Languages / Travel
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English – Native (Fluent) Spanish – Native
(Fluent) Brazilian
Portuguese – Intermediate
Two Valid Passports,
Full Work Authorization & Dual Citizenship United States & Costa
Rica
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Employment
History and Experience
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WEM Automation, Inc.
New Berlin, WI * Current
Employer Do Not Contact *
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Network Administrator / Process Control
Engineer
2009 -
Present
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Role Responsibilities:
Co-develop, support and commission Allen
Bradley custom VB6/Wonderware written PC/PLC based process control
systems for the animal nutrition and asphalt industries. Operating as both a field engineer and
remote support engineer.
Administer office network comprised of four
Windows Servers, Exchange, SQL, SharePoint, Fortigate Firewall/VPN, FTP
and OnContact CRM. Provide key
support to Latin American clients in Spanish. Frequent participant of the
rotating on-call 24/7 emergency support line.
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Key Accomplishments:
Ø Performed migration from single SBS 2003 to four specialized
Windows Server 2003 enterprise deployments. Migrated FSMO roles, GC/OUs, Exchange,
SQL & FTP Services. Added
Secondary DCs and SQL failover clusters.
Ø Commissioned and serviced process control systems on-site
throughout the United States, Canada & Latin America.
Ø Introduced virtualization through deployment of VMWare Server
revolutionizing and streamlining the exiting software test process.
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Repete Corporation
Sussex, WI
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Networking Specialist / Process Control Engineer
2008 - 2009
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Role Responsibilities:
Support and commission Allen Bradley/Rockwell
custom .NET written PC/PLC process control systems exclusively for the
animal nutrition industry. Operating
as both a field engineer and remote support engineer. Frequent participant
of the rotating on-call 24/7 emergency support line.
Provide advanced networking and infrastructure
support internally and at customer sites to ensure correct database
connectivity and uninterrupted control system operation. Assist the IT
Department with system preparations and daily support operations.
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Key Accomplishments:
Ø Spearheaded a VPN connectivity project connecting the Repete office
network to enterprise level networks at large feed industry conglomerates
such as Cargill, Westway, Foster Farms, Hubbard Feeds and CP.
Ø Implemented Microsoft CRM 3.0 and SharePoint Services 3.0 to replace
obsolete paper-based workflow processes.
Ø Rebuilt and rewired an entire AS-I network topology at Westway’s
Liquid Batching Plant in Clewiston, FL to re-establish control of
actuators, valves and receiving/loadout functionality.
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NOTE:
Practical Field Experience
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Served at both WEM
Automation and Repete as a Field Service Engineer in addition to other
roles; commissioning and orchestrating the physical installation of the
control system at both feed and asphalt plants. This required an advance knowledge of
electrical distribution systems (both AC/DC), current transducers, lockout/tag out safety procedures,
mechanical function, motor control, pumps, liquid/dry flow meters, analog
signals, scale/load cell configurations, thermocouples/RTDs, moisture
probes, vibration sensors, limit/proximity switches, tachometers, exhaust
systems and a variety of other mechanical field devices requiring in-depth
operational knowledge.
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Creative Management
Solutions
North Port, FL
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Development Consultant / Senior Support Technician
2008
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Role Responsibilities:
Analyze, interpret and migrate the FileMaker
based forms application to a SQL backend / .NET frontend application.
Provide customer support for the existing
FileMaker based application.
Customize and perform quote work as specified by the customer.
Generate marketing content and perform web
demos to prospective customers.
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Key Accomplishments:
Ø Migrated FileMaker databases to SQL 2005 retaining relationships.
Ø Created an effective marketing campaign and revamped the webinar
process with higher impact visuals and better executive appeal.
Ø Serviced key customer accounts with special program modification
requests.
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Accurate Court
Reporting, Inc.
Punta Gorda, FL &
Utica, NY
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Network and Telecom Administrator
2006 - 2007
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Role Responsibilities:
Administer a multi-office network
infrastructure - two Windows 2003 Servers, Exchange, SQL 2005, SharePoint
2.0, Acclaim Solaria and persistent hardware VPN between sites. Setup, maintain and operate two Polycom
Video Conferencing systems ISDN / IP based. Manage Panasonic Digital PBX
and voicemail delivery system.
Devise new product offerings by synchronizing
testimony video to transcript. Perform duties as a legal videographer, recording
depositions and other discovery procedures per court specification.
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Key Accomplishments:
Ø Migrated from Windows 2000 Server to a dual Windows 2003 Server
Standard with SQL failover clustering.
Ø Worked with Acclaim Solaria software authors to establish a new
standard in SQL database merge replication allowing real-time database
transactions between FL and NY offices.
Ø Installed and ran all network wiring at the new Punta Gorda, FL
facility during construction phase including fractional AdTran Channel Bank
for fractional T-1 & digital phone system from demark forward.
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Sony Electronics of
America
Fort Myers, FL
Role Responsibilities:
Provide the final tier of support for all
unresolved support incidents. Make
product modifications and write engineering specifications for fixes or
re-design in future models. Write
knowledge base articles/white papers for internal and public use.
Prepare and train Tier I, II & III support
technicians. Support Sony Business
& Professional products such as NAS Systems and industrial computers.
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Senior Support Engineer / Product Specialist
2004 – 2005
Key Accomplishments:
Ø Completed three-months of Six-Sigma training and a one week ITIL
Standards familiarity course.
Ø Submitted a thorough proposal for the implementation of SharePoint
across a network of over 400+ workstations and eight servers.
Ø Implemented a myriad of fixes and design modifications which were
carried forward into future VAIO computer models.
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ON Demand Software,
Inc.
Bonita Springs, FL
Role Responsibilities:
Support and assist Windows Server based network
administrators in the deployment and use of the WinINSTALL product.
Develop e-mail marketing content and PAD files
for submission of software to internet shareware sites.
Provide key support to Latin American customers
in the capacity of sales and support.
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Senior Support Engineer
2003 - 2004
Key Accomplishments:
Ø Completed and earned WinINSTALL 7.0/8.0 Certification.
Ø Attended IT tradeshows to
promote and demonstrate the WinINSTALL product to system administrators.
Ø Worked closely with QA to test and introduce Patch Management
functionality and improve Hardware Inventory capabilities.
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Independent
Consulting Experience
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In addition to the
employment history and experience referenced above, there is additional
overlapping experience performed as an independent business technology
consultant; this experience is outlined here.
1998- 2002 Advanced Data Concepts, Inc.
Built
custom-computer workstation and server systems per specification. Performed on-site computer and server
repair services for businesses in the Southwest Florida market.
2001-2004 &
2010 InterFusion International, Inc.
Departing
from primarily hardware focused solutions in the previous venture – the
focus shifted to business software solutions centered on Windows 2000
Server and later Windows Server 2003.
Consulted with businesses throughout Florida and Latin America in
deployments of first servers, SBS 2000/2003, Exchange 2000/2003 and
SharePoint which became our niche offering at the release of Office
2003. Began offering hosted
internet-facing SharePoint sites on a monthly subscription basis to
businesses seeking a virtual office on the web – with a scalability plan to
include the future installation of a dedicated SharePoint Web Server on
premises. Was elected by Microsoft’s
TS2/Technet Sales Seminar Team to present case-study examples around the
Southeastern United States - showcasing InfoPath and SharePoint as
extremely viable avenues of revenue and powerful collaboration
platforms. In 2010, the name and
brand were recaptured and incorporated in Wisconsin for freelance
consulting purposes.
2005-2008 J.F. Parrish & Associates, Inc.
Provided
specialized business development consulting, including but not limited to
software and hardware IT solutions.
Performed service on business systems including,
videoconferencing, telecom devices and computer networks. The idea in this business model was to
provide business executives with the tools necessary to analyze their
business processes. Offerings
included implementation of SharePoint 3.0 Services / MOSS 2007 and
Microsoft CRM to help centralize company data and develop workflow
through XML forms developed in InfoPath.
Information would be captured through worker input and assignments
and the data would be compiled in Excel Pivot Charts which comprised a
custom dashboard for business analysis.
Specialized in migrating users away from custom Excel/Access
databases, ACT! and Goldmine databases – into a SQL based SharePoint/InfoPath/CRM
customized solution package.
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