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Charles Dick 390-514-3678
471Oldham Road ,
Dayton, NA, 25781 charles.dick47@yahoo.com
Professional Profile |
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I have worked industrial construction,
commercial construction, account manager for AT&T, and also worked in
sales, I strive to get work done in a professional and timely manner, while
following guidelines and safety procedures.
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Professional Accomplishments |
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Account management
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supervisor of escalated calls
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inform customers of reduced data speeds
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manage a customers account to make sure
they get the best value for their money
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Sales
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Sold over $2,000 my first week at Vector
Marketing
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Experience in talking on the phone with
customers
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Experience in sales
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Can close the sale
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Experience in communications with
customers
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Assisted customers with their accounts to
make sure they were getting the best value for the money they spend, and to
make sure they didn’t have features that they didn’t need.
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Did tech support and troubleshooting for
AT&T wireless cell phones and other devices to make sure the customers
problem was resolved and they had no more issues with the device.
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Answered billing questions and assisted
the customer with any concerns or comments about their service.
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Work History |
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Account manager
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Convergys, Clarksville, TN
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Answer escalated telephone
calls for AT&T about data speeds and give great service to customers.
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10-11-2011 to Till Date
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Sales Rep
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Vector Marketing, Clarksville, TN
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Sales in Cutco kitchen
cutlery. Placed phone calls to the customer and gave information to the
customer about the product and set up appointments with the customer and
closed the sale with demonstrating how the product worked.
NBC Inc., Nashville TN
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Follow leads that AT&T
provided to sell their product of AT&T U-verse. Close the sale with the
customer to show them what they have and what they could have with the
service.
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07-23-2011 to 9-7-2012
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Laborer
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Ard Contracting, Clarksville, TN
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Industrial construction,
operating skid-steers, running jack hammers, and excavating dirt from
trenches any general labor work that needed to be done
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09-04-2010 to 6-15-2012
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Customer service
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Krispy Krunchy Chicken, Clarksville, TN
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Cook food that the customer
ordered while running a cash register and making sure the customer’s needs
were satisfactory.
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03-12-2010 to
9-1-2010
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Education |
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Basic
studies
Bachelors
degree in Information in Technology
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Stewart County High School,
Stewart County, TN
University of Phoenix
Clarksville, TN
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05-13-2010
Presently taking
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