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CURRICULLAM VITAE


                Mansoor.M.
               No.1542, 1st Cross, Sugappa Layout,

                 Yelahanka, Bangalore – 560064

               E-mail ID: mansoor@rediffmail.com

               Ph: -9876543210

CARRIER OBJECTIVE:

EMPLOYMENT PROFILE:

Company                                QIXO. COM. PVT, LTD
Nature of business                    Largest Airfare Search Engine. 
Designation                               Manager – Customer Support
Duration                                   From July’2003 till date

Nature of works:
Ø  Operating the entire company as business profit center.
Ø  Taking interviews of the new employees and training them.
Ø  Handling the administration and supervising the accounts.
Ø  Handling the Issues of the Customers.
Ø  Supervising the Customer Care Executives work.
Ø  Interacting with the Technical, Programmers and maintenance departments.
Ø  Ensuring the smooth running of the company’s business and reporting to CEO of the company.


Company                                NEXTGEN SOLUTIONS
Nature of business                    Sales & Service of Computers & Office automations. 
Designation                               Operations Officer – Customer support & Sales
Duration                                   2 years (from 2001- 2003)

Nature of works:
Ø  Interaction with the marketing executives, supervisors and customers who walk in.
Ø  Interaction with the suppliers and ensuring that the deliveries are on time.
Ø  Supervising the Technical service calls received and giving them proper & prompt service through technical support executives.
Ø  Handling all the customer queries and solving their problems on time.
Ø  Preparation of purchases, sales and stock reports.
Ø  Handling the back office correspondence work and reporting to the General Manager. 

          

Company                                 KAREEMS SPUN SILKS LTD
Nature of business                    Manufacturers of Spun Silk Yarns
Designation                               Administration Executive
Duration                                  3 years (1997 –2000)

Nature of works:
Ø  Handling & supervising the front office operations of the company.
Ø  Coordination with all the departments of the company.
Ø  Interaction with raw- suppliers, customers and company guests.
Ø  Supervising the inbound and outbound call corresponding to the company.
Ø  Fixing the appointments of senior managers and following up the same.
Ø  Interaction with the Govt. officers likes PF, ESI, Sales tax, & KSPCB.
Ø  Supervising the movement of vehicles and keeping vigil on security.
Ø  Handling the secretarial work of the general manager.
Ø  Handling the inwards and outwards corresponding to the company.

Company                                 Emerald Agencies (firm)
Nature of business                    WD’s of ITC Company – Cigarettes division
Designation                               Front Office Executive
Duration                                  3 years (1993 –1996)

Nature of works:
Ø  Handling day-to-day invoicing to the hawkers and retailers.
Ø  Receiving of stock and issuing the same.
Ø  Interaction with the customers, marketing executives and supervisors.
Ø  Handling the stock, sales and purchase ledgers.
Ø  Preparing the MIS reports.
Ø  Finalizing the day-to-day accounts work manually as working in tally package.
Ø  Handling the secretarial work of the company.
-
ACADEMIC DETAILS:

¨      X std (CBSE) from Air force School, Hebbal, Bangalore.
¨      Diploma in computer Applications from J.U.C.C., Bangalore.
¨      II PUC from A.P. composite (junior) college, Ashokpuram, Bangalore.
¨      BA from Bangalore University.

PERSONAL DETAILS
Date of Birth                             01.03.1972
Father’s name                           Haneef Mohd (Retired from MES)
Nationality                                Indian
Marital Status                           Bachelor
Languages known                     Urdu, Hindi, English, Kanada and Tamil.

DATE:
PLACE:

                                                                                                MANSOOR. S.M


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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