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Telemarketing Resume Sample

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 Sample Template Example of Excellent Curriculum Vitae / Resume / CV Format with Career Objective, Job Profile & Work Experience for B Com CV Freshers & Experienced in Word / Doc / Pdf Free Download
YOSRA MOHAMED ABBAS
3 ,El-Hasany St., Midan Libnan
El-Mohandeseen, Cairo, Egypt
(+2 02)   33050 090 - (+2 017) 3725 554
yosra_u@hotmail.com

Career Objective

             Seeking to be a member of a finance,acounting,customer Service, Administration …system team.

Career Related Experience

The Egyptian company for  mobile services (Mobinil).                   May2008 until now

* Corporate Call Center representative assistant. From December 2010 till now.

-        Solving Agents' problems.
-        Answering Agents' questions.
          -  Handling angry customers transferred from Agents

* Corporate Call Center representative            From May 2009 to December 2010

-        Solving contact persons  problems.
-        Answering contact persons  questions.
     -  Handling angry contact persons  .

 * Personal call center representative.               From May 2008 to May 2009.

-         Solving customers' problems.
-        Answering customers' questions.
     -  Handling angry customers
  .
Smart Technology Company (SMARTEC)                        Mar 2007 until April 2008

* Telemarketing, Telesales and Purchasing.

-         Searching for clients and contact them and offer them company's products and arrange meeting
   With them.
-        Contacting Distributing agents and sending the best offer to the customers.
-         Receiving purchasing orders from customers and giving it to the sales manager.


            *Accountant.
              - Responsible of filing recording documents on purchasing, sales and expenses.
              - Analyzing the purchasing and sales of the last two years to evaluate the performance of the company.
              - Responsible of company's cash.

Education

               Cairo University, Cairo, Egypt                                                      May 2006.                   
                Bachelor of commerce , Accounting section
               Graduation Grade: Good (617/800) , 77.1 %
             Courses

            * Business for English                                                                                  IPA - 2007
*General English language                                                      American university -2006
            * MS Project 2000                                                                               ITI-Egypt - 2004
            * Internet Using                                                                                   ITI-Egypt - 2004
            * Microsoft Office 2000                                                                      ITI-Egypt - 2004
            * Introduction to Microcomputers                                                       ITI-Egypt - 2004
* General English language                                             Cairo University Egypt - 2003
Languages:
  • Arabic                  :               Mother Tongue.
  • English                  :               Very good writing & speaking.
·        French                :                Fair .

  • Special Skills
  • Computer skills;
  • Windows XP .
  • Office 2003  .
  • MS Project  2003.
  • Internet Using
Personal Data
      Place of Birth: Cairo-Egypt                 
      Nationality: Egyptian                          
      Date of birth: 12/02/1985
 

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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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