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Excellent Curriculum Vitae / Resume / CV Format with Career Objective for B.Tech in It Engineering with 2+Years Work Experience in Word / Doc / Pdf Free Download

                                                                                      

Rajiya Khatoon


Mobile No: +91-9876543210
CAREER OBJECTIVE:                                                                                                      
Seeking a challenging position as Network Administrator, utilizing expertise in network design, implementation & security. To obtain a potential long-term Network Engineering position within a diverse LAN/WAN environment where my knowledge, skills, and experience are aptly utilized and challenged to meet the needs of a growing global-minded company. Proven ability to work under pressure and team environment.

CERTIFICATIONS

·        Cisco Certified Network Associate (CCNA) Certified. (Cisco ID: CSCO11867294)
·        Learned Cisco Certified Network Professional (CCNP)(Routing, Switching and Troubleshooting).
Professional Experience:                                                                          
Company                    : Knoah Solutions      
Designation                : Technical Support Representative.
Duration                     :  February 2011 to July 2012.

Job role & responsibilities:

Ø  Providing phone and email support to clients on Technical issues.
Ø  Looking after customer related issues on “Cloud Computing” based “SugarSync”, for being the only Technical Support Representatives of it all over the world.
Ø  Provide support on Windows OS and Mac OSX and mobile platforms like IOS, Android and BlackBerry.
Ø  Dealing with complex issues via remote sessions using LogMeinRescue.
Ø  Resolving the incidents raised by customers via Oracle based “Right Now”.
Ø  Escalating issues which are new with the software and beyond our reach, to the developer team.
Ø  Upholding consistent processes and case handling standards according to standards.

Company                    : Landmark Group, Lifestyle)          
Designation                : IT Coordinator.
Duration                     : December 2008 to December 2009.
       The Organization comprises of different workstation operating systems including Windows 2000 Servers, Windows XP, Windows 2003 Servers and Novell Netware Servers. Providing support to over 500 end-users based in 21 locations (UAE). Providing expedient troubleshooting and error correction solutions.

Job role & responsibilities:

·         Technical Support.  
·         Network Administration.
·         Trouble shooting.
·         LAN.
·         Team building – Leadership.  
·         Problem solving.
·         L1 & L2 support.

Company                    : B4U Internet Solutions, Hyderabad.         
Designation                : Network Administrator.
Duration                     : October 2003 to July 2008.

Job role & responsibilities:

*      Adding new host machines to the network.
*      Administering network.
*      Troubleshooting network problems.
*      Tracing the physical network infrastructure network (LAN).
*      Suggesting the acquisition of new network hardware as required.
*      Participated in network planning, design, development, deployment, and modification.
*      Ensuring that data communication to the clients is reliable and of sufficient capacity to meet business needs.
*      Provided physical connections to the corporate LAN as required.
*      Ensured that data communications packets are routed efficiently.
*      Ensured security standards are upheld.





TECHNICAL EXPERTISE

·         Network connectivity & Troubleshooting: TCP/IP, DNS, DHCP, Switching/Routing, Access Lists, VLAN, VTP/STP, HSRP/VRRP/GLBP, IPv6, LAN/WAN.
·         Operating systems, Windows XP/Vista/7, Novell Netware and Server operating systems as Windows 2003/2008.
·         Knowledge in configuring Active Directory, Member Servers, ADCs, Child Domains, RODC and Clients.
·         Worked on HP, DELL Servers, HP, IBM, HCL Desktops.
·         Installing and configuring Network Printers & Shared printers.
·         Knowledge in DHCP, DNS.
·         Managing, backing up, restoring Cisco’s Internetworking Operating System (IOS) and Security Device Manager (SDM).
·         Configuring, verifying and troubleshooting routing protocols: RIP, EIGRP &OSPF.
·         Layer 2 Switching, Spanning Tree Protocol (STP), configuring Catalyst switches.
·         Configuring Virtual LAN (VLAN), VLAN Trunking Protocol (VTP).
·         Network Address Translation (NAT), Wide Area Technology (WAN) protocols: HDLC, PPP, Frame Relay Technology.
Educational Qualifications:                                                                                           
  • B-TECH Computer Science Passed in First division from JNTU with aggregate 61% during the year 2003.
  • Board of Intermediate Passed in first division from Sri Srinivasa Junior College with aggregate 70.1% during the year 1998.
  • Board of Secondary passed in first division from St.Mathew’s high school with aggregate 68% during the year 1996.

Personal Details:                                                                                       


Father’s Name                   :           Mohammed Halim.
Date of Birth                       :           4 November 1985.
Sex                                    :           Female.
Marital Status                     :           Single.
Nationality                          :           Indian.
Languages known               :           English, Hindi, Telugu & Urdu.
Mobile Number                  :           +91-9876543210

DECLARATION

I hereby declare that the above information is true and correct to the best of my knowledge and belief.


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