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  RESUME

                                                                                                                      

                                       

Ram Goud

Email     : ram@yahoo.com                                               
mobile: +91 9876543210

Objective

To expend my skills to meet the ever-changing corporate IT infrastructure systems needs, while contributing to the success and growth of a productive team/organization, by utilizing my systems theory & troubleshooting skills.

Professional Summary

M V Goud is a Graduate, Microsoft Certified Systems Engineer (MCSE) and Cisco Certified Network Associate (CCNA) with above 8 years of IT Experience. Executed Network related projects in different companies and he has wide technical expertise in Microsoft Based Client/Server Operating Systems, Back Office Servers and WAN Implementations/Support.

Worked in Multiple Projects that includes Large Scale LANs and WANs Implementation/Support, extensively worked on TCP/IP based networks Strong knowledge of Mail Servers, Data Base Servers, Cisco Routers and Switches. Specialized in Implementing Corporate Networks right from Desktop Roll-out to Mail Server Configuration and Securely Integrating the Private Network with the Internet.

EDUCATION

Post Graduate Diploma in Computer Applications

Bachelor of Science in  Mathematics & Physics

CERTIFICATIONS & TRAINING

Ø  CCNA Cisco certified network associate

Ø  MCSE Microsoft Certified Systems Engineer Course

TECHNICAL ENVIRONMENT

HARDWARE:	IBM xSeries 342 eServers, HP Net Severs, Compaq Proliant and Dell Power Edge Servers,IBM NetVista Desktops, HP Workstations, Compaq Workstations, HCL Infinite Desktops and Acer Desktops, Fujitsu, IBM, Toshiba and Dell Notebooks, IBM Tape Loaders, Cisco Network Router &  Switches
OPERATING SYSTEM:	Windows 9.x, Windows NT 4.0, Windows XP, Windows 2000 ,Linux  &  Sun Solaris
SOFTWARE:	Oracle8i, MS SQL, VB, C, HTML, Visual studio, ASP
METHODOLOGIES	AD,MS PROXY,SQID PROXY,FS, NIS, SAMBA,
GUI/FRONT-END	XWINDOWS, GNOME,
SPECIAL TOOLS/MODULES	VNC,PC ANYWHERE,SNMP SHELLSCRIPTS, Pix Fire wall
NETWORK MESSAGING SERVERS	MSEXCHANGE 5.5/2000
ADMIN TOOLS   / BCKUP TOOLS	WEBMIN, TERMINAL SERVER
WEBSERVERS/APPLICATION SERVERS	Apache 1.3.23/IIS5.0, WEB logic on Windows

EMPLOYMENT HISTORY:

Yash Technologies Pvt Ltd, INDIA

Sr. Network Engineer

August 2004 –Till Date

Employer  :  Samtech Infonet , Singapore

Client         :  Metro Cash & Carry Development Company Pte. Ltd, SINGAPORE

                     Systems Engineer

                 August 2003-July2004

DUNCAN INFOTECH, INDIA

Network Engineer

January 2000 –July2003

SP Software (Pvt) Ltd, INDIA

Customer Support Engineer

May 1997 to December 1999

WORK EXPERIENCE

Sr.Network Engineer-Yash Technologies:

      The Primary objectives :

·         Forecasting on IT infrastructure requirements, workforce Management, Capacity & Financial               Management, Vendor Management and strategy.

·         Primarily responsible for network monitoring, Designing and administration

·         Installation, configuration, Operation and Maintenance of LAN.

·         Identify & anchor process improvement initiatives, System security initiatives, technology                   deployments and its relevance/adoptability in organization, customer visits & Audits.

·         Setting up and monitoring quality goals and metrics, ensuring Service Continuity Management,           setting training needs.

·         Management of Network, System and User support both at the Development Center and BPO.

Activities:

Responsible for maintaining various servers based on Windows2000, linux and the organizations intranet and VPN.

·         Configuring and managing file and database servers running on Windows 2000.

·         Configuring critical Web servers running on Windows .

·         Maintaining LAN, Routers, Switches, Hubs

·         Maintaining Windows NT/2000 server and MS Professional 2000 as clients

·         Installing & Configuring DNS, DHCP,RAS,IIS

·         Attending Desktop Problems, Printer Troubleshooting

·         Administration of Antivirus Package  Symantec  Antivirus Corporate Edition

·         Installed & configured RAID 5 , Disk Mirroring (RAID 0) on HP NET servers

·         Maintain FTP, Running Performance monitor and analyzing

·         Troubleshooting Problems based on network , OS, Hardware , Software, LAN problems

·         Configuring & Troubleshooting Routers Cisco 3600 ,2600 & 1700 Series

·         Configuring RAS & modem Troubleshooting

·         Installing Print Servers & Peripherals Troubleshooting

·         Troubleshooting SAP Clients & Network related issues with SAP,Oracle , SQL Server

·         Interacting with various vendors and customers

·         Configuring router (Cisco), switches, leased circuitry and maintaining Cisco router as Dial-In             RAS server for other three locations.

·         Regular backup and maintenance of servers periodically.

Metro Cash & Carry Development Company Pte. Ltd, SINGAPORE  :

 Metro Cash & Carry Development Company Pte. Ltd. is Asia Pacific Head Quarter for Metro Cash & Carry GmbH (MCC). It has a Wide Network spread across the world. Metro Group has business spread across 25 countries. Windows NT and Windows 2000 are primary operating systems with Exchange 5.5 and Exchange 2000 servers. Microsoft, Cisco, Check Point and Veritas are strategic vendors for IT infrastructure. Metro’s Corporate Network is connected to 25 countries through IPLC’s and VPN’s Dusseldorf (Germany) as a Backbone. Active Directory, WAN (Data & Voice Network) and Security Backbones are maintained at Dusseldorf. METRO has more than 370 Mail Servers Spread across the world running on Exchange 5.5 and Exchange 2000 Active Directory connected together in Metro corporate network with Global Address book size of more then 50,000 recipients.

Contribution

As the project is Facilities Management Project (FM), the project included implementing & Maintaining METRO C&C APHQ Singapore’s Network, Servers & Clients located in Singapore Office (APHQ). Installation and Support of Exchange Server 2000 running on Windows 2000 Active Directory Services. It includes Daily Operational Support, Mailbox Administration, Users Support and Remote VPN mail Client Support. Exchange Server Administration involving Monitoring of Services for 100% up time, Troubleshooting and Maintenance Installation and Support for Servers running Active Directory Service, Domain Controllers, File Server, DNS Servers, DHCP Servers, Proxy Server, Virus Wall, RSA ACE/Server, Veritas Backup, Norton Ghost Cast Server and etc. Monitoring and Maintenance of Leased lines, Routers and Switches. Implemented & Support for Voice over Frame Relay (Voice Network) through our International Leased Circuit (IPLC) to enable all the users in Singapore to dial all the Metro offices across the world using Metro’s Corporate Network. As working in APHQ of Metro Cash & Carry GmbH, Supporting countries of AP to Migrate their Windows NT 4.0 and Exchange Server 5.5 environments to Windows 2000 and Exchange Server 2000 with Active Directory. Implementation & Support for Video Conferencing System, Equipment using Polycom View Station MP. Design and Implementation of Backup Policies using Veritas Backup Exec for Active Directory Database, file Server, Exchange Server and Domain Controllers.

ROLES/ RESPONSIBILITIES:

Responsible for spearheading the IT initiatives, which involves System Integration, Project Management, Networking Integration, And responsible for all technology, product development and IT infrastructure needs.

As a System administrator, responsible for the following

·         Maintaining METRO C&C APHQ Singapore’s Network,  Servers & Clients located in Singapore Office (APHQ)

·          Support of Exchange Server 2000 running on Windows 2000 Active Directory Services.

·         Monitoring and Maintenance of Leased lines, Routers and Switches

·         Responsible for   Voice over Frame Relay (Voice Network) through our International Leased Circuit (IPLC) to enable all the users in Singapore to dial all the Metro offices across the world using Metro’s Corporate Network.

·         Design and Implementation of Backup Policies using Veritas Backup Exec for Active Directory Database, file Server, Exchange Server and Domain Controllers

·         Responsible for Video conferencing System , equipment using Polycom View Station .

DUNCAN INFOTECH, INDIA :

Duncan Infotech, India, an ISO 9001 Company, which is an IT wing of Duncans Conglomerate as  Network Engineer. Operations are spread across 2 develop center at Hyderabad, Mumbai.

As a   System Administrator, responsible for the following:

Installation and Administration of Windows servers:

·         Installation and Administration of Microsoft Windows NT 4.0 and Window 2000 Server, Proxy, Firewall, DNS Server and CISCO Routers.

·         Installation of Windows 2000 Server on Dell2300 and Windows NT Server One PDC and 4 BDC.

·         Configuration of Network printers using HP Jet direct software

·         Installation and configuration of Windows 2000 Workstation

·         Configured Trusting with Servers at Mumbai over the WAN Links

·         Configuration of Web Server and FTP server in Windows 2000

·         Maintenance of user profiles in Windows 2000

·         Setting up quotas for the user depending on the security levels in 2000

·         Configured and maintained VPN in 2000

·         Configured trusting with NT servers and 2000 server

·         Installation of MS Proxy for Internet Connectivity

·         Checkpoint Firewall implementation for Data Security in 2000

·         Configuration of VLANS using CISCO 2340 Switch

·         Configuration of CISCO 2500 and 3640 Routers for Internet link and Dedicated 512k link to Mumbai.

·         Configuration of ISDN Connectivity as a BACKUP link.

·         Designed and implemented MultiRouterTrafficGraph (MRTG) for Network Management and utilization

·         Implemented Voice over IP

·         Configuring TCP/IP services DHCP, DNS, WINS, SNMP, TCP/IP printing and IP routing

MICROSOFT EXCHANGE SERVER 2000:

·          Installation and maintenance of Exchange Server 2000 and Outlook Clients.      

·          Creating advanced security levels and certifications

·          Implementing and Maintenance of messaging system

·          Configuring Mailboxes, Public folders, sites and services

·          Scheduling replication process

·          Maintaining and trouble shooting replication

·          Configuring Message Transfer Agent protocols (MTA)

·          Creating and managing user mailboxes, folders and custom recipients

·          Maintaining public and personal address book

·          Installation and configuring Internet Mail server (IMS)

·          Using LDAP (Light Weight Directory Access Protocol) to retrieve information from other

       Mailing systems (Like LOTUS NOTES)       

·          Moving databases from one server to other

·          Controlling the new database and new replica creations on server

 SP Software Pvt .Ltd  :

SP Software is a leading IT Service provider in AP, dealing with Major international branded software and hardware products.

Job involves Installing and configuring of Windows, SUN Solaris and Linux servers and Mail Servers, Proxy Servers, Database Servers, Backup Servers, Terminal Services and Anti Virus solutions for Enterprises. Implementation of Local Area networks and Wide Area Networks for different corporate clients.

As a Support Engineer, was responsible for the following:

·         Configured PCs, servers and workstations.

·         Customer support for personal computers and Networks.

·         Responsible for maintenance of networks (LAN) and pc’s for organization’s client sites

·         Troubleshot PCs, servers, workstations and other network components

·         Trouble Shooting and servicing computer hardware and Software related problems

·         Upgraded hardware and software in PCs, servers, and workstations

·         Responsible for assembling and testing IBM compatible computers

·         Trouble shooting of PC’S and related peripherals and installation of software.

Other Details

Date of Birth                   :  03-07-1976

Passport No & Validity  :  A123456 & up to 16/2/2028

Martial Status                 :  Married

Address                          :  C/o.C.Babu Q.No: B1

                                                Postal Lane,New Bowenpally,

                                                Secunderabad 500001

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