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Clarity / Workbench / PPM / PMO / PM                          Delton Parks

Corp-to-Corp, long or short-term                             delton.parks217@yahoo.com

Permanent for right position                                                (633)230-0211

AREAS of EXPERTISE

·        Infrastructure Project Management

·        Clarity Administration / Project Coordination

·        Program Management Office / Project Support Office

·        Clarity PPM / Open Workbench, Niku Workbench, ABT Suite

·        Project Planning / Resource Management / Scheduling / Reporting

·        Certified in CA Clarity Boot Camp as a Functional Consultant in 2006

·        COBOL/CICS programming, program & system design, DSSD methodology

EXPERIENCE SUMMARY

Project & Portfolio Management (PPM) & Productivity SOFTWARE

Clarity PPM including Open Workbench, Project Management Module, Resource Management Module, Demand Module, Portfolio Management Module, Time Tracking, Open Workbench, Niku Workbench, ABT Project Workbench, Project Bridge Modeler, Methods Architect, ABT Repository, Repository Manager, Team Workbench, MicroSoft Project (MSP), MS Word, Excel, Access, and PowerPoint, Doc-To-Help, Visio, Lotus Notes, ABC FlowCharter, Brackets.

Project & Multi-Project MANAGEMENT

Managed numerous Infrastructure Projects including the Research, Design, Development & Deployment of the Core Tools, Methodologies, Policy, Standards & Procedures for Program Management & Project Support Offices.  Also, managed Several Software Development & Software Enhancement Business & Technology Projects.

Program Management & Project Support Offices (PMO & PSO)

Project, Program & Enterprise-Wide Clarity Administration & Project Coordination, Project Planning, Resource Planning (ERP), Scheduling, Tracking, Reporting, Help Desk, Mentoring & Training.

Tool Evaluations & Deployment, Software Development (SDLC) & Project Management Methodology Development, Policy, Standards & Procedures.

Project Management Maturity & Department Organization Assessments & Recommendations, and some SEI CMM & TQM activities.

Y2K Remediation Program Management.

Software Development (SDLC) & Project Management METHODOLOGIES

PQS / ADM, Sybase SAFE, Keane Development Frameworks, Warnier / Orr DSSD.

EXPERIENCE CHRONOLOGY

·        07 yrs – Project/Program Mgnt, Clarity PPM Admin, Proj Coord, Tool Usage

·        03 yrs - Medicaid Systems Remediation, HIPAA mandate

·        12 yrs - Project Mgnt, ABT / Niku Project Admin, Project Coord, Tool Usage

·        12 yrs - Systems Analysis, Design & Development

Dec 2005 – Present

Clarity & Workbench (Consultant)

Arkansas, Manhattan, Chicago, Las Vegas

CLIENTS

Walmart, retail, PMO Consulting, CPM & Compliance Auditing

MetLife Company, Insurance, Clarity Help Desk & PMO support

TTX Company, Railcar Provider, Clarity Admin, Project Coordination, Functional Consulting

MGM / Mirage, Casino Hotels, Clarity training

Harrah’s Entertainment, Casino Hotels, IT Services, Clarity implementation

·         Advising & Supporting PMO Managers with delivery of Brazil Store Openings

·         Critical Path advising & creation of Compliance Audit reports & follow-up with PMs

·         Help Desk support of Clarity & MSP, using Service-Now, Quality Center, Marimba & Live Link

·         Project Manager for a Clarity 8.0 to 8.1 upgrade, with Fix Pack application

·         Configuration & Implementation of the Demand Module

·         Clarity Administration & Project Coordination

·         PPM Business & Functional Analyst, Clarity development, deployment & training

·         Resource Management, processes, Clarity & Workbench mentoring, overall rollout planning

·         Focus on project plans in OWB & Resource Allocation

·         Attended the CA Clarity Functional & PM Boot Camp

·         PCs, Windows, MS Word, Excel, PowerPoint & Visio

Aug 2003 - Nov 2005

Medicaid / HIPAA (Consultant)

State of California, Department of Health Services (DHS), MediCal Systems

Sacramento, CA

·         Team Member then Project Leader for the Health Insurance Portability & Accountability Act (HIPAA) Remediation of the Eligibility Benefit Inquiry & Response Subsystem – 270 / 271 Transaction Sets in ANSI ASC X12 4010 Format

·         Requirements Definition of the above Subsystem Enhancements

·         Analysis & Design of the above Subsystem & Program changes

·         Technical Writer & Training Material built using SpecBuilder, and published on the Internet

·         COBOL & COBOL / CICS Programming, Testing, Documentation & Implementation

·         IBM Mainframe, MVS / TSO, ISPF & Panvalet

May 1996 - Jul 2003

Niku & ABT (Consultant)

Denver, NJ, England, Long Island, Atlanta, San Antonio, Boston, NH

CLIENTS

Great-West Life, Employee Benefits Information System, Niku Deployment

American Express, Banking & Credit Card Systems, ABT Consultation, PM Maturity

Cablevision, Digital Set-Top Box Project, PM Maturity Elevation & Assistance

Matria Health Care, Y2K Remediation Project, Project Plan Audit

USAA Insurance, Property & Casualty, Y2K Remediation Project

Staples, PSO, Financial Systems, Tools Deployment Project

National Grange Mutual Insurance, Property & Casualty, Tools Deployment

Sybase, Professional Services Division, SDLC Development & Deployment

·         Managed an effort to convert MS Project Plans to Niku Workbench, participated in the conversions, mentored others, and audited all new plans for Compliance

·         Solicited major issues experienced by Project Managers using Niku Workbench, researched resolutions, delivered group briefings, and maintained a Help-Desk with Q&A material

·         Managed several Infrastructure Projects to design, create & deploy both Program Management & Project Support Offices utilizing PPM - ABT, customized SDLC & Project Management Methodologies, Policies & Procedures, Compliance & Audits

·         Developed ABT Training Curriculums, Case Studies & on-going Maintenance Procedures, delivered Classroom Training, held Impromptu Briefings as needed, and mentored Project & Resource Managers

·         Performed Multi-Project & inter-project (XPM) budgeting, planning, resource’ing, scheduling, execution & reporting, including interactive enterprise-wide strategic planning

·         Designed & developed Compliance Audit Masks / Views & Access Reports, conducted periodic Project Plan Audits, and mentored PMs on how correct / improve their project plans

·         Documented a process to enhance ABT project plans to enable Enterprise-Wide Resource Planning (ERP), and produced Resource Forcast Requirements Reports

·         Facilitated in-house assessment of all Project Managers, researched ways to elevate their maturity in weak areas, and scheduled & delivered training

·         Managed a time constrained, highly visible & highly critical Program of Y2K Projects involving six Project Managers, 36 resources, a $6,000,000 budget, and delivered ahead of schedule

·         Developed the Sybase Methodologies within the ABT Methods Architect Module

·         Rolled-out the Sybase Methodologies via the ABT Project Bridge Modeler Module

·         Exhibited ABT & the Sybase Methodology at the Orlando PowerSoft User Conference

·         PCs, Windows, MS Word, Excel, PowerPoint, Access, Visio, Project & Doc-To-Help

May 1992 - Apr 1996

National Life of Vermont (Employee)

Life Insurance, Insurance Systems, Quality & Standards, Rollout of ABT

Montpelier, VT

·         Project Manager & Project Leader of the ABT Rollout Project

·         Researched all the major Project Management Tools & SDLC / PM Methodologies

·         ABT Project Management Tool Suite Installation, Configuration, Administration & Training

·         Developed the Keane Inc Methodologies within the ABT Methods Architect Module

·         Rolled-out the Keane Inc Methodologies via the ABT Project Bridge Modeler Module

·         Project Planning, Execution & Resource Mgnt using the ABT Project Workbench Module

·         Trainer of Keane Inc Frameworks - a System Development Life Cycle (SDLC) Methodology

·         Trainer of Keane Inc Productivity Management - a Project Management Methodology

·         Quality & Standards (TQM) Analyst

·         Project Manager & Project Leader of Life Insurance System changes

·         Requirements Definition of Life Insurance System enhancements

·         Analysis & Design of Life Insurance System & Program changes

·         COBOL & COBOL / CICS Programming, Testing, Documentation & Implementation

·         IBM Mainframe, MVS / TSO, ISPF, Panvalet & Intertest

Jan 1986 - Apr 1992

Software Development (Consultant)

Boston, VT, ME

CLIENTS

Unisys Corp, Massachusetts Medicaid, SURS & Claims Processing

Datamann Inc, Catalog Mail Order Software, Order Entry & Inventory Systems

Cone-Blanchard Machine Co, Manufacturing, Batch-to-Online Conversion

Bird Machine Co, manufacturing, Shop Floor / Decision Support System

Morse Shoe Co, wholesale shoe, Purchase Order Maintenance System

Simmonds Precision / BF Goodrich, Government Defense, Project Planning System

Purity Supreme, retail grocer, Stores Opening Project

Bath Iron Works, ship builder, Cable Routing System

Union Mutual Insurance (UNUM), life insurance, Contracts & Booklets System

·         Owned & Managed an Agency with nine employees / consultants

·         Project Manager & Project Leader for many of the above System changes

·         Requirements Definition of the above System enhancements

·         Analysis & Design of the above System & Program changes

·         COBOL & COBOL / CICS Programming, Testing, Documentation & Implementation

·         IBM Mainframe, MVS / TSO, ISPF & Panvalet

Jul 1980 - Dec 1985

National Fuel Gas Distribution Corporation (Employee)

Public Gas Utility, Field Operations Systems, Methodology Rollout

Buffalo, NY

·         Methodologist & Trainer in the Warnier Orr SDLC - Data Structured Systems Design (DSSD)

·         Methodologist & Trainer in Ken Orr’s Data Structured Program Design, and Re-Design

·         Mentor in CASE tools, Brackets & Structure(s) / GenerateOrr  - code generation languages

·         Project Manager & Project Leader of Field Operations System changes

·         Requirements Definition of Gas Leaks Reporting System enhancements

·         Analysis & Design of Gas Leaks Reporting System & Program changes

·         COBOL & COBOL / CICS Programming, Testing, Documentation & Implementation

·         IBM Mainframe, VSE / DOS JCL, SPM, VSAM

Jul 1979 - Jun 1980

Mount Saint Mary's Hospital (Employee)

Medical Provider, Medicaid System

Lewiston, NY

·         Requirements Definition of Federally Mandated Uniform Billing Form (UBF) standards

·         Analysis & Design of hospital Medicaid Patient Uniform Billing System & Program changes

·         COBOL Programming, Testing, Documentation & Implementation

EDUCATION & TRAINING

·        Pursuing PMP Certification

·        Associate Computer Professional, ICCP

·        Certified Clarity Functional Consultant

·        Member of the Project Management Institute

·        Competent Toastmaster, Toastmasters International

·        105 university credit hours, majored in Business Administration

·        Certificate in Computer Programming, Advanced Training Center

·        Average one seminar, workshop, CBT, or self-study course per month

ADDITIONAL available INFORMATION

·        Management Skill Set

·        Major Accomplishments

·        Specific Tool Experience

·        Written References (scanned)

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