u Project Management
u Report Preparation
u General Office Skills
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u Computer Savvy
u Customer Service
u Scheduling
u Marketing & Sales
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u Billing
u Accounting/Bookkeeping
u Front-Office Operations
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• Cashier on request
• Customer Assistance
• Work both independently and in a team to maximize work flow
• Organize and restock supplies from multiple sources
• Perform online customer orders when needed
• Zero-Balance Walks
• Ensure back room, overhead, overall store organization, and cleanliness
is maintained.
• Place and verify orders via email, phone, fax and walk-in customers.
• Performed filing, faxing, claims, invoices.
• Meeting all daily and weekly membership goals set by corporate.
• I personally took on the responsibility of scheduling for the entire front-end which includes cashiers, tobacco, membership, door greeters, cart runners, and all other check-out-supervisors.
• Training any potential supervisors.
• Utilizing problem-solving skills to be able to handle member complaints and issues in a timely and professional manner.
• Using time management skills to carry out all breaks and lunches for front-end associates within their designated time.
• Handling any issues that arise with front-end associates.
• Conducting first interviews for potential new associates.
• Applies financial expertise by analyzing and evaluating financial data
• Preparing accounting reports and analyzing account records to determine results shown
• Balancing and determining revenue for a specific time period and verifying cash
• Bank reconciliation
• Utilizes computerized accounting software programs (QuickBooks, Excel, Word, Outlook Express) to perform duties and responsibilities
• Extracting internal revenue reports from Quick Books
• Recreates Quick Book files in Excel
• Data Entry
• Researching student agents accounts for errors
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