS X and Macintosh
hardware.
§
Expert skills in Microsoft Office 2007 and
Microsoft Office 2010.
§
Intermediate skills in
L, XHTML, PHP,
JavaScript and CSS.
§
Intermediate knowledge in troubleshooting and
support for networks.
|
§ Extensive computer and
networking knowledge.
§ Used a computer since
age of 4.
§ Fluent in English communication both verbal and written.
§ Work effectively both within a team environment and independently.
§ Typing Speed: 78 wpm
§ Quick learning through
on-the-job training.
§ Able to easily learn
and apply new skills
|
EDUCATION
Oklahoma State University 2007-2009
Computer Science Major
University of Central Oklahoma 2006-2007
Biology Major
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