Objective
Technical Skills
Windows/Mac social networking technical writing
Experience
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Teleflora – Web Hosting Support
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Set up and maintained florists’ websites on
a proprietary CMS; wrote documentation on processes; assisted clients with
registering and transferring user-friendly domain names; answered incoming
support calls; also offered support to field representatives; assisted with
social networking and SEO.
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FullNet – Technical Support
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Answered incoming phone calls and emails to
support FullNet’s dial up networking, web hosting, and networking clients;
worked unsupervised after hours; monitored co-located servers.
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Education
Personal and professional references available upon request.
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