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Implementation Specialist Sample Resume Format in Word Free Download

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Yuvaraj Zttou
571 East Hanover
Philadelphia LA  30251

Home – 250-510-3244     Mobile – 250-699-3911

Yuvaraj.zttou37@gmail.com

 

SUMMARY


Sr. Application Developer Systems Analyst, open to relocation, with expertise in application development, production support, problem solving, and vendor relations.  Experience includes working on mainframe, UNIX, and Windows systems.  Diverse background includes working for Fortune 100 companies, and for small entrepreneurial businesses.  Strengths include problem determination and solving, testing, and system analysis.

 

PROFESSIONAL EXPERIENCE


Genesis Network Solutions, Abilene, TX                          July 2011 – Present

AT&T San Ramon, CA

Application SME/Implementation Specialist                            Position eliminated due to budget cuts
Coordinated implementation tasks for various systems on the mainframe, using ChangeMan.  Managed and audited members of various RACF groups.  Audited methodology documentation for completeness and to ensure correct elements were in documentation.  Completed SOX audit activities.
  • Created implementation calendars showing dates for various implementation tasks, for various groups, ensuring ongoing release schedule.

Internal Revenue Service, Lanham, MD                           February 2011 – March 2011

Systems Acceptability Tester                                                   Left due to low pay and high cost of living
Created test plans for programs written in Assembler and COBOL, running on z/OS (mainframe).  Examined programs for defects.

 

CDI IT SOLUTIONS, Atlanta, GA                                         September 2010 – November 2010

SunTrust Banks, Inc, Atlanta, GA

Application Developer                                                             Project I was working on was canceled
Coded and tested COBOL Batch and CICS MQ Series programs to collect Car Dealer Loan Information, running on z/OS (mainframe), using CA-Endevor.  Moved DB2 rows between multiple tables using IBM Optim for testing.  Coded DB2 SQL queries to access DB2 databases.  Ran SQL queries to create test data and verify program results.
  • Coded and tested COBOL DB2 program to convert folder types in AIS+ EE/ImagePlus, resulting in better tracking of loans.
  • Coded and tested COBOL CICS MQ Series program to notify another system of receipt of car loan documents via MQ Series messaging, enabling other loan tracking system to record receipt of loan information.
  • Diagnosed MQ Queue start up problems with new program, enabling MQ queue to work correctly.
  • Tested MQ Series COBOL CICS program in batch environment emulating CICS responses, as CICS environment wasn't available at the time, ensuring program worked when CICS test environment was available.

IT RESOURCE SOLUTIONS.NET, East Setauket, NY    March 2009 – June 2010

Blue Cross and Blue Shield of South Carolina, Columbia, SC

Senior Application Developer System Analyst (Finance)         Project I was working on wrapped up
Developed, implemented, and supported Batch and CICS APS/COBOL (MFEEE) programs, running on z/OS (mainframe), using IMS, DB2/SQL, CICS, and MQ Series for financial billing and payment tracking system for insurance premium payments, using CA-Endevor.  Coded CICS maps and programs to work on 3278 terminals.  Created JCL standardized Batch cycles to facilitate application test releases in a z/OS mainframe environment utilizing ZEKE for scheduling, and ChangeMan to automate the standardization process.  Designed, built tested, scheduled, and installed mainframe batch cycles into production utilizing JCL and procedures.  Coded SQL queries to create test data and verify program results.  Moved DB2 rows between multiple tables using IBM Optim for testing.  Supported JCL jobs and procs containing SyncSort, IDCAMS, and other IBM Application Support utilities on a rotating basis.  Analyzed Assembler programs to determine functionality. Tracked and resolved defects using HP Quality Center.
  • Fixed APS program that used ACH transactions to correctly extract declined and error entries, increasing productivity.
  • Changed APS CICS program and map to remove defunct payment method.
  • Coded an APS program to break down a time window into 24 hour slices, and notify the calling program if further calls are needed, addressing an issue with new development.
  • Released programs, procedures, control cards and jobs using CA-Endevor.
  • Aided in converting business user needs to program specifications.
  • Tested programs thoroughly, ensuring my changes worked when they are supposed to, and not work when they are not supposed to, ensuring dependability.

 

OFFICEMAX, Naperville, IL                                                 January 2005 – November 2008


Business/Configuration Analyst (IT Finance)                            Laid off
Supported COBOL IMS DC Tax Calculation Bridge system, running on z/OS (mainframe),  that interfaced with Taxware (Sales/Use Tax System) and COBOL IMS Billing System to calculate tax on customer invoices.  Also supported JCL jobs and procs containing SyncSort, SyncSort sortexits,  Easytrieve, IMS Support utilities, IDCAMS, and other IBM Application Support utilities on a rotating basis.  Coded DB2 SQL queries to create test data and verify program results.  Created JCL standardized Batch cycles to facilitate application test releases in a z/OS mainframe environment utilizing CA-7 for scheduling, and ChangeMan to automate the standardization process.  Supported UNIX Taxware systems (Sales/Use Tax System, VeraZip, STEP, and Toolkit) interfacing with SAP to provide correct tax for transactions, and provide tax rate for the registers at the stores.  Trained to perform simple SAP Functional Programming changes.  Coded UNIX scripts to perform standalone tests of the Taxware system.  Analyzed Assembler programs to determine functionality.  Used Connect:Direct (NDM) to exchange files between the mainframe and AIX.  Analyzed a few SAS programs to determine purpose of program.  Established and maintained company relationships with Taxware, Inc. (for Taxware programs) and Deloitte & Touche (for CORPTax).  Used Xpeditor to test programs.
  • Performed yearly SOX audits for the sales tax systems, ensuring compliance.
  • Performed monthly tax rate updates to Taxware system on UNIX and mainframe, ensuring continued accuracy.
  • Tested Taxware systems extensively in UNIX and mainframe environments, fixing discovered problems, improving accuracy and decreasing audit exposure.
  • Successfully installed Taxware Toolkit interfacing with UNIX server via X Windows, addressing a major development issue.
  • Installed and maintained CORPTAX system, resulting in increased productivity.
  • Consulted with users regularly to determine requirements for tax calculation system, transform the requirements to system specifications, and updated system accordingly, resulting in increased productivity.
  • Analyzed, designed, coded, installed, and scheduled a new COBOL IMS program and job to report on tax exempt certificate activity, enabling the users to audit new certificates, and follow up with expiring certificates for existing customers, ensuring continued business.
  • Analyzed a C program and discovered root cause of problem we were having with program, resulting in increased knowledge.
  • Wrote a UNIX shell script to update the Taxware files unattended and attempt recovery when needed, resulting in increased availability of system.
  • Upgraded Taxware systems on several UNIX servers for SAP use, ensuring ongoing availability of the system.
  • Maintained UNIX permissions for Taxware systems, ensuring availability.
  • Tuned a VSAM file, resulting in a significant decrease of file space and increased performance.

SEARS, ROEBUCK, AND CO., Hoffman Estates, IL         October 1988 – June 2004

                                                                                                                                Laid off

Production Support Specialist (Finance Systems)                   January 1998 - June 2004

Developed and supported the COBOL CICS VSAM Tax Calculation Bridge between POS and the Taxware systems (Sales/Use Tax System and VeraZip), running on z/OS (mainframe), enabling the register in the store to show the correct sales tax in real time.  Supported Assembler IMS DB/DC Sales Tax Return Preparation system which interfaced with RIA/FastTax, until retirement.  Developed and supported the conversion to the new COBOL CICS DB2 Sales Tax Return Preparation system, which interfaced with RIA/FastTax.  Coded CICS maps and programs to run on 3278 terminals.  Coded DB2 SQL queries to create test data, verify program results, and embed queries in programs.  Created JCL standardized Batch cycles to facilitate application test releases in a z/OS mainframe environment utilizing CA-7 for scheduling, and ChangeMan to automate the standardization process.  Designed, built tested, scheduled, and installed mainframe batch cycles into production utilizing JCL and procedures.  Provided continuous on-call support for Taxware..  Supported UNIX Taxware systems which calculated the sales tax for Commercial Sales and e-Commerce.  Coded UNIX scripts to perform standalone tests of the Taxware system.  Supported JCL and procs containing SyncSort, SyncSort sortexits,  Easytrieve, Quikjob, IMS Support utilities, DB2 Support utilities, IDCAMS, and other IBM Application Support utilities on a rotating basis.  Supported Assembler VSAM Tax Exempt Certificate Tracking system.  Analyzed a few SAS programs to determine purpose of program.  Established and maintained company relationships with Taxware, Inc. (for Taxware programs).  Released programs, procedures, control cards and jobs using ChangeMan.  Used File-AID to access databases for testing.
  • Successfully managed disaster recovery test for entire company when regular manager was unexpectedly hospitalized, resulting in availability of test window.
  • Created, implemented, successfully tested, and maintained disaster recovery plans for all Tax systems, ensuring ongoing availability.
  • Served as Subject Matter Expert for the Taxware systems, resulting in increased knowledge and improved integration.
  • Performed monthly tax rate updates to Taxware system on UNIX and mainframe, ensuring continued accuracy.
  • Upgraded Taxware system on the mainframe to new release, changing in-house developed system to handle new version, resulting in continued accuracy.
  • Upgraded Taxware systems on several UNIX servers, some for e-Commerce use, ensuring ongoing availability of the system.
  • Tested Taxware systems extensively in UNIX and mainframe environments, fixing discovered problems, improving accuracy and decreasing exposure.
  • Managed small group to aid in a large wave of Taxware updates, ensuring accuracy of system.
  • Trained several people on use of Taxware systems, ensuring ongoing support.
  • Consulted with users regularly to determine requirements for tax calculation system, transform the requirements to system specifications, and updated system accordingly, resulting in increased productivity.
  • Maintained CICS test regions, defining new resources and upgrading region to new releases, ensuring availability.
  • Built a functioning Windows NT Server for use as a Y2K test server, and maintained user accounts, resulting in ability to test applications for Y2K.
  • Supported ChangeMan for group, expanding datasets when needed, and fixing stopped release jobs when necessary, ensuring continued availability.

Senior Technical Programmer (Human Resource Systems)    April 1991 – January 1998

Supported Assembler Batch and CICS VSAM Profit Sharing System, running on MVS/ESA (mainframe).  Supported JCL and procs containing SyncSort, SyncSort sortexits,  Easytrieve, Quikjob, IDCAMS, and other IBM Application Support programs.  Provided on-call support on a rotating basis.  Supported Assembler CICS VSAM Unemployment Compensation Tracking system.  Supported other Assembler CICS, PL/1, VSAM, and DB2  programs in Pension, Payroll, and Employee Database systems.  Retired several systems that were no longer used.  Created JCL standardized Batch cycles to facilitate application test releases in a z/OS mainframe environment utilizing CA-7 for scheduling, and ChangeMan to automate the standardization process.  Designed, built tested, scheduled, and installed mainframe batch cycles into production utilizing JCL and procedures.  Analyzed a few SAS programs to determine purpose of programs.  Used File-AID to access databases for testing.  Coded CICS maps and programs to run on 3279 terminals.
  • Rewrote entire Inquiry subsystem of Profit Sharing System, created comprehensive test plan, and successfully tested subsystem, resulting in substantially increased accuracy.
  • Created, implemented, successfully tested, and maintained disaster recovery plans for various mainframe and client/server HR systems, ensuring system availability.
  • Successfully executed Disaster Recovery plan for the Check Writing and Check Reconciliation systems when a user accidentally deleted the systems, ensuring information availability.
  • Successfully ran Disaster Recovery test for entire company when regular employee was unexpectedly unavailable.
  • Maintained CICS test regions, defining new resources and upgrading region to new releases, ensuring availability.
  • Managed small group of consultants to aid in substantial changes to system, enabling on schedule completion of changes.
  • Managed small group to aid in elimination of a discontinued CICS feature present in all systems we supported, ensuring ongoing system availability.
  • Aided with modeling database changes for Sears stock in 401(k) plan splitting into Dean Witter and Allstate stocks, resulting in increased system features.

 

Technical Programmer (Catalog Systems)                              October 1988 – April 1991

Supported Assembler Batch VSAM Inventory Management System, running on MVS/XA (mainframe), including Input Edit, Mainline, and External System Interface modules until retirement, on a rotating basis.  Also supported CICS Macro Level programs until system retirement.  Developed and supported APS/COBOL DB2 Inventory Management System using SQL.  Coded DB2 SQL queries to access DB2 databases.  Provided on-call support on a rotating basis.  Supported JCL and procs containing SyncSort, SyncSort sortexits, IDCAMS, and other IBM Application Support programs.
  • Created a master book of input control cards for the Assembler Inventory Management system for users, showing correct field placement and accepted field values, resulting in increased productivity and accuracy.
  • Maintained CICS test regions, defining new resources and upgrading region to new releases, ensuring availability.

TECHNICAL PROFILE


Operating Systems

MVS/XA, MVS/ESA, z/OS, Sun Solaris, Windows Server 2003, UNIX, X Windows Server


Databases

VSAM, IMS, DB2, Lotus Notes, Microsoft Access, Microsoft SQL Server 7.0


Software Tools

SmartTest, Intertest, File-AID/Batch, File-AID/ISPF, File-AID/IMS, File-AID/VSAM, File-AID/DB2, AbendAID/FX, AbendAID/CICS, SyncSort, FTP, VSAM Utilities (IDCAMS), IBM Utilities (IEBCOPY, IEBPTPCH, IEBGENER, etc.), ChangeMan, PVCS, CA-1, CA-7, CA-11, IMS Utilities, SPUFI, QMF, Xpeditor, Xpeditor/CICS, CA-Endevor, DumpMaster, ZEKE, IBM Optim, PuTTY

 

Computer Software

Microsoft Office, Microsoft Word, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Taxware Sales/Use Tax System, Taxware VeraZip System, Taxware STEP System, Taxware Toolkit, MQ Series, JCL, Visio, TSO/ISPF, vi (UNIX), CORPTAX US Compliance, CORPTAX Provision, CORPTAX Calendar, CORPTAX FIN-48, IBM File Manager, Connect:Direct (NDM)

Programming Languages

COBOL, Assembler/BAL, Language Environment/370 for OS/390 (LE/370),  Assembler macros, APS (MFEEE), APS Macros, CLIST, ISPF Programming, Easytrieve, QuikJob, 
L, CICS, CICS Resource Definition - Macro, CICS Resource Definition - Online (RDO), UNIX Shell Scripting, SQL Queries, SAS

Methodologies

Yourdon, DMR Productivity Plus (P+), Cadence, Unified Process

Soft Skills

Vendor Relations, System Analysis, System Design, Disaster Planning and Recovery, Database Analysis, Database Design, Data Modeling, Process Modeling, Business Analysis

EDUCATION

Bachelor of Science, Computer Information Systems – February, 1988
DeVry Institute of Technology, Addison, IL
President's List, Dean's List

PROFESSIONAL DEVELOPMENT

JavaScript                                                         HTML                                                    XML
Language Environment/370 for OS/390                 Microsoft SQL Server                             Database Design
System Analysis                                               Verbal Communication                           Written Communication
SAP                                                                 Java                                                      C++
Program Management                                        SAS


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