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Albert Nathan

a_nathan87@gmail.com

 

QUALIFICATIONS SUMMARY:

 Sr. Systems Engineer in a fast moving IT environment, experienced in systems analysis, design, implementation, remediation, integration, reporting of computing of systems center solution products (SCCM-SCOM-DPM-VMM-SM) with an excellent background of relational database management systems which include Microsoft SQL SERVER, Dbase, FoxPro, MySQL and Oracle.

 Current principal function is architect designer, administering and maintaining Microsoft System Center System Center Configuration Manager 2007 (SCCM) infrastructures with all its features and customizing its infrastructures using MOF modification; have been assigned to deploy and administration of System Center Operation Manager 2007 (SCOM) with all basic Management Packs and one applying to Configuration Manager’s components monitoring, have been supporting daily operations of core SQL Database Servers. Have an enterprise experience managing SCCM infrastructure for up to 350000 windows client machines (physical and virtual) and more than 10000 server type machines (physical and virtual) along with a thorough understanding of use of Windows 2000/2003/2008-R2 Servers Operating Systems and workstation versions Windows (2000/XP/Vista/7) in imaging/deployment/migration project using OSD/MDT features to deploy Windows 7; Have leaded implementation of Virtual (VMware and Hyper-V) pilot phase-in before production deployment and App-V packages for applications virtualization.

 As a MCSE Certified and solution developer background, have throughout understanding of Active Directory Services and features, but also an excellent customer service skills and the ability to work in any professional IT workplaces; Administering SQL Server as a DBA core administration, Managing Security, Optimization, Automation (Backup/Restore) and Maintenance, Integrations services, Reporting Services along with ASP .NET Applications management using Visual Studio 2005/2008/2010); Have been using scripts  in (VBScript, PowerShell, Windows/DOS) to automate most administrative task. Package scripting, software distribution, App-V Sequencing, OS Deployment and troubleshooting large scale servers and desktop problems, researching and implementing new technologies, imaging technologies, running enterprise SQL reports, reviewing patches and security mechanisms; Possess in depth knowledge of client provisioning technologies ( WSUS, Wise Studio, AdminStudio Suite, SMS Installer, Symantec Packager, Visual Studio .NET Applications, HTML, Symantec Ghost).

 Implemented server security policies and procedures, and protects against unauthorized access, modification, or destruction. Conducting routine hardware and software audits of workstations/servers for compliance with established standards, policies, procedures, and internal technical configuration guidelines for SCCM Administrators

EDUCATION:

§  UNIVERSITY OF CONAKRY, Rep. of GUINEA – BS, Computer Sciences - 1996

§  UNIVERSITY OF THE DC, Washington DC – BA, Information Systems - 2000

CERTIFICATIONS:

§  DIGITAL CORPORATION Center (1/2001)

–       MCSE Certification (MCSE Certified)

§  SYSTEM SOURCE ATTRONICA LEARNING CENTER (3/2004)

–      MCDBA Certification  

§  SYSTEM SOURCE – IT Pro Training Center (2005 – 2009):

–      Planning, Deploying and Managing Microsoft System Center Configuration Manager 2007;

–      Installing and Configuring System Center Operations Manager 2007;

–      Microsoft Windows SharePoint Services Administration (Deployment/Management)

–      Maintaining Microsoft SQL Server Database;

–      Managing SMS 2003 and SQL Server 2000/2005

–      Develop and Support Microsoft ASP .Net Application with Visual Studio 2008;

EXPERIENCE: 

UST Global Inc (www.ust-global.com) Contract with at Wal-Mart Store Inc (www.walmart.com)

Corporate Headquarters/Information Systems Division Core Data Center at Bentonville Arkansas

Position: Consultant - Sr. SCCM Engineer since 06/2011 to Present

Key Contribution:

• Migrated and consolidated most remaining site servers in SCCM 2007 SP2 R2 from SP1;
• Assisted with OS Build-Team to validate unique core Windows 7 x64-Bit image worldwide;
• Implemented SCCM Advanced Clients health tool at Tier-1 level and setup SQL Server 2008 R2 Reporting Services;
• Used Wise Package Studio 8.0 to building/or re-building vendors packages based of application compatibility guidelines;
• Created Wise Package template to be using by SCCM Support Team;
• Provided script to send built packages to test collections from Remedy Change management application;
• Assisted SCCM Infrastructure Team to re-address most sites settings and daily issues;
• Educated engineer how to detect and troubleshoot SCCM Infrastructures issues (packages distribution lags/sites replication/reporting/Advanced Clients health’s etc…); 
• Validated SCCM clients health on new application compatibility on pre-pilot test virtual machines;

MicroTech LLC Contract @ Social Security Administration (www.ssa.gov)

SSA Headquarters @ National Computer Center (NCC) as a Consultant

Position: Full Time - Sr. Systems Engineer from 9/2005 to 6/2011

Key Contribution:

• Built SSA’s first Virtual SCCM Infrastructure in Windows 2008 R2 Hyper-V for the Enterprise Infrastructure Branch to testing migration plan for SCCM and SCOM new versions;
• Responsible for Design, implementation and maintenance of SMS/SCCM and SCOM infrastructures on SSANET LAN/WAN along with Active Directory Sites Structure (environment with over 200,000 clients and over 900 SCCM/SCOM/Microsoft SQL servers 2000/2005/2008);
• Monitoring, maintaining SCCM infrastructure site servers (Primary, Secondary, Management Points, Proxy management Points, Distribution Points, Reporting Points, Fallback Status Point, Certificates etc…) and support of databases MS SQL SERVERS as back-end application (Administering SQL Servers’ health);
• Duties entail making sure every SSA system on LAN get certified SCCM packages; monitoring health of  SCCM client on each machine by using SQL scripts, VBScripts, PowerShell, DOS CMD and third tools to better control management;
• Managing and supporting SCCM Reports using (SCCM Built-in Core Reporting or SQL Reporting Services (SRS) based off SQL Queries);
• Responsible (creation and management) of collections, advertisements, queries, and inventory by performing large scale targeted distributions of software; additionally, in the analysis and packaging of software using SCCM/WSUS; Using following tools (SMS Installer, WISE Studio, InstallShield, IExpress);
• Managing and supporting Operating Systems Images deployment using SCCM with OSD/MDT/USMT integrated features on Windows 7 deployment project;
• Leading Application virtualization project using App-V virtualization several internal applications;
• Producing documentation for system design, processes, procedures, as well as technical papers, Additional duties also include the researching and testing of new systems management technologies along with the requisite knowledge transfer. 
• Provides regular status reports and documents standard operating procedures.  Performs routine SCCM and SQL Server core Databases administration tasks including (maintain, develop and implement policies and procedures for ensuring the security and integrity), accounts management, reports generation, and MS SQL Server 2005 core databases performance issues on Windows 2003/2008-R2 Active Directory environment;
• Leading SCCM Team to upgrade SQL Servers from 2000 to 2005 to 2008 R2 and upgrades application of different SPx respectively;
• Scripting Guru in DOS/Windows/VBScript/SQL/PowerShell to process several SCCM and SQL Servers tasks;
• Providing Support Operating Systems (2000/2003) Issues related to SCCM and SQL Servers; Monitoring WSUS compliance accuracy across the SSA’s LAN; troubleshooting SMS Advanced client issues (WMI, DCOM, COM+, remote registry, BITS, permission, Low disk space, etc…)
• Lead Implementation of SCCM Engineers Team’s LAB at SSA-NCC (Building Active Directory 2003 LAN Trust-Forests/ SQL Servers/SCCM core Servers (Central site, SMS primary sites; Management points, Server Locator Point, Reporting Server, Secondary Sites, Proxy Management Points, Windows Servers Updates Services WSUS, SCCM packages deployment etc…);
• Planning Deployment of Data Protection Manager 2007/2010 in the Social Security Administration core LAN/WAN as backup measures for all System Center Products in usage;
• SCCM infrastructure Daily, Weekly, Monthly monitoring tasks (SQL Databases health, core servers’ health, advanced clients health etc…);
• Deployed, now administering, and supporting System Center Operations Manager 2007 R2 for System Center Configuration Manager Pack to monitoring SCCM infrastructures. Wake-On LAN implementation and Also assist to build other teams’ Management groups and agents installation and health troubleshooting issues;

NeighborCare Inc. (www.NeighborCare.com, now called www.omnicare.com )

“Nation’s foremost providers of senior care pharmaceuticals”

NeighborCare Technology Center

Position: Full Time - IT Systems Engineer since 06/02 to 9/05

Key Contribution :

• Managing a trust separated domain for multicast imaging deployment (DHCP, Active Directory Services, WINS, Terminal Services) ;
• Administers and maintains internal and external servers to ensure maximum availability in a production environment. Environment is Solaris/AIX and Linux.
  Provides hardware and software support as needed.
  Maintains computer system reliability and coordinate upgrades and maintenance for all sites;
  Conducts performance tuning, backup and recovery procedures, disaster recovery and system documentation
  Troubleshoots systems issues and coordinates resolutions in a proactive manner.
  Monitors computer system capacity and utilization and recommends appropriate upgrades as required
  Maintains UNIX operating systems patches and upgrades as required.
  Coordinates and performs new server hardware installations.
  Maintains a regular operating schedule including system backups, job schedules, and operations alerts;
  Knowledge of techniques, programs, programming languages, and database environments, which may include: IBM AIX, Sun Solaris, Veritas, Perl, Shell Scripting, Network Troubleshooting, DNS, Korn Shell
• Designed, Implemented SMS and MOM 2005 all over the company’s 49 sites.  Monitoring, maintaining the local SMS site infrastructure, and administration of the Global SMS infrastructure.  Duties entail the creation and maintenance of SMS packages, collections, advertisements, queries, and inventory.  Performs large scale targeted distributions of software.  Performs routine SMS and SQL servers administration tasks, including accounts management, reports generation, and MS SQL Server database maintenance;
• Engineering company’s images: Creation, Deployment, troubleshooting using Ghost;
• Administering Symantec Antivirus Console Server/Quarantine Server (monitoring, update, remote managing all SAV clients);
• Producing documentation for system design, processes, procedures, as well as technical position papers; Additional duties also include the researching and testing of new systems management technologies along with the requisite knowledge transfer.  The Management Systems Engineer customizes SMS as needed by writing scripts, batch files, or other programs to optimize the tool*s value.  Provides regular status reports and documents standard operating procedures.  Additionally, the role may be asked to assist the Client Systems Engineering Team in the analysis and packaging of software using Wise;
• Serving as main contact of building developers different servers (Windows NT/2000/2003 platforms and Linux);
• Setup company’s Microsoft Office XP/2003 administration installation point;
• Schedule installations and upgrades and maintains them in accordance with established IT policies and procedures.  Monitors and tunes the system to achieve optimum level of performance;
• Supporting as many as 6000 Active Directory Clients 2000/XP/2003;
• Member of backup support team (Troubleshooting level after helpdesk escalation);

Lasership, Inc. (Headquarter Tyson Corner, VA   www.Laserhip.com)

Position: Full Time - IT Network Administrator since 06/00 to 06/02

Key Contribution:

·         Migrated Windows systems to Active Directory Services and Exchange 2000 (installation/configuration/support) for as many as 500 users, hardware and software troubleshooting;

·         Norton Antivirus Corporate Edition (Exchange/servers/workstations) Installation/configuration/support

·         Created and maintained users accounts, mailboxes and home folders for the
entire company

·         Served as a main point of contact for all Exchange troubleshoot issues

·         Installed, maintained and upgraded computer hardware and software

·         Provided end-user support to approximately 500 users

·         Performed departmental work on a Linux Red Hat systems

·         Worked with employees in the office and remotely connected

·         Imaged, configured and deployed desktops and laptops

·         Installed and maintained Windows 2000 QA test network for CRM initiative

·         Installed multiple software packages SQL Server 2000

·         Installed and maintained Blackberry clients (remote email system)

·         Research and document internal IT policies and procedures

·         Install and support Veritas backup system

·         Install and support MS Great Plain

·         Troubleshoot the Cisco Routers and Switches (Dell, HP) on the different site

·         Troubleshoot TCP/IP Protocol Suite

·         Build and Rebuild workstation using Windows Platform (95/98/200/XP)

·         Support Microsoft Office suite with Windows 98/2000/XP

·         Setup and support NetScreen 7.0 VPN technology, Cisco routers, HP switch

·         Supporting users through Tack-IT!  5.0 (Tracking Software for Company’s inventory and Helpdesks)

TECHNICAL SKILLS:

§  Operating Systems (Client/Server): Linux (Redhat-Fedora), Unix (AIX/ Solaris), Windows (9x, NT, 2000, XP, 2003, Vista, Windows 7, 2008 R2), Novell (xx);

§  Network and Desktop Technologies: TCP/IP, Active Directory Services (Integrated), DNS, DHCP, WINS, FTP, HTTP, IIS, IP addressing, Windows Management Instrumentation (WMI), COM+ management;

§  Engineering Tools: MS Visio, MS Office Suite, VNC, Telnet, Terminal Services, IIS, PC Anywhere, LANDesk, PSTools, NetBackup;

§  LAN/WAN Clients/Servers Windows Management Applications: SMS/SCCM, MOM/SCOM, SUS, WSUS, Citrix, LANDesk, MS Exchange Server, MS CRM , Lotus notes, MS Office(xx), Symantec Antivirus Corporate Edition,  Thin Client (Architecture, Devises, Tools)

§  Native Programming Languages: Visual Basic .NET, Visual C#, Language C, C++, Pascal, Cobol;

§  Database Management Applications: Oracle, MS SQL Server, MS Access, Dbase, MySQL

§  Scripting Skills: MS Dos, VB Script, PowerShell, SQL query, Unix Shell Scripting, Windows Scripting, Win Batch

§  Packaging Application: Wise Package studio xx, AdminStudio Suite /InstallShield, Orca, IExpress

Foreign Language: Read, write and speak in French fluently

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