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Tony_blake59@hotmail.com (412)
326-5617
OBJECTIVE
To
obtain a position in a growing organization; experiencing an opportunity for
advancement while building upon my existing experience.
CAREER
SUMMARY
Quality
organizational manager with experience in all aspects of administration,
personnel, and customer service.
Exceptional ability and dedication to meet highest required
standards. Demonstrated top performer in
problem solving and innovative thinking; with team leadership, communication,
and organization skills.
EDUCATION
Colorado
State University, Fort Collins, CO Graduation:
May 2003
BS
Business Administration; Concentration:
Organizational Management; 3.5-3.8 G.P.A., Dean’s List: 2 of 4 Semesters
The
National Technical Institute for the Deaf, Rochester , NY
American
Sign Language Interpretation: 4.0 G.P.A.; Dean’s List: 2 Semesters
PROFESSIONAL
EXPERIENCE
Homemaker Denver,
CO
September 2007-Present
Responsible for
organizing and maintaining a household consisting of two adults and one
child.
Consultant/Contractor New
Hildebran Enterprises, Denver, CO
November
2005-August 2007
Actively
involved in various duties associated with the carpet and flooring commercial
and residential installation, including; renovations of older homes, newly
built homes, hospitals, schools, veterinary clinics, and other businesses.
·
Assisted in laying carpeting and flooring on concrete, tile, and overlay
on floors and stairs.
·
Executed daily operations of inventory of tools and materials on time
and with accuracy.
·
Was proficient in ensuring measurements were accurate.
·
Trimmed and tucked carpeting to fit to architectural specification around
openings and thresholds.
·
Assisted other workers by performing a variety of duties, such as
furnishing another worker with materials, tools and supplies.
·
Cleaned work area, tools, and equipment.
·
Successfully handled Forbo flooring and other custom made product.
Hotel Manager Intown Suites,
Denver, CO
August
2004-October 2005
Managed
and maintained 236 rooms for an economy, weekly hotel. Responsible for maintaining a staff of six
including; five housekeepers and one person in charge of maintenance for the
hotel. Continuously upheld the rules and
regulations as required by federal licensing guidelines and corporate offices.
·
Managed and held accountable for all branch
administrative functions including:
front desk, inventory, staff and guest preservation.
·
Responsible for cash flow management
and controlled all sales income, revenues, and fees daily.
·
Recruited, supervised, and trained a
multiple staff of housekeeping and maintenance.
·
Accounted for up to $5,000 per day safe
drops and bank deposits.
·
Handled multi-line phones, taking and
processing check-ins, reservations, and current guests’ payments on a daily
basis.
·
Authorized to carry all keys with
access to safes and personnel records.
Assistant
Manager Rock Ridge Apartments, Oro Valley , AZ
June
2003-August 2004
Responsible
for assisting the manager at a 319-unit residential apartment community with a
high-end clientele. Administrative
duties included: filing, answering phones, handling finances, leasing apartment
homes, resident retention, training staff, utilizing Rent Roll, and other basic
computer programs on a daily basis. Excellent
communication and organizational skills, team work, creativity, and
multi-tasking were expected and required on a continuous basis.
·
Demonstrated management skills by
coordinating and delegating in order to achieve required results.
·
Exhibited interpersonal communication skills
while working with a diverse set of residents and employees.
·
Improved upon organizational systems
with regards to new residents’ leases and paperwork establishing a timely
manner of preparations.
·
Continuously maintained a 98%
occupancy level, primarily specializing in dealings with an out-of-state
clientele.
·
Developed and implemented corporate
image building through continuous marketing community outreach.
·
Created ideas for events for residents
in a team work environment resulting in a distinguished, family oriented
community.
·
Utilized own computer skills to
restore and refurbish community business center.
Sales
Associate
Fall 2001-Summer 2003 Bath
Summer 2003-Fall 2004 Tucson , AZ
Customer
service and sales responsibilities included: greeting potential buyers,
answering phones, responding to any and all consumer questions, handling
merchandise returns to the utmost satisfaction, custom gift wrapping, hands on
product demonstrations, and offering any other service to completely fulfill
the needs of the customer.
·
Top seller in every category,
succeeded in selling 150 gift boxes in less than two hours, and winner of
almost every contest offered.
·
Superb communication and interpersonal
relationship skills required to achieve sales goals.
·
Fast-paced learner where extensive
product knowledge is a “must.”
·
Speed, efficiency, and creativity with
custom gift baskets resulted in my being solely in charge of assembling and
accessorizing them.
·
Independently in charge of specific
zones such as: Beauty: scents, lotions, soaps; Bath Accessories: candles, massage instruments, robes and slippers;
Specialty Items: gift baskets,
aromatherapy oils and burners, and books.
·
Capability of switching zones to
ensure continued product knowledge is essential to better serve the
consumer.
LEADERSHIP
AND VOLUNTEER ACTIVITIES
Delta
Sigma Pi Professional Business Fraternity
Spring 2002-Present
Chairperson of Community Service (2002-2003)
Tau
Iota Omega Mortar Board National Senior Honor Society Spring
2002-Present
Co-Chairperson of Philanthropy (2002-2003)
The
Business Management Club Spring
2002-Present
Founding Member
and Chairperson of Philanthropy (2002-2003)
American
Red Cross Disaster Action Team Spring
1995-Summer 2000
Active On-Call
Member Status
ADDITIONAL
RELEVANT TRAINING/EXPERIENCE
Operations
Management: Project
Management
Human
Resource Management: Diversity
in the Workplace
Management
Accounting:
Balance
Sheets, Income Statements
Principles
of Marketing: Business-to-Business
Marketing
Eligible
for National Certification: American
Sign Language Interpretation
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